Customer Ratings & Reviews
- Model:
- 15-fh0013dx
- SKU:
- 6535748
Rating by feature
- Battery Life
Rating 4.7 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.8 out of 5 stars
Customers are saying
Customers commend the Envy 2-in-1 laptop's touch screen, ease of use, and performance, frequently citing its excellent value for the price. Positive feedback also highlights the device's battery life, weight, and design. However, some users express concerns regarding the limited RAM and potential overheating issues. Storage capacity is also mentioned as a potential drawback for users with extensive storage needs.
This summary was generated by AI based on customer reviews.
Don’t do it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen started going back in the first week. The screen quality isn’t to my liking. Ended up returning it and buying a MacBook Air. Best decision I’ve made
No, I would not recommend this to a friendUgh
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a windows based system so of course there are errors right after you update. Lost sound right away after update.
No, I would not recommend this to a friendHorrible product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crashed right from the get go. Thought it was a fluke but cositantly kept crashing. Would not recommend this laptop or hp products.
No, I would not recommend this to a friendAsdf
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Every time I play a video, lots of static/noise is in the background. Also, frequently when I'm on the internet, the computer freezes.
No, I would not recommend this to a friendShipping
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Due to problems with shipping, I returned the laptop and did not have a chance to experience using the HP Envy.
No, I would not recommend this to a friendImmense Disappointment
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product was received defective. Very unhappy with quality at Best buy. I cannot say I will continue shopping here for my electronic goods.
No, I would not recommend this to a friendLasted less then 2 months
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not so good. Wireless is out in less than 2 months. I guess unless you spend another 160.00 on top of the price, it is not worth the purchase.
No, I would not recommend this to a friendBest Buy's shipping process sucks.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never got the item and best buy support took almost a full week to refund my money. 0/10 would rather buy on another site.
No, I would not recommend this to a friendJunk
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Junk! Bought this after reading all the great reviews and after minimal usage has died after 6 months!
No, I would not recommend this to a friendcomputer crashed in 1 year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The hardware crashed after a year and will not charge.
No, I would not recommend this to a friendHP ENVY 360
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very frail computer. Sides break very easily, but lasts a while
I would recommend this to a friendDisappointed
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have officially had for 3 months and the battery is done and has to be replaced.
No, I would not recommend this to a friendReturned unopened
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned unopened. was not offered a reasonable protection plan.
No, I would not recommend this to a friendMiss
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This PC is extremely fragile, inside LCD broke after barely being dropped onto a soft carpet area.
No, I would not recommend this to a friendNo charger
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy, all product parts are not guaranteed! I ordered this and it came without a charger !
No, I would not recommend this to a friendLiterally, the PC stopped charging today.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Literally, the PC stopped charging today, It's a trash.
No, I would not recommend this to a friendnot worth the purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.computer is very slow and lags. keyboard is off center and added buttons.
No, I would not recommend this to a friendLaptop
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Trash don’t buy it . Stop charging warranty is only good for 15 day.. scam
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi Oscara,
So sorry to hear that this has happened to you. I can imagine how upsetting this must be.
We build our devices with the intention of providing a reliable experience for our customers, so I’ll offer you some resources that I believe will help you remedy the situation.
First, I'd recommend checking out this link for troubleshooting help: https://support.hp.com/us-en/help/computer/battery-adapter-issues
If the problem persists, please keep in mind that we are always here to assist you with a variety of support options. You can get in touch with us via your preferred method at this link: support.hp.com
Alexis
HP Care
Horrible
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.worst laptop ever Problems all the time wish I never Purchased
No, I would not recommend this to a friendMrs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My computer will not charge so I am extremely unhappy
No, I would not recommend this to a friend