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Customer reviews

Rating 4.7 out of 5 stars with 2449 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers commend the Envy 2-in-1 laptop's touch screen, ease of use, and performance, frequently citing its excellent value for the price. Positive feedback also highlights the device's battery life, weight, and design. However, some users express concerns regarding the limited RAM and potential overheating issues. Storage capacity is also mentioned as a potential drawback for users with extensive storage needs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 119 Showing 2,361-2,380 of 2,449 reviews
  • Rated 1 out of 5 stars

    Crap

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HDMI output for second screen broke in 5 months. Awful customer service from best buy and hp. No one to communicate at either place in basic English. Managers would not call back.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horibble

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this in august and by October it wouldnt stay chared no matter how mych i charged it and the clicker had went out

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Arrived with a bad keyboard

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was out of town when it arrived When i returned i found the keys on the keyboard are misprogramed, characters don't match key pushed. By this time the return date has passed, so now i have to pay to get repaired

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t do it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen started going back in the first week. The screen quality isn’t to my liking. Ended up returning it and buying a MacBook Air. Best decision I’ve made

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ugh

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a windows based system so of course there are errors right after you update. Lost sound right away after update.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crashed right from the get go. Thought it was a fluke but cositantly kept crashing. Would not recommend this laptop or hp products.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Asdf

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I play a video, lots of static/noise is in the background. Also, frequently when I'm on the internet, the computer freezes.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Shipping

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Due to problems with shipping, I returned the laptop and did not have a chance to experience using the HP Envy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Immense Disappointment

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was received defective. Very unhappy with quality at Best buy. I cannot say I will continue shopping here for my electronic goods.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lasted less then 2 months

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not so good. Wireless is out in less than 2 months. I guess unless you spend another 160.00 on top of the price, it is not worth the purchase.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy's shipping process sucks.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never got the item and best buy support took almost a full week to refund my money. 0/10 would rather buy on another site.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Junk! Bought this after reading all the great reviews and after minimal usage has died after 6 months!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    computer crashed in 1 year

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hardware crashed after a year and will not charge.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HP ENVY 360

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very frail computer. Sides break very easily, but lasts a while

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have officially had for 3 months and the battery is done and has to be replaced.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returned unopened

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned unopened. was not offered a reasonable protection plan.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Miss

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PC is extremely fragile, inside LCD broke after barely being dropped onto a soft carpet area.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No charger

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy, all product parts are not guaranteed! I ordered this and it came without a charger !

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not worth the purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    computer is very slow and lags. keyboard is off center and added buttons.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Literally, the PC stopped charging today.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally, the PC stopped charging today, It's a trash.

    No, I would not recommend this to a friend