Customer Ratings & Reviews

Bought this laptop for my husband who only uses it for email & searching the web. The speed of this laptop is 100x faster than his old laptop which was so old it no longer supported by Windows. We had to disable the 'touch' screen for him.

Great price for this laptop. I was looking for something specific and found it with this HP! I love being able to fold the screen back and turn it into a tablet. The touchscreen is on point as well. The only issue I have is the battery life. It doesn’t seem to last very long.

Upgrading from a 2012 Mac, this was certainly worth it. It took a bit to get used to, but the touch screen and interface was very helpful in the process. It’s certainly helping me get through grad school, and cloud gaming is certainly a plus when I’m away from home!

having been a long time chrome book user, this is a lovely step up from that limitation. The sturdy hinge shape and function with touch screen makes this far more versatile than what I'd been using previously.

Great laptop. My daughter uses it for school. Has been using it for close to 8 months now and it’s been great! No issues, perfect for school!

Love the computer!! All the features and you can use it as a laptop or fold it over and watch movies ot gaming

Good low dollar laptop. Runs good. Good speed for the price.

good quality hp product that is fast and has a full screen display

This is by far the best computer I’ve ever owned! It’s fast with a touch screen, light and has plenty of memory. I have no trouble doing anything I need to do quickly and easily! Great deal! Thank you Best Buy!

My HP 360 literally became unhinged (6 months after the full replacement ran out) - this laptop fits my current needs, not as fancy, but it does everything I need it to do. I should add that I purchased it on the Labor Day sale for an extremely good price!

The computer is great. It just does get hot while it’s running. It’s easy to use

This computer is first of all great in price. It’s 2 in 1 feature is amazing. Great for doing work on the go. I use it in school the features on it are amazing I recommend this laptop 10/10 ⭐️⭐️⭐️⭐️⭐️

I got this for my son for college. He loves it. He watch movies and everything on it .

Solid performance for the price and well built. I especially love the fact that it can fold and be used as a tablet that is of decent size and surprisingly light in weight.

i absolutely LOVEE this laptop, super fast paste. great for school work & if you play sims 4. only complaint is that my face ID stopped working after a couple weeks of use.

Great laptop at this price point. if you get it under a sale at BestBuy, then absolutely go for it. We love the touch screen and the overall build quality is also good. All in all, a great laptop for at home use.

Great for at home use. General stuff for surfing and streaming. I don’t always like to use my phone. Love the 360 feature makes me feel like I have a tablet as well. Slim for traveling in backpack, luggage or tote.

As a salesperson and student this computer has been great! Works efficient while keeping all the tabs I need open and I’m able to run programs. It’s also nice to learn new things from the computer.

AWESOME laptop that you shouldn't buy .. probably. The feel of this thing, expecially for the price?? Oh man, it's just a nice feeling thing and you know when you're holding a well made item. Unfortunately mine had to go back as I asked at time of purchase "can I upgrade the RAM" ..."Yes" I was told. No is the answer. Shoulda just googled it but it's been a while since laptops for me and was pretty naively sure manufacturers aren't soldering RAM still are they? Especially at 8 gigs, you are putting this nice machine together and strangling it with no option to perform CPR. It's aweful business practice. I'm not a tree hugger but I've always just used the 3 R's jus by nature. (R)educe? that one is getting skipped if your laptop hits the E-waste pile for no reason other then one RAM slot?? Like really?

Overall, love our new HP Envy laptop. We were looking to upgrade and was intrigued with the touch-screen option. Memory and storage was the deal breaker, with 256GB SSD storage and 8GB memory, this model is perfect and affordable. Still getting used to the touch screen option.