Customer Ratings & Reviews

Great laptop! I purchased this computer for my new business, and it has been amazing since day 1. I love the size of the screen and touch screen capability.

I picked this out for my mother who is in her 70's. Very easy for her to use. It's better than mine. Lol I might have to upgrade. It has everything she need and more. Awesome

I got this laptop for my nephew for graduation. It’s one of the best laptops I’ve ever purchased. Key placement is great. Graphics are on point. And being able to use it like a tablet is amazing.

Love this laptop! Thanks to BestBuy, I received this for a great price! I used this for my remote work, it is fast and is able to run all of the software programs I ise for work. I would highly recommend this laptop.

I had my HP laptop broken and was very happy to find the same model and to purchase it for a reasonable price. I would like to get a sturdy cover to avoid any chips or scratches on the surface.

Bought this, and after I bought it the mouse pad started to get stuck, like I have to click on the side of the pad to make the button unstick. I didn't get a chance to return it because I need it for school and can't go without it. I've met other people that have the same one and don't have that complaint so it's probably a defect on mine.

I love my new laptop! I works great for what I need and I imagine it'd work great if I needed to do more! It's nice and sleek, not heavy and is nice to type on.

Does everything as advertised with ease, no long set up. I bought to replace an outdated (8.1) hp that still worked after many years so definitely stuck with the brand.

They've helped my computer stay ahead I was impressed by their commitment to going the extra mile. Of keeping my computer up to par

Bought it as a work computer. I don't utilize the more "tablet" part of it. If you do, this screen is pretty big, so it is a little awkward to hold if you are standing. Otherwise it has been awesome this far!

Teen loves it and has been a huge plus for getting school work done. No issues at all. Teen not tech savvy but works for him and gets the assignments done.

Great laptop, had no issues runs really quick and super fast. Definitely worth it for uses of work and schooling good prices especially with the specs it comes with!

I like everything about this computer! Just getting used to typing on a laptop versus my old desktop computer and upgraded office package. So far love it!!!

It's nice to have a laptop that I can rely on to work properly. I'm spoiled with this new one. Very easy to use, very satisfied with my purchase. Thank you!

Very easy to use. Love the lighted keyboard and light weight of the unit itself. Miss the side numbers keypad. But very happy with the unit itself. Easy setup.

It is a very great laptop that I use a lot in college! It allows me to access everything I need as a biology major and I’ve had no issues with it! Love HP!

Purchased this laptop for my nephews entering college. He is able to do everything he needs to do and more. The 2 in 1 is a huge plus and he said it works fast.

I use this laptop for my college courses, and it is pretty easy to navigate. Love the face ID and tablet feature, helps me get right to work when I need to!

Great laptop. Feels like quality. Webcam good enough to preclude having to buy an additional one for zoom. Performance up to specs. Battery life so bad it must be defective, but have yet to inquire.

Perfect computer if you are just planning on surfing the web. I love that it makes a tablet as well and it’s very thin and light. Very happy with my purchase!