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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2451 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers commend the Envy 2-in-1 laptop's touch screen, ease of use, and performance, frequently citing its excellent value for the price. Positive feedback also highlights the device's battery life, weight, and design. However, some users express concerns regarding the limited RAM and potential overheating issues. Storage capacity is also mentioned as a potential drawback for users with extensive storage needs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 2,451 reviews
  • Rated 4 out of 5 stars

    Good computer for everyday use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had any problems. It has been used on a daily basis for the last 2+ years.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great everyday computer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got this computer but so far it is great for an everyday computer. Really like the touch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Hp laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything that needs to be done and quite more

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love my new computer. The screen is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Perfect for work from home

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for a great price. Quick to start great processor.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Envy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this laptop it is easy to use, durable, functional, and the picture quality is awesome.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall live this laptop but there are a couple things that are a struggle including the mousepad sticking and the speakers due to the placement sound muffled if not completely free of obstruction. However despite these which to me aren’t huge things it’s absolutely been a great computer to me

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer for a good price. Great for school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to Best Buy looking for a laptop for my son for Christmas. I’m not real computer savvy. But the young man that helped me was very knowledgeable and helpful. And the laptop was an instant when my son saw it. Thanks best for hiring that young man because if he wasn’t around I would’ve been lost. Thanks again!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop, really love it. It is fast , thin n sturdy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, easy to navigate,………………………………………………………………..

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great for students

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband really loved it for his birthday best p

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price on sale, many features.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the laptop, the screen looks amazing and the works perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great pc for price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pc so far seems great. Its mainly for my wife to use in her schooling adventures. So not much true testing is being done.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop/tablet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! Perfect size for carrying. I enjoy the convertible flip as it turns into a tablet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good enough to trade on.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought just for trading works good, Suits all my needs.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bricked after 9 months

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to spend weeks with HP tech support on this laptop after only 9 months of ownership. HP also did not honor any warranty on this, and I had to pay $150 to reload Windows from HP. It worked fine, until it didn't. Then an infinite loop of the dreaded blue-screen-of-death. After several hours each and several sessions with HP tech support, and buying a HP licensed boot disk (a USB Stick), it is working again. But it took so long to remedy the issue, my boss approved another Laptop, a Lenovo, that has worked great for me. After the eventual repairs were done, a coworker got this as his backup, where it still resides today.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop at a great price! It meets all of my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Nice laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price! Just what I was looking for.

    I would recommend this to a friend