Customer Ratings & Reviews

Fast and friendly. The staff welcomed me to the store immediately. Ask how they could help. I told them I ordered a new laptop online. They eked me over to the online order pickup counter. After scanning my order code they quickly found my new PC. They double checked the mumbers. They asked if I had any questions.

My service was so great I was greeted when I walked in asked if I needed anything particular and I said yes I was looking for a laptop for school and they helped me out by getting me setup up with a new laptop and membership and credit card.

I love my new laptop i'm just getting to know the new windows so it's a challenge but It's worth it for the laptop convenience thank you best buys james for helping me with my laptop purchase I also got it on sale and James was amazing as a representative thank you again

Very nice computer very fast does pretty good gaming. Great work computer but bad speakers.

Computer works great. Highly recommend this product if you’re on a budget . Customer service i received was even better. Young man was knowledgeable and helped me select this computer and I couldn’t be happier. Well done for both HP and the sales Rep

Great value. At $450 this laptop is a great purchase. It is used primarily for word processing and surfing the web and this machine is more than capable. Very impressed with the speakers. I never knew a laptop could sound so good. Happy with the purchase.

Great laptop at a great price. Does all the basics and set up was easy.

The Envy laptop is convertible and a good, affordable unit for my business use. The transaction was fairly quick and handled courteously. However, I was told I needed to by a full version of Windows 11 Pro ($200) in order to upgrade the pre-installed version of Win 11 Home that comes with the laptop... this is not correct. I only needed the Win 11 Pro upgrade ($100). I had to come back to the store to return the SKU of the Full Pro ver. and exchange it for the Upgrade Pro SKU.

Is a very good laptop, especially when on sale, runs fallout 4 in at least 60 fps.

Very nice computer for the money, small enough to carry yet gets the job done of a desktop model.

Very fast and with a lot of capacity, Super recommended

Great overall laptop for school or similar workload. Price is good

Nice laptop, we were helped out by a Best Buy associate and she did a great job, my son started college so we needed a laptop that was versatile, the associate lead us to this nice laptop that my son loves, i know i bought a product that will last

I am still learning to use my new computer. So far so god. Your service staff was wonderful to work with. I am a vey senior person (83) and not computer savy so this is a great help for me. Thanks for having such a great staff. Carolyn Jackmore.

I buy it for the chruch is really good computer i love it i would like to buy one like this for my personal hw.

Solid product with acceptable performance for the prize

Very good laptop it runs very well and it’s good..

Best lop top very fast I compared with other computer

Decent entry level laptop....good value for the price. Will work as a tablet too...but too heavy to use in tablet mode.

good computer for the price.................................................