Customer Ratings & Reviews

So far, so good. I really appreciate the sale from the staff and the attention for the Geek Squad. Everyone was patient, knowledgeable and helpful. You all have a great staff! Thank you

The person who helped us with the purchase of the hp envy was helpful and knowledgeable about the different laptops. He was really pleasant, and provided great customer service!

This is such an upgrade from my old machine. I would have liked more written instructions but have been able to take advantage of many upgrades that I didn't know existed.

No problems encountered from day 1. P.CS works as authorized.

Laptop works like a charm. After several years of using Macs and growing frustrated with their lack of plugs and features I'm back in a PC and I'm happy with the purchase.

I enjoy the spacious keyboard that has versatile positioning even without a number pad. The memory is another plus but the organizing components also extend to its versatility for all my needs

I bought a high quality laptop for a very affordable price. It was easy to set up. Everything worked just fine and the sales help at the store was invaluable to me in order to find the right product. Thanks Best Buy,

Enjoying it. I DON'T Like that it Has Bing as a Search Engine. I DON'T Like that it HAS Microsoft as it's Main Engine. It WON'T Let Me Look up Many Sites like My Old Laptop. Censors My Options TOO Much. Other than that, it's a Good Laptop.

Great laptop. Great sound quality and touchscreen response. Easy transition between laptop and tablet. Great picture quality and a great price.

Our sales reprehensive, Jess, was very pleasant and helpful. She took the time to make sure I got the laptop that fit my needs. She also helped us through the financing process.

My son loves it. For a treat, since he's a big computer user, I bought him a more expensive Apple laptop and he made me take it back because he loves his Envy. That's what I call a win/win

Got a good deal! I purchased this because best buy had a good deal on this laptop. Not a high performance laptop but for those who just browse, watch video and regular stuff.

Pretty good for the price . Did start to notice issues pop up after the first year. Sometimes it just shuts down on me , not sure what that’s about .

I really love my hp computer. It does everything I need and then some. I work from home and have a great set up with an additional monitor. The salesman was wonderful and answered all my questions.

Was looking for a different computer, the store didn’t have what I had wanted so I went with this one. I absolutely love it and sooo happy that I got this one instead!!

So far, I'm happy with my new laptop, With some tweaks from the Geek Squad to install my printer, things are going well. I'm confident that if I have any issues I can reach out for help.

Everything was working well right out of the box and so far no issues. Working as advertised. Got a very good price on the Back-to-School sale. Very happy with my purchase.

I love my new Envy. The touch screen is new for me so it will take some getting used to and no numbers keypad is also new but easy to relearn. The switch to 11 was easier than I thought.

I’m giving this laptop 4 starts not 5 because of 1 reasons I can think of..it overheated pretty quickly when using,but the main reason I returned this laptop was because it was just too big if you want to take it with you when you travel…so I returned it with no problems at all,customer service was amazing and they helped me to get another small laptop.

Got this device for my son to start his first year in college and he loves it.