Customer Ratings & Reviews

I haven't bought a computer in over 5 years and this is absolutely the best I don't need my tablet anymore and I can do everything my desktop does this is wonderful!

I was in need of a new laptop because I had a windows 8 laptop that would not work anymore. The sales associate at Best Buy recommended this HP Envy.

After cracking my screen to my one year old MacBook, I decided to try something a little more budget-friendly. It took some getting used to, but it’s all I come ask for and more. The display is beautiful.

I am quite happy with my purchase and extremely grateful for the assistance the Geek Squad gave me. They are the best!!

Great Computer, easy to set up and use. Nice memory.

So far so good. This laptop is fulfilling its intended purpose of providing a good quality computing experience. For the price you cant beat it

Bought this for my daughter for college. It works well for her. I was amazed at the sound from the speakers when she watches movies on it.

Great laptop for my home use. My only problem has been wi-fi. I have to hard wire then it works great.

Good product, I gifted to my brother and he enjoys working on it.

The only 'complaint' is not being able to connect to printer via tether, or connect to hotspot. I am going to bring it to the store, I am sure the employees will help.

I went to the store to buy my wife a laptop for Christmas. Your staff was very helpful and knowledgeable. They got me exactly what I wanted and more for her.

I really love my laptop and love Best Buy people always friendly and nice and fast to help you find what you are looking for .. good people that is forsure.

The product is absolutely the bomb, and meets my needs perfectly. Your staff and the Geek Squad are the perfect combination of support and knowledge. You guys Rock!!!

Very pleased with the laptop but am experiencing difficulties with linking to my printer and our home Wi-Fi. I am currently using my iPhone hotspot successfully but need to check with tech support. I’m sure it is operator error rather than a computer problem.

Purchased this for my granddaughter. She loves the fact that it can be flipped into a laptop. The price was good and we are both happy with it.

What a Great laptop. It adds value to my business.

This is a basic computer. It is nice to have the touch screen. I wish it had the number pad though. Overall, it seems to be pretty sturdy and I have had not issues. Not top of line but worth what it costs.

I absolutely LOVE this computer, I had amazing customer service by Phil, he really did a good job helping me pick which one I would like better.

really great product! i got awesome help trying to find the best fit and the best buy crew were sure able to do that for me

Very knowledgeable staff staff that listens and provides precisely the product a consumer is seeking! I'm very happy with the recommended laptop I purchased.