Customer Ratings & Reviews
- Model:
- 15-fe0053dx
- SKU:
- 6535818
Rating by feature
- Battery Life
Rating 4.7 out of 5 stars
- Speed
Rating 4.8 out of 5 stars
- Display
Rating 4.8 out of 5 stars
Customers are saying
Customers commend the Envy 2-in-1 laptop's touchscreen, performance, ease of use, and battery life. Its lightweight design and attractive price point are also frequently praised. While some users noted occasional fan noise and heat issues, these concerns were less prevalent than positive feedback. Overall, the laptop receives high marks for its combination of features and value.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Touch screen
Way too low resolution. Don't waste money!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just received the laptop yesterday. Very disappointed by this purchase. The resolution is unbelievably low, the highest is 1369*768. Not HD at all. For a 15.8" touch screen laptop, it's ridiculous to produce such a product. Now everything is HD, how can hp make such a non HD product! And the quality is low too. the keyboard is shabby. The usb port seems like not well made. I tried so hard to plug in a usb driver. The touch screen is nice . But the resolution is way too low. Will definitely return it even there's a restocking fee. Very disappointed and sad.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there,
Thanks for sharing your experience with us and sorry to hear that you were disappointed with your new laptop. Naturally, we would like for all of our customers to be happy with their purchases but can understand that this isn't always the case. Regardless, please know that your feedback has been noted and allows us to adjust our future product designs to better serve the needs of our customers.
We are always here to help with any issues you encounter post-purchase or to assist you with selecting the product that best suits your needs. If you'd like to see how we can help or learn about our other products, feel free to get in touch with us anytime at support.hp.com.
Alexis
HP Care
HR
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ok, laptop to home use not for office use.........
No, I would not recommend this to a friendFaulty hardware: 3 dead within 2 yrs
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased 3 of these from BestBuy for a small business and all 3 died due to hardware malfunctions within 2 years. One lasted a little over 12 months, the second around 18 months and the third died today after 22 months. 2 had faulty motherboards and the third had a range of faulty port and other hardware issues. Not worth the money. If you do happen to buy one of these pieces of junk make sure you get the extended warranty.
No, I would not recommend this to a friendContinuous WiFi connection issues
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the first laptop I have ever had to return. Took several tries to connect to WiFi. Dropped Internet connection repeatedly. Would often get and error message "not connected to the Internet" however Wifi icon was live. YouTube would not load and if the videos did, the resolution was of very low quality. Often I was not able to check my emails through Office 365 without it crashing. Very disappointing since I spent over $1000 on this device. I've had it for less than a week but the connection issues occur too frequently for this computer to be of any use in the long run.
No, I would not recommend this to a friendlaptop hinge faulty
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My HP - ENVY x360 2-in-1 15.6" Touch-Screen Laptop - Intel Core i5 right side hinge is displaced and the lower frame that encases the screen has developed a crack on its own without any fall or damage in this high end model. I checked on internet and found that this product has design flaw and this is known issue in hinge which comes out after some time. Trusting HP brand
No, I would not recommend this to a friendUgky speakers,NO side numeric key,only 1 color
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Already FEW years and STILL NO separate side numeric keypad?? Are you kidding? I always was a fan of HP and ALWAYS bought since 2010 BUT I stopped buying HP already few years ago despite I like the most this brand. I'm waiting until HP will be doing DIFFERENT colors, side numeric keypad WITHOUT this ugly speakers on the left and right side!
No, I would not recommend this to a friendHinge problems. zero star
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hinges are bad, will wrap in less than a year. Even with carefull use. Don't buy
No, I would not recommend this to a friend