Customer Ratings & Reviews

I am completely happy with this computer and it’s speed

Excellent laptop for home use with very good battery life

This computer works great and is such fun to work with!

Highly recommend the definition and very helpful and the long lasting battery

I am very happy with my purchase. Great laptop, great price

The product is good to have a well touch display and it will be much better uf provided with a touch pen

Perfect for grandson in high school/college. Touch screen is valuable

Exceeds my expectations. Love the touch screen and face recognition.

Awesome product! I love the touch screen and it’s so easy to set up!

Awesome condition and performance as well Thanks Best Buy for great deal

Loved this computer but after a year it started glitching when I sat it down. I will have to go get help from the geek squad for a second time.

Everything I needed to start school, runs smooth and hasn’t slowed down

Great laptop, have been using it for home, school and work

Perfect college laptop. Good memory, good pixels, gôd speed.

Got this for my son for his engineering classes. Works great!

Very expensive. Great sales price. I wish workers paid more attention to detail and not just making a sale

The computer has been working perfectly. I very pleased with this computer.

It's not upto the mark as per Intel evo platform, battery life is okay, design is good but build quality is poor, I feel it would break if I handle laptop with 1 hand, frames are very flexible which makes me feel like the laptop is blending to one side when picked up with one hand, specifications are good but not the build quality

2 years. That's how long this thing lasted - and I regret using it for even that long. To say this computer is poorly designed is kind. First off, the main reason this only lasted two years is because the screen started going out. I use(d) this computer for school. One day I did some school work, went to bed, woke up in the morning and the whole screen was kind of smokey looking with weird pale tints. Apparently it's not uncommon for the the Envy 360s to develop issues with the display panel. Might be an easy fix, but for a two year old computer? Yikes. Next, the "tablet". There is no way you can use this separately from the keyboard, which means that when you are using it from the tablet feature, you are also having to grip it by the keys/keyboard. There is no stability, and definitely can't be good for the hardware. Even when you risk using it in tablet mode, it's not very accurate or responsive as you'd like it to be when compared to even low level tablets on the market. The touchpad is the WORST. I don't know if it's really sensitive or it's defective, but even with settings adjustments the mouse just decides it's going to bounce around sporadically. And yet, sometimes getting it to highlight or right click items is not sensitive enough or lags. If none of the above really matter to you, then i would say it's an average/below average computer - especially considering its a 2023 and has the specifications to be much better than it really is. Harsh? Yeah, maybe - but you'd be grumpy too if you spent two years working around the features of your computer instead of it making your life easier.

Best computer I’ve had in a long time, fast easy to use great resolution