Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$799.00

Customer reviews

Rating 4.7 out of 5 stars with 580 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 580 reviews
  • Rated 5 out of 5 stars

    HP laptop

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, perfect size, fast speed works great for my home office

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Updating begins

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the computer. Just need more help getting it working for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful, lightweight laptop. Really like the touch screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. Nice graphics, amazing screen and properties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Computer easy to use lightweight very happy with it

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Nice cheap computer

    |
    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great simple computer. Simple to use. Easy to get up and running

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Envy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new computer and Best Buy was great dealing with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my pc

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love it, this pc is anazing. I will now buy one for my wife

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Looks nice, but has issues

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop looked nice but had several issues. For one, the brightness could not be adjusted (neither from the keyboard or from the settings). This appears to be a software defect of some sorts. The display is also dismal, not bright and washed out. The keyboard and trackpad felt exceptionally cheep and flimsy. Almost feels as if it was a pre-owned unit (even though it was sold to me as new at full price). Battery life is good though and it charges fast, just gets hot on the left side when charging.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    User

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good-appears to working exactly as I expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful graphics! Easy to use, highly recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price and excellent pc. Fast delivery thankyou

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop. Ease of use and all funtions I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tired of a Slow Laptop?

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the speed of this laptop. I needed this so badly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop review

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was good and the design and model was awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ccbw

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had several HP. Laptops and they work very well for the expected lifespan and longer. Including the one that I dropped twice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP to the rescue

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really enjoying my new laptop. Thank you Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My first computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what i needed. I am learning how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product for a great price! Geek Squad Rocks!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Top Rated

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PC has been running smoothly. The only thing I have found so far that I wish was different is not having all the controls on key pad like older PC's. I have owned several different brands of PC's over the years and have found HP's to be best choice.

    I would recommend this to a friend