
Power your every passion. The HP ENVY Laptop is designed to help you power your passions with built-in AI technology that delivers hard-hitting processing power to help you do more faster. This innovative tech comes in a thin and light, versatile 2-in-1 design so you can use it as a tablet or a laptop letting you work however you want, wherever you want.
Q: Does this laptop have a backlit keyboard?
A: Yes, this HP Envy laptop does have a backlit keyboard.
Q: Which processor is used in this HP laptop?
A: This HP laptop is powered by an Intel Core Ultra 5 processor.
Q: What type of storage does this HP laptop have?
A: This HP Envy laptop comes with a PCIe NVMe SSD storage drive.
Q: How long does it take to charge this HP laptop?
A: The HP Envy laptop comes with HP Fast Charge, allowing it to charge from 0 to 50% in approximately 45 minutes.
Q: What is the resolution of the display on this HP laptop?
A: The HP Envy laptop has a WUXGA display with a resolution of 1920 x 1200.
A: Thank you for your purchase of this HP Envy 2-in-1! I am sorry to hear that you are having difficulty with the sound volume on this. The F6 and F7 keys control the main volume. If the volume is still too quiet when it's maxed out, you can return or exchange it if you are within the return period. Both Best Buy and HP offer tech support and can look into the volume issue.
Q: Is the Ram on this laptop upgradable? If so what's the limit?
A: Nixta, thank you for your interest in HP computers! The memory in this laptop is not accessible or upgradable. The Envy line only offers 32GB of memory with the Intel Core Ultra 7 processor, which are also offered through Best Buy.
A: Thank you for the question. The Envy 16-ac0013dx has an Intel Core Ultra 5 processor. The main differentiator is that Core Ultra processors are the very latest development, and have a neural processing unit (NPU) which accelerates artificial intelligence (AI) and machine learning (ML) applications. The Ultra Core processors still have P cores and E Cores like the previous generation Intel processors, which manage background and foreground tasks without sacrificing speed.