Customer Ratings & Reviews

First of all, a big thanks to Best Buy for offering this laptop at an unbelievable price! Now, onto the laptop itself. I’ve been using it for the past 25 days, and here are my impressions: 1. Build Quality: The laptop is sturdy with a screen that doesn’t wobble. The hinge feels strong enough to withstand frequent usage (it’s a 2-in-1 360 convertible). For a 16-inch model, it’s quite lightweight. It comes with two Type-C ports, two USB ports, one HDMI port, and a 3.5 mm jack. While I’m happy with these, I did expect an SD card slot given the ample free space. 2. Display: The IPS LCD display is bright, contrasty, vibrant, and more color-accurate compared to OLED panels from Samsung or Asus. Although it supports HDR playback, I couldn’t play HDR clips on YouTube despite having the settings enabled. The touch response is excellent, and it supports any pen accessory compatible with MPP 2.0 (tilt pens 2.0). The pen isn’t included but can be purchased on Amazon for as low as $15. However, the screen is very reflective, making me wish for more brightness. The oleophobic coating is also average, as the screen accumulates fingerprints quickly. Therefore, having a screen protector is must. 3. Speakers: The speakers are excellent, producing rich and loud sound that easily outperforms the MacBook Air M3. There are some DTS audio customizations available, though I didn’t feel the need to use them. 4. Performance: The new Intel Ultra 5 processor is impressive. It handles day-to-day tasks effortlessly and runs heavy applications like Adobe Suite and my work-related software smoothly. The processor is also highly battery-efficient with minimal heating, and I never heard the fan running. However, since the processor is new, some software and driver optimizations are needed, as I’ve encountered occasional unresponsive tasks in Adobe Illustrator. The RAM (16 gb DDR5 6400 MHz) is fast and well-managed, but I expected a faster SSD. The RAM is attached with the motherboard (32 gb model makes more sense now!) and can’t be replaced. However, the SSD can be replaced with a faster and larger one, but no free slots are there. I also feel the intel GPU is strictly average. 5. Webcam: The webcam is adequate and includes a physical shutter for privacy, but I expected better quality. Microsoft’s features like background blur and eye focus are there but I feel these tend to worsen the overall image output. 6. Battery Life: The battery life is fantastic! I regularly get over 12 hours on a single charge with my usage, which exceeded my expectations. Kudos to the new Ultra series processors. 7. Software: HP pre-installed a lot of bloatware in addition to what Microsoft already included, so it took about a painful hour to remove the unnecessary stuff. 8. Packaging: The packaging for an Envy series laptop was below average. It only included the laptop, charging cable, and brick—no pen or carrying pouch. However, the Type-C braided charging cable and 65W adapter are of extremely high quality and can quickly charge the battery. Other Type-C PD chargers are also compatible with this laptop. Overall, I highly recommend this model (8.5/10) for anyone seeking a slim, powerful machine under $650 for office work and recreation. The battery life is excellent, the screen quality is impressive, and the build quality is well above average, complemented by excellent-sounding speakers. While the laptop includes numerous AI features, I didn’t find most of them particularly useful. However, the fully functional Microsoft Copilot, offering GPT-4 compatible AI assistance, is genuinely beneficial. Additionally, the touchpad is generously sized and supports convenient gestures for easier navigation. The keyboard is tactile with ample spacing between keys, although I did miss having a numpad on a laptop of this size. It also features adjustable backlighting, making it suitable for low-light environments. This laptop is not suitable for gaming or hardcore video editing. If you can stretch your budget a bit further, the HP Spectre 16 model offers a superior screen, an upgraded Intel ARC GPU, and enhanced packaging, including an HP stylus and sleeve. Cheers!

I purchased my laptop in late 2024. I chose this HP laptop because it has 16 GB of memory. These are the features I love: the design, the fast performance and easy navigation! Plus it's lightweight.

We compared this laptop to others that were twice the price and this checks off all the boxes for what my son needed for college. Everything works as it should (runs efficient and fast) and it looks nice which is a bonus. It has a little weight to it, but it’s not too bulky and it’s nice and slim for how big it is. Great computer at a great price. HP has been a dependable brand for us.

This laptop is an excellent purchase. As a nursing student who enjoys playing Minecraft, Roblox, and The Sims 4 in my free time, I appreciate its ample storage and smooth performance, making it perfect for both academic and recreational use. The downside is the charger. The battery lasts hours! However, I’ve only had this laptop for like 8 months and the charger done stopped working.

Purchased the HP Envy laptop which replaced an out dated HP Envy. The new laptop has performed as expected, faster and a preferred keyboard. Geeks did a great job of transferring date as requested other than Yahoo contacts which they say were not transferrable. Great value for the money, especially as a BB and Geek Squad Member.

The HP Envy 2-in-1 laptop is versatile and well-built with a sleek design. It features a vibrant touchscreen, solid performance with Intel, good battery life, and a comfortable keyboard. It also offers multiple ports and decent audio quality, making it a great choice for both work and entertainment.

My wife is more interested in form factor than technical bells and whistles so this appealled to her. Unfortunately the outer layer scratches easily. The screen resolution is beautiful and it handles all daily tasks quickly with no issues to report so far.

I bought this laptop for school, and I heartily suggest it because it's incredibly speedy and efficient. I really love this laptop because of its touchscreen and the LED lights, which come in quite handy when being in a dark room.

Amazing product, super smooth processing and perfect for day to day use. I love how well the touch screen works as well and how effortlessly it turns into a tablet. Would definitely suggest buying!

Everything I wanted and needed in new a laptop. I replaced my Windows 10, 2012 Toshiba laptop. Love the versatility of flipping the HP laptop into a large tablet. Touch screen and backlit keyboard (w/adjustable brightness) are great features. I'm also impressed with the sound of the laptop speakers. I thought I'd miss a keypad but, I don't. The transition to Windows 11 is seamless. Excellent laptop for the purchased sale price. If purchased at full retail, I'd still be happy, just not overjoyed.

I love this computer it works really great nice big screen and it's really fast. I love the way it turns into a laptop. And the glossy screen is awesome.

I am delighted with the product I purchased. From the unboxing to using the product, I was delighted with the build quality, touch-screen monitor, and excellent performance. I am happy with the purchase from Best Buy.

This laptop is awesome perfect for collage. Charge last a long time its fast and lightweight. 10/10

Pretty good laptop for the price. Screen resolution is sharp at 2K and the build quality is great. Has decent ports and the touch screen is good enough for the price. Speaker sound quality is good, keyboard travel is decent. Only think I don't like is the touchpad click. Feels like there's a half click and a full click, so feels like it's 2 clicks. It's the only thing I don't feel great about, but overall a great machine.

The best buy in my life! The price's more than good for its quality, taking in consideration that HP is a recognized brand for laptops. I've been using it for about a month and I'm still delighted with my purchase. The unique problem is that the screen size is kinda huge and a little heavy, but the cost is worth it.

Work Exelente. Very good speed and the display exelent

Excellent laptop for my college experience and I was able to pass all my business classes with this laptop.

Excellent buy foe the sale price. Display is good and touch screen responsive.

Since the 1990s, I have only used HP computer and printer products and recently purchased the HP ENVY x360 Laptop. The ENVY is fast, screen colors are beautiful, it is lightweight, and I enjoy using it. Highly recommend the ENVY.

I have been using this PC for several weeks and I can say that it is very comfortable for multi-tasking work. Thanks to its 1080 px screen it is very like being able to write texts.