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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 585 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers have good things to say about the Envy 2-in-1 16" laptop, particularly its overall performance and processor speed. Many appreciate the screen size and find the laptop easy to use. The battery life and touchscreen feature are also well-received, while some find the design appealing. However, some customers have expressed concerns about the lack of USB ports, weight, and connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 585 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Long lasting battery life.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one the best hp i have owned...battery life is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for crafting

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great for crafts and everyday use! Perfect size

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is amazing can’t stop using it. I have to tell everyone to buy this product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hp laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, staff was very helpful! The laptop works great. Perfect for work!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Randy's Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, very fast, nice hi resolution graphics, love the touch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this HP laptop. It is so nice and I like better than my MacBook

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    To soon to review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have not encountered any problems with this laptop. Keep in mind they asked for a review after less than a month of purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop. I use it mostly for business and I'm so glad that I got this on sale for $549.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving it. The display is sharp and vivid, and speed is fantastic.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Screen goes dim and brightness buttons issues

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop model might be old and not really meant to have Windows 11 installed. After about 30 minutes of using the laptop, the screen would blink, screen then becomes dim and the brightness adjustment functions would break until the laptop was rebooted. This has happened since the day I got it. I use it for work so it literally happens using an internet browser, sometimes not even on any page but the default google.com page. I was told by HP support that this is a Windows OS issue, so who knows if the problem will be fixed ever. I'm approaching the 2 week mark of owning this and I'm leaning on returning it for a refund because I worry there will be worse issues later. There's no point in exchanging it for the same model if the OS isn't fully compatible.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a computer that was the same but an older model. It had met my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    New Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, really wonderful and so fast when in use.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very smoothly i am very happy with this product

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying this laptop very much. I have been able to download my photos and use for work tasks

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 3 out of 5 stars

    Just one flaw

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for the 16 screen which is the best for everyday use and good price and HP has good products that are reliable. Except one thing, the screen brightness at times does not go lower or higher and is stuck. It happened at the store and on my new laptop. I reset the laptop to unstuck it. Anyone got a clue how to get it to work all the time?

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my new laptop!!! I have found HP the best product for me.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the purchase of the computer. Speed is good for me.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Hello

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The better computer for study and gaming. I recommend this for everyone!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pretty good on a budget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had for almost a year and works as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good computer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good computer and I enjoy it for my school works and designing works.

    I would recommend this to a friend