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Customer Ratings & Reviews

Your price for this item is $617.99
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The comparable value price is $949.99

Customer reviews

Rating 4.7 out of 5 stars with 572 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the Envy 2-in-1 16" laptop, particularly its overall performance and processor speed. Many appreciate the screen size and find the laptop easy to use. The battery life and touchscreen feature are also well-received, while some find the design appealing. However, some customers have expressed concerns about the lack of USB ports, weight, and connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 572 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My computer and me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Responsive in searches. Like it a lot

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    HP laptop review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great. Vivid colors and great response to touch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it’s a good laptop and I highly recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Computer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer works well. My only issue is when I accidentally brush my thumb knuckle against the pad when I'm typing, it erases what I typed. I can't figure out how to stop it. Otherwise, everything is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a very knowledgeable salesman, which makes all the difference!! I was ready to buy a computer based on price, but after learning all the advantages of a slightly more expensive computer, it was obvious to me that I should spend a little more to get a lot more. Thanks !!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price …have Used almost for 1 month …all Good

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so far love this laptop Perfect for what I need it for.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    From a Mac to PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, sleek, easy to use, charges fast. It is a little heavier than I expected

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 3 out of 5 stars

    Just one flaw

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for the 16 screen which is the best for everyday use and good price and HP has good products that are reliable. Except one thing, the screen brightness at times does not go lower or higher and is stuck. It happened at the store and on my new laptop. I reset the laptop to unstuck it. Anyone got a clue how to get it to work all the time?

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hp

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, completely different from Chromebook. Very accessible glad I made the switch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE Geed Squad Technicians

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Caleb and Joe, Geek Squad technicians, are the BEST! They are extremely knowledgeable, personable, accommodating to someone not tech savvy, and committed to addressing all of my needs, I really appreciated both of them!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best laptop i evwe bought

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop for those who want large font due to eye aging. Its faat and eaay to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect. Easy to set up. Like it. Easy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good co

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Just what I was looking for. Good purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and the price was great too! Had wanted to get a new laptop for a while and this one provided everything we needed!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love it! User friendly and great for school and personal life.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    love my HP Envy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service to match a great product

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good laptop for someone needing it for school!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Customer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop with great battery capacity. Smooth operation

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t been on a computer in a while. I was able to easily install Microsoft office and navigate the laptop. So far so good!

    I would recommend this to a friend