Customer Ratings & Reviews
- Model:
- 16-ac0013dx/9S1R5UA#ABA
- |
- SKU:
- 6571081
Customer reviews
Rating 4.7 out of 5 stars with 585 reviews
(585 customer reviews)Rating by feature
- Battery Life4.7
Rating 4.7 out of 5 stars
- Speed4.7
Rating 4.7 out of 5 stars
- Display4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers have good things to say about the Envy 2-in-1 16" laptop, particularly its overall performance and processor speed. Many appreciate the screen size and find the laptop easy to use. The battery life and touchscreen feature are also well-received, while some find the design appealing. However, some customers have expressed concerns about the lack of USB ports, weight, and connectivity issues.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
HP Envy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although not the most expensive, but is perfect for my current needs. I am truly appreciative of your tech staff.
I would recommend this to a friendRated 5 out of 5 stars
Samuel Dunbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I believe that you have sweet customer service anytime I come to the store. I am greeted With excellent customer service The store at the store Fayetteville North Carolina Rd.
I would recommend this to a friendRated 5 out of 5 stars
Mrs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sales clerk was most informative and helpful. With his help I was able to make my purchase.
I would recommend this to a friendRated 4 out of 5 stars
Hp Laptop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a light, bright screen. The software works great for my business. I think this computer works great for college students, studying, research and for business purposes.
I would recommend this to a friendRated 5 out of 5 stars
Bargain
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice Purchase top notch Laptop great value and great service
I would recommend this to a friendRated 5 out of 5 stars
Friendly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Staff were very personable and helpful and easy to talk to.
I would recommend this to a friendRated 5 out of 5 stars
Student
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop is good .Worth for our money.It has good features.
I would recommend this to a friendRated 5 out of 5 stars
Nice laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice laptop for everyday use, goid graphics for gaming
I would recommend this to a friend- Pros mentioned:Processor speed
Rated 3 out of 5 stars
Deserves better display
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Display sorta washed out. Very sleek construction. Powerful and fast. Beautifully packaged..
I would recommend this to a friend Rated 5 out of 5 stars
Great Staff
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The staff there was very helpful when I arrived at the store to immediately upgrade a laptop I had just purchased. Told me which machine gave me the best bang for my buck.
I would recommend this to a friendRated 5 out of 5 stars
Inga 4
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.55745542 The salesman who helped me showed me this laptop was a current model and one I had considered online was a three year old model. Wow! Great info. He is the reason I bought.
I would recommend this to a friendRated 5 out of 5 stars
Very good and excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recommend you all to be using Best Buy they are very good and reliable
I would recommend this to a friendRated 5 out of 5 stars
perfect choice
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i got an open box Envy2in1 16", running perfectly , like new , no cosmetic issues
I would recommend this to a friendRated 5 out of 5 stars
good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good product , touch screen is nice and i would recommend
I would recommend this to a friend- Cons mentioned:Connectivity
Rated 3 out of 5 stars
geek squad rep cause non access to net
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.HP was fine until Geek squad rep placed scanner on PC. Then while attempted to access internet, file missing. I cannot access internet or stream. plan on returning for a new one
I would recommend this to a friend Rated 5 out of 5 stars
super great laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great computer....easy to set up and the format is perfect
I would recommend this to a friendRated 4 out of 5 stars
Fantastic prices by BestBuy!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic prices by BestBuy. Great deal on this laptop and HP also improving their quality with every new launch.
I would recommend this to a friendRated 1 out of 5 stars
BAD DESIGN & BUILD- A NUISANCE EVERY DAY
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would not advise anyone to buy this HP laptop model. It was fine for about 10-11 months, then this "buzzing sound" started with something (hardware?) inside. I have to hit hard the back of laptop case to stop it. Otherwise it just keeps buzzing randomly during the day. Also, the fan seems to run continuously now. Wasted my $$$ on this piece of "organic material"!
No, I would not recommend this to a friendRated 5 out of 5 stars
HP Envy 2- in 1 with touch-screen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love this computer, It has all the features that I want.
I would recommend this to a friendRated 5 out of 5 stars
Beautiful computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent computer love the way I can use it as a tablet.
I would recommend this to a friend

















