Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $617.99
Clearance
The comparable value price is $949.99

Customer reviews

Rating 4.7 out of 5 stars with 572 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the Envy 2-in-1 16" laptop, particularly its overall performance and processor speed. Many appreciate the screen size and find the laptop easy to use. The battery life and touchscreen feature are also well-received, while some find the design appealing. However, some customers have expressed concerns about the lack of USB ports, weight, and connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 572 reviews
  • Rated 5 out of 5 stars

    Great Quality Laptop

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good laptop. Quality is great! Satisfied with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy! Best price!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That was a perfect experience! Buying a lap top with a great price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff was great. They recommended this unit and I have been very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop, and the workers who helped me pick it was some of the nicest people I've met, and super super helpful.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    windows problem

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the reason I am not so satisfied is its windows OS, Microsoft is reducing the buyer's control on their purchased product and increasing its dominance day by day. I needed to work hard to learn some tricks and get rid of restrictions and set my windows to individual mode

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new HP computer! The Geek Squad and the sales representative were wonderful help in to with my purchase!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mary Jo Mckay

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The time on my laptop is incorrect. Other than that all is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great HP product. And the customer service at the Best Buy Roseville store was outstanding.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Awesome but problems.

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the computer overall with the exception that the keyboard doesn't have the number pad. I bought a bluetooth keypad separately. Unfortunately the computer restarts automatically many times a day and i get a blue screen error. I'm bringing to the geek squad as it is only 4 months old. I'm sure they can work it out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mary

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it’s a great laptop the salesman was great in helping me choose

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Very knowledgeable and friendly. Answered all my questions

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    so so

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for price. Good for regular home user. Not for video/photo editing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nancy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and the sales person was awesome! Answered all our questions and offered help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. My daughter bought this for college.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great staff

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone is very helpful and we never have to look around for help

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great laptop

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so fare so good i like the computer and the only down side is that the key board is a little small . I have big hands

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new TV!!! I am glad to The picture is fanrastic! it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop First Impression

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was fast. Laptop looks and felt great on first usage. Everything inside for an open box item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop.Very easy set up and no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Review

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is average based on its performance. But it is okay.

    I would recommend this to a friend