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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 585 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers have good things to say about the Envy 2-in-1 16" laptop, particularly its overall performance and processor speed. Many appreciate the screen size and find the laptop easy to use. The battery life and touchscreen feature are also well-received, while some find the design appealing. However, some customers have expressed concerns about the lack of USB ports, weight, and connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 585 reviews
  • Rated 4 out of 5 stars

    Mary Jo Mckay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The time on my laptop is incorrect. Other than that all is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nancy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and the sales person was awesome! Answered all our questions and offered help

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Awesome but problems.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the computer overall with the exception that the keyboard doesn't have the number pad. I bought a bluetooth keypad separately. Unfortunately the computer restarts automatically many times a day and i get a blue screen error. I'm bringing to the geek squad as it is only 4 months old. I'm sure they can work it out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Very knowledgeable and friendly. Answered all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great staff

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone is very helpful and we never have to look around for help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. My daughter bought this for college.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so fare so good i like the computer and the only down side is that the key board is a little small . I have big hands

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new TV!!! I am glad to The picture is fanrastic! it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop First Impression

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was fast. Laptop looks and felt great on first usage. Everything inside for an open box item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop.Very easy set up and no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is average based on its performance. But it is okay.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don’t do it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had WiFi connectivity issues, frequent problems streaming videos where the page will crash, and I can’t control the brightness of the screen (appears darker than desired)

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    AABB

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Nice laptop . If we do compare with another companies laptop it's expensive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    *

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish had back lit keyboard... but it's great for what i do.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It was pretty good until it died

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was pretty good, but for some reason it stopped charging. I don't know if it's the computer or the cord, but it's an hour and a half to a Best Buy store, so I guess I'll have to buy a replacement cord and see if that works.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nice but failed fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful laptop everything was perfect and then it just stopped turning on. It hasn’t been a year yet :(

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    My new HP computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life is not good at all. Not staying long enough

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Jaswanth

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product did not meet the standards .. after couple of months it started me giving problems

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sound is so muffled- speaker is on the bottom.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked this laptop for the most part- except when it came to trying to listen to a video or show on it. The main speaker is on the bottom and the sound is so muffled. The volume is low even when on max level. I could barely hear the audio when the laptop was a foot away from my face, it was really unacceptable. I will be returning it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Microsoft Defender failed at defending

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would be 5 star if I didn’t spend 1.5 hours with Geek squad day 2 using this new HP. Spam came thru the Microsoft defender. Will see if that was fluke or not as time goes on.

    I would recommend this to a friend