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Customer Ratings & Reviews

Your price for this item is $617.99
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The comparable value price is $949.99

Customer reviews

Rating 4.7 out of 5 stars with 572 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the Envy 2-in-1 16" laptop, particularly its overall performance and processor speed. Many appreciate the screen size and find the laptop easy to use. The battery life and touchscreen feature are also well-received, while some find the design appealing. However, some customers have expressed concerns about the lack of USB ports, weight, and connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-572 of 572 reviews
  • Rated 1 out of 5 stars

    Badly made

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It bad made my little grandson just dropped it and they won’t fix it because I didn’t buy extra #Warranty and saying it’s 936 to fix and I only paid 650 for it so I’m out my money ya ya

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lemon!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing but problems since I bought it! I will be returning next Saturday to purchase something different! Was able to use it once since I bought it on July4th.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Open box a big mistake

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy any open box excellent. It is terrible scratches. I didn’t try the laptop out cos I knew I was keeping it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dead pixel.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I could give 0 stars. Bought two different units and both had dead pixels. Had to finally buy a dell and happy with it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device is beautifully packaged, showcasing an elegant design that immediately catches the eye. It operates seamlessly, offering remarkable ease of use that makes it preferred for everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Value for the money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Value for the money I got it for $499 and i think this is a decent laptop. I may not work for video editing but works fine for basic things.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Grad gift

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for my daughter for her high school graduation present. She loves it. It was a major upgrade from the one I got her in middle school. I liked this one because of its speed and size. HP makes a great laptop and I feel confident she will get many years out of this computer and be vital in her college career.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Veey Pleased

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Lots of extras. Love the flexibility of being able to see the screen only by folding it in half. Great features very pleased with the product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has been a great purchase. Exceeds expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New HP laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally happy with my new laptop. Wasn’t sure I was going to be able to adapt from old desk top but the transition was relatively seamless for an older person like me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my granddaughter. She is delighted and is already using it for school assignments, etc.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pastor enjoys his new laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item worked out very well for our Pastor and his needs

    I would recommend this to a friend