Customer Ratings & Reviews
- Model:
- 16-ac0013dx/9S1R5UA#ABA
- |
- SKU:
- 6571081
Customer reviews
Rating 4.7 out of 5 stars with 585 reviews
(585 customer reviews)Rating by feature
- Battery Life4.7
Rating 4.7 out of 5 stars
- Speed4.7
Rating 4.7 out of 5 stars
- Display4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers have good things to say about the Envy 2-in-1 16" laptop, particularly its overall performance and processor speed. Many appreciate the screen size and find the laptop easy to use. The battery life and touchscreen feature are also well-received, while some find the design appealing. However, some customers have expressed concerns about the lack of USB ports, weight, and connectivity issues.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Pass on this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not many nice things to say about this product. Too many options too soon in its production.
No, I would not recommend this to a friendRated 2 out of 5 stars
Bad Charger
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Charger stop working right at one year. Can’t say I would recommend.
No, I would not recommend this to a friendRated 3 out of 5 stars
Good laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop is good at the price but the screen refresh rate is only 60hz not 120hz
I would recommend this to a friendRated 1 out of 5 stars
CMOS error
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.CMOS error/refuses to boot at 11 months and 23 days. Spent no less than 10 hours with HP support and still no resolution. This is a good choice if you only need a laptop for a few months. Otherwise, check out a different brand.
No, I would not recommend this to a friendRated 3 out of 5 stars
So far, so good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good. The only thing I don't love is the touch screen. But that's a personal preference.
I would recommend this to a friendRated 3 out of 5 stars
It Works
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it for a descent price....Pen/Stylus not compatible....HP tech support sucks.
I would recommend this to a friendRated 1 out of 5 stars
AWFUL, DO NOT BUY FROM BEST BUY PLEASE
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible service, Contacted them multiple times about them messing up the delivery and they are still not accepting it! There is proof in the delivery picture that they sent it to the wrong address and yet I am still out of $600! Their service is awful and call centers are helpless. Never getting something delivered from here again.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not So Great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My laptop stopped working after two months. It had to be sent back to HP for up to 8 weeks - not a great experience...
No, I would not recommend this to a friendRated 1 out of 5 stars
No!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Less than a year after purchase the entire keyboard stopped working. Too expensive to even bother fixing. Complete waste of money!
No, I would not recommend this to a friendRated 1 out of 5 stars
Major performance issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has very poor performance, not sure if it is defective. It hangs on basic tasks being an Ultra 5 processor, definitely seems to be an issue. I updated all drivers but the issues persist. I am going to take it to service centre under warranty but did not expect that to happen for a new device
No, I would not recommend this to a friendRated 1 out of 5 stars
Hangs a lot
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible laptop. Two days in and it was already hanging. I was just too lazy to return it so I continued using it. I intend to sell it eventually or give it out to someone and buy a better laptop.
No, I would not recommend this to a friendRated 1 out of 5 stars
Badly made
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It bad made my little grandson just dropped it and they won’t fix it because I didn’t buy extra #Warranty and saying it’s 936 to fix and I only paid 650 for it so I’m out my money ya ya
No, I would not recommend this to a friendRated 1 out of 5 stars
Earl
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The computer doesn,t work. I got to come in so Geek to fix it. I had Team meeting the sound doesnt work
No, I would not recommend this to a friendRated 1 out of 5 stars
Lemon!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing but problems since I bought it! I will be returning next Saturday to purchase something different! Was able to use it once since I bought it on July4th.
No, I would not recommend this to a friendRated 1 out of 5 stars
Open box a big mistake
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy any open box excellent. It is terrible scratches. I didn’t try the laptop out cos I knew I was keeping it.
No, I would not recommend this to a friendRated 1 out of 5 stars
Dead pixel.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish I could give 0 stars. Bought two different units and both had dead pixels. Had to finally buy a dell and happy with it.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
My review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The device is beautifully packaged, showcasing an elegant design that immediately catches the eye. It operates seamlessly, offering remarkable ease of use that makes it preferred for everyone.
I would recommend this to a friend - Pros mentioned:Processor speed
Rated 5 out of 5 stars
Grad gift
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this computer for my daughter for her high school graduation present. She loves it. It was a major upgrade from the one I got her in middle school. I liked this one because of its speed and size. HP makes a great laptop and I feel confident she will get many years out of this computer and be vital in her college career.
I would recommend this to a friend Rated 5 out of 5 stars
Beautiful
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my laptop. I use it everyday at work and at school. Versatile keyboard and touch screen make it easy to use. Lightweight and user friendly!
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Value for the money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Value for the money I got it for $499 and i think this is a decent laptop. I may not work for video editing but works fine for basic things.
I would recommend this to a friend