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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 6899 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are impressed with the ENVY 5055 All-in-One Instant Ink Ready Printer's ease of use, print quality, and compact size. Many appreciate its wireless capabilities and the generally quiet operation during printing. Positive feedback also highlights the printer's straightforward setup process. While some users noted minor concerns about the paper tray, the overwhelmingly positive reviews praise the printer's value and reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 244 Showing 4,861-4,880 of 6,899 reviews
  • Pros mentioned:
    Print quality

    Rated 2 out of 5 stars

    Good experience didn't last

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased when Canon finally died after years of great service for documents and pics. Chose Envy because I have an HP laptop, it was cheap and would primarily used for documents with occasional scans, so ink costs would be minimal. Worked well at first, then updates failed, then HP changed the original operation to new downloaded program. Giving up now because it started printing alternate lines on document I had successfully printed before (suggesting the issue was not with the original saved document)

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      I’m sorry to hear that your printer has rendered prints with incomplete text, and that you've had software issues. It’s easy to see why that would be a frustrating combination, so I’ll offer some resources and information I hope will help.

      First, I recommend following the steps listed in this guide to improving print quality, including faded or streaked prints, color or black ink not printing properly, and blurred or fuzzy text:
      - support.hp.com/us-en/document/c05538986

      If the printing problem persists, and for help with the software issues, I recommend that you contact us directly at +1 800-474-6836 so we can help you assess the situation and guide you through any applicable troubleshooting. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:

      - Model number
      - Serial number
      - Your location
      - Case number (from any previous contact with HP support)

      I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link: support.hp.com/us-en/checkwarranty

      Keith
      HP Care
      hp.com/support HP

  • Rated 5 out of 5 stars

    Best printer ever!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my other printer gave out I knew I wanted something different. The HP Envy 5055 was it. Instead of changing 5 cartridges you only change 2. The color clarity is sharp and the size is perfect for a desk top.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's great & the ink is affordable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with the printer. My only complaint is that when the black ink is empty (I only use the black) it just tells you right then, that you are low and it won't print anything else, so I'd advise having a back up ink cartridge handy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great printer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer is great! I love that it has the scanning feature. It was a little hard to set up because it was saying my computer wasn’t compatible with it. It worked fine on my iPad and phone setting up. Overall I like it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Ink Thirsty printer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is great if you dont do a lot of printing. It burns through ink like crazy! Simple to use. Prints photocopies at a medium speed. For the money it is a decent printer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an HP printer that lasted me over 10 years. When it bit the dust and I needed a new one quick. After reviewing some makes and models. I chose this model because of price point and what it does.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    printer/ scanner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over the past you had to buy an all in one my problem is I don't fax anything, but you had to buy all 3 with this new HP Envy 5055 printer there's no fax , plus I joined the ink club and so far it uses less ink. great deal

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Good Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the printer but I should have gotten one with a feeder. It works perfectly and easy to set up for wirelessly use with an Apple computer, phone or IPad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gets the job done!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer works pretty well. I haven't had any problems with it yet, and I enjoy that it has double sided printing. The double sided printing is not the fastest, but I'm just appreciative for the feature.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Printer fine in wired mode.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer works fine when connected with a cable. I have some difficulty setting up the printer in the wireless mode. I went back to talk to the sales person for clarification of the instructions but haven't had a chance to tinker with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well with USB cable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a present for our granddaughter who is off to college. Unfortunately the wi-fi at the dorm has a weak signal so the printer would not work. When a separate USB cable was purchased everything came into place and now it's working very well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reliable but no USB port

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problem with Wi-Fi, prints every time! Easy to set up. Very disappointed though that it did not have a USB port! If I had realized that before purchasing I might have made another choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy and easy to setup !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your looking for a printer to work with today’s devices like your PC, IPAD and IPhone, this printer is great. I am 75 yrs old and had little to no problems getting this printer to work with the 3 devices listed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Stopped working

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this printer in JANUARY 2019. This records indicates July 2019 however that is incorrect as I was in another state in July 2019 so it is wrong. I used this printer in FL for 8 months, then left for WI and unplugged it. Upon our return last week it does not print. This printer worked in the beginning and for some unknown reason it stopped working. It connects to my WI-fi but will not print. I have spent hours on with Geek Squad and time in person with GS but no one can get it working. This is a 1 year product then you have to dispose of it and buy a new one. What a waste!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love this printer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is a great printer. So far, I've really enjoyed the double-sided feature. Also, it's more convenient to fill with paper. I'm looking forward to learning more about all this printer will do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bang for your buck

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great but HP print app lags when you try to select the printer and print. Had to reboot 2 times to get it to connect to the WiFi. Overall it works great for a small at home printer though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    printer functions well for my needs at home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hewlett Packard install instructions for wireless printing were a mess. Just do it manually - no problems to date.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Printer for Home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great printer to use at home. It has this feature in which it alerts you when the ink is going to run out. It automatically orders the ink cartridge for you ( provided you are enrolled into the instant ink program).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased while on vacation and needed to get my taxes done. It worked very well and I am well pleased. Since getting home, I have connected it to my wifi without a problem. I would recommend it to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% total satisfaction with HP Envy 5055 printer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you Best Buy, for the world class customer service, fast shipping, and real value. Totally 100% satisfied with my new HP Envy 5055 printer ! Works great in all aspects of all its features.

    I would recommend this to a friend
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