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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 6899 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are impressed with the ENVY 5055 All-in-One Instant Ink Ready Printer's ease of use, print quality, and compact size. Many appreciate its wireless capabilities and the generally quiet operation during printing. Positive feedback also highlights the printer's straightforward setup process. While some users noted minor concerns about the paper tray, the overwhelmingly positive reviews praise the printer's value and reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 277 Showing 5,521-5,540 of 6,899 reviews
  • Rated 3 out of 5 stars

    The printer is problematic and .......

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP is having a hard time making it right. There's an ERROR CODE that pops up in the Display window and while the computer seems to work, everytime I want to print I have to get rid of the ERROR CODE before I can use it. That's OK if you have lots of time but sometimes you don'.t I'm still dealing with HP on the 2nd printer that they sent me as a replacement...not sure where to go from here.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 2 out of 5 stars

    Ok printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While this printer does a good job printing and its good quality, the instant print feature is a bad BAD thing. Never could connect even after hours on the phone with tech support problem was never solved. Wifi will not work either. I have to have it hard wired to my computer. I suggest finding a better printer.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hello,

      I'm so sorry to hear that you're experiencing these troubles with the printer. I can imagine how inconvenient this has been, especially since you weren't able to remedy the issues with support. This is far from the reliable experience we intend on providing, so I'd like to help make this right.

      First, for any issues with wireless connectivity, I recommend running through this troubleshooter:
      hp.dezide.com/ts/start.jsp?guide=Printer_Does_Not_Maintain_Wireless_Connection.net

      I also recommend making use of your warranty with regards to the other complications you mentioned. HP printers generally come with a 1-year warranty from their date of purchase, so you can verify yours at this link: support.hp.com/checkwarranty

      If your printer is still under warranty, please contact support again to arrange for a replacement. If it isn't, I do want to assure you that we have other post-warranty options available to you. One you might consider is posting the details of this issue on our support forums. There's an active community of seasoned experts that would be more than happy to work with you to get your printer running as it should be. For access to this, you can visit the following link: hp.com/supportforum

      Chelsea
      HP Care
      hp.com/support HP

  • Rated 5 out of 5 stars

    Good size for home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not needed to use much since purchasing but seems like a good home printer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We only buy HP printers - they're the best!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a new printer and only choose HP. Great selection and great assistance, too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice printer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used it twice so far, and the set up was easy like “1,2,3. I haven’t had any problems with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer has every thing I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new printer and Best Buy had exactly what I was looking for. The price was great too

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not wirless printing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will not connect to the internet for wireless printing. Tried everything we can think of and had my bother try who is super techy and he can't figure it out either

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty good printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer has worked great. The scanner has came in handy. Great quality for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer does everything I need it to do. Very cost effective when it comes to ink usage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Highly recommended

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great all in printer. Highly suggest to sign up for the ink program from hp.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and easy to easy to use, lots of great features

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old printer was using too much ink and quality degrading. Needed new printer and this one fit the bill

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer and easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was super easy to setup and the app is really easy to use. Would recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice print

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay printer. You need to download the smart scan app on your phone or printer to be able to scan easily.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice for simple projects

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice printer for daily use, a little difficulty setting up wifi but once it was figured out all went well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Printer. I use it for an updated printer as it has advanced software for new laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little slow but a great choice for someone who does some lite printing here and there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer/copier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer, if you don't print a lot of pages per month, and love getting the ink for free.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    product as advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use the printer to only print small documents nothing real important, but it does what I need if for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great value for the money. Great printer for those that need to print a few copies

    I would recommend this to a friend
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