Customer Ratings & Reviews
- Model:
- M2U85A#B1H
- SKU:
- 6191401
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are impressed with the ENVY 5055 All-in-One Instant Ink Ready Printer's ease of use, print quality, and compact size. Many appreciate its wireless capabilities and the generally quiet operation during printing. Positive feedback also highlights the printer's straightforward setup process. While some users noted minor concerns about the paper tray, the overwhelmingly positive reviews praise the printer's value and reliability.
This summary was generated by AI based on customer reviews.
No start up cartridges received with printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I received this printer without start up cartridges. I purchased cartridges, but it won't allow me to start it up without the start up cartridges. I'd like to know how to purchase start up cartridges so I can use this printer
I would recommend this to a friendPrinter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer, works well for what I needed it to do.
I would recommend this to a friendIt's good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This printer does the basics. It print and copies.
I would recommend this to a friendhp printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My brother printer work faster. This dose the jobs
I would recommend this to a friendGood Basic Printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The printer does its job!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendWorked sometimes!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When it worked it was good. My HP computer would not recognize it. Finally it decided not to recognize the color HP cartridge,last straw!
No, I would not recommend this to a friendVery frustrating to connect to wifi
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The point of purchasing the product was he ease of wifi connectivity. This is always a hassle and I normally use the USB port. The HP app is frustrating to work. Needs to be a seamless process
No, I would not recommend this to a friendIt took a while to connect wirelessly.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great, but was very tough to connect wirelessly. It said everything was connected with the wi-fi, but the printer didn’t recognize its own model. I used the cable, but after a couple weeks, it finally paired up.
No, I would not recommend this to a friendHP Smart is actually not so smart
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Every time I need to print something I need to remove the printer and add it again. Otherwise my laptop can not communicate with the printer. There are things that are fundamentally wrong with the HP Smart app.
No, I would not recommend this to a friendPersonal printer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer could have been better if the scanner was not a problem downloading. I also had problems downloading the printer and called HP who wanted to charge me $299 which was 3x the cost of the printer!!!
I would recommend this to a friendAnnoying.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s annoying because it doesn’t connect to the WiFi easily, and you end up having to manually connect to a computer and then it prints slowly. But the things it actually prints are great.
No, I would not recommend this to a friendProbably good printer if you can connect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This printer probably works well. However if you have a mesh wifi system it will not connect. Unfortunately I had to return due to the connection issue.
No, I would not recommend this to a friend- Pros mentioned:Price
best used with PC's
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.a word of warning. this printer is not compatible with MAC. it does not print color with Mac! I had to return it. I would recommend it to my friends who have pc's. good price.
I would recommend this to a friendBrand response from HP Team
Posted .Hey there,
I'm so sorry to hear that you had to return the printer after encountering these issues with printing in color. This is not at all the reliable experience we intended on providing, I can fully understand how disappointing this must be.
I do want to clarify that the printer is compatible with the following Mac OS versions: Yosemite, El Capitan, and Sierra. With that said, I sincerely apologize that the printer wasn't yielding prints in color as it should have been.
Despite these complications, I do hope that in the future you'll allow us another opportunity to stand by the quality that we pride ourselves on. We'd love a chance to make things right.
Chelsea
HP Care
hp.com/support
Horrible printer that HP would never replace
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I see that many others have reviewed and really liked this printer. I am not one of those people. We purchased this printer because of all these great reviews and we were looking for something affordable and reliable. We enrolled in Instant Ink because that sounded great, too. But the printer was never able to register in Instant Ink. I was signed up and HP could see the printer that was registered with it, but the printer never accepted Instant Ink and stopped working after a few pages. I spent literally hours on the phone with HP; at one point, they took remote control of my computer and printer and couldn't do anything. But they refused to send me a new computer. Eventually, we purchased the regular ink. And still, the printing was smeared at times and at random times it would just stop working. Clearly, we got a lemon. But also, HP kept trying to give me a workaround. I appreciate all the work their customer service did to try to fix the machine, but the problem WAS the machine and they wouldn't do anything about that. I'm not a tech dummy; I know my way around hardware. This is clearly a printer that doesn't work and, judging from the other reviews, it's just my bad luck. But HP sucks for not replacing it and I can only review the hardware I have in front of me, which at this time is basically a $100 paperweight.
No, I would not recommend this to a friendBlack cartridge resists cleaning
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm using the original cartridge supplied with the printer. After running Level 2 cleaning routines three times, I still get an almost blank or page after sending an all-black line drawing to the printer.
No, I would not recommend this to a friend- Pros mentioned:Print quality
It prints but not reliably
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The prints are fine and good quality, but I find myself unplugging and plugging it back in every time I want to print, because my computer won’t connect otherwise.
No, I would not recommend this to a friend Slow printing.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The printer works well with WiFi, but is slow and the scanner is not very user friendly to set up. Also produces out of line scans if not positioned in a certain way, depending on your documents orientation.
No, I would not recommend this to a friendAn OK printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good printer when it works. Most of the time it doesn't connect with the router, so I have to turn off the printer and the router, and fingers crossed, it will reconnect next time. Not Reliable! I would not buy it again.
No, I would not recommend this to a friendNever buy HP printer again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had an HP photo smart printer and loved it then out of the blue it kept saying "your printer is off line" I have Total Tech Support so I contacted a Geek and he said it was some kind of card that went bad in my printer and I needed a new one (photo smart one was only a year old) SO I bought this new one and now its doing the same thing!!! I have had a Geek remotely fix this issue 4 yes 4 times now and now with the virus I cant get through the live chat, I've spent several hours on hold then a message pops up saying try later. My friend told me that she heard it was an HP issue that several people she knows are dealing with. I cant work from home without a printer....I am so frustrated with this.
No, I would not recommend this to a friendShould have asked more questions
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product took a while to sync with my Internet. Warnings are frequent when I try to transmit from my cell phone to print on this printer. I am not sure when I will run out of ink at an inopportune time.
No, I would not recommend this to a friend