Customer Ratings & Reviews

I bought this as a cheap printer to have around to be able to print tickets etc. for friends for events and personal use. For $50 back then, I thought it was an excellent buy.... But man was I wrong! It got a paper jam one day... and no matter how many times I fixed it, it kept jamming up, and not printing, crinkling up the paper etc.... This was 3 months already, and didn't bother with the warranty for this cheap junk... If it's cheap or on sale... There's always a reason I suppose. It doesn't always mean its defective or junk, there can be many reasons for the price decrease, but I genuinely believe this was because it was junk.. So heed my warning or suffer from future paper jams! AND for those who may think, oh... I'll barely use it, It'll be ok.... NO. I barely used it too! Maybe once every week or two I used it.... and the third month of VERY light use.... Jammed for life. Threw it out in the trash after going Office Space on it.... I literally smashed it up because....well..because junk like this deserves it.

In the age of plug and play and user simplicity, this does not meet that standard. Yes, it works. Most of the time. The network use seems to be sporadic.

Everything worked great in the beginning, then there was false paper jams and now I can’t get it to work in the correct paper setting

Bought this for my husband to use for his home office. It was easy to set up. But when he started printing he realized that it doesn’t print certain letters. It doesn’t print N, P, b, p. With his work, it’s not a big deal, but we can’t really use it for anything other than scanning and photocopying.

Good budget home printer for papers and documents, but not so good when it comes to photo printing, the inks take forever to dry and the quality of the photo is lacking.

Printer lacks heft, seems delicate. Envelope feeder tray is awkward and takes too much time when doing a dozen letters - the paper has to be removed, the sizer re-sized for the envelope, insert the envelope, then start all over again with the next letter. Have 2 other similarly priced printers which seem more substantial and are easier to use.

This piece of junk takes about 30 minutes to set up then, it takes about 30 minutes on your computer. After all that, they try to sell you into a ink plan. Once you been to skip that step, it still won't print. Despite my many attempts and then looking everything up wirelessly, still nothing printing. It would sit in my queue, but nothing would happen. I've set many printers up since I 1992. I've done this well, for many years with few issues. This piece of garbage refused to work. We returned it the next day after failing to meet it's actual purpose.

I purchased the printer and tried to install it myself. There were zero instructions on connecting the printer cable to the PC. I had Geek Squad come out to connect the printer. I had to wait a while before the technician was available which was frustrating. Once he came out he installed the cable properly and tested the printer and gave me useful instructions. I had it in the right port but did not plug it in correctly. (See comment about instructions)

It was challenging to set up. I still have moments where it doesn't work. Can't figure out how to adjust the print sizing. Was not an easy setup

This worked OK at first now no matter what I do, brand new black cartridge only prints clear once or twice. Its either the cartidges or the printer, and its really annoying. Looks green after that. Also very slow and wastes a ton of ink by trying to print the alignment sheet every time, just stop wasting ink. Will print the same thing 5 times if you are not careful, get what you pay for. And the ink does not last long.

After lots of troubleshooting with no improvement I’m going to have to replace. 9 months of great service and now will not print black.

Not what I hoped for. Dont think I will ever buy HP again after many years buying them. Keep having to call them for support.

This printer was very easy to install along with WiFi connection. Ink guzzling unit. After a few months of having it, I hated it.

The printer is great, but the touch screen is not good at all. I’ve had to cut the printer on and off to touch the screen. That’s upsetting.

Don't care that much for it. Too many problems with paper tray. Liked the Officejet Pro much better!

Literally crashes all the time. It says error code and won’t print and goes offline and starts blink between white and blue screen. Good thing I bought the warranty twice. I will be returning it again this weekend to buy a bigger more expensive printer. I’ll jsut pay the difference. Pay $20-30 more for a better one. This is not worth it and doesn’t even have HP print. Sometimes touch screen won’t even work!

purchased this printer. Cant say much about it since I decided to return before using to get more advance model. It was a very light machine.

The test page printed fine but later that day I got an off-line error message. Over the next couple days I got an error message twice saying the printer was out of paper when it wasn’t. Product was returned.

Experienced an issue where it wouldn’t detect printer and would read offline. Something that happens time to time even after restarting PRinter.

Reviewed printers and this sounded like a great deal. Took it back when I learned how much the ink cartridges cost, even the re-manufactured cartridges.