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Customer Ratings & Reviews

Your price for this item is $129.99

Customer reviews

Rating 4.5 out of 5 stars with 6899 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are impressed with the ENVY 5055 All-in-One Instant Ink Ready Printer's ease of use, print quality, and compact size. Many appreciate its wireless capabilities and the generally quiet operation during printing. Positive feedback also highlights the printer's straightforward setup process. While some users noted minor concerns about the paper tray, the overwhelmingly positive reviews praise the printer's value and reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 329 Showing 6,561-6,580 of 6,899 reviews
  • Rated 3 out of 5 stars

    Good for what it is

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple set up, works well for a $50 printer. Would buy another one if I needed it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    returned it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i could not connect this to my pc it wasn't the printer it was my pc

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Printer just okay

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an okay printer but I have had better for less money.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Bad printer.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer only lasted two years then it stopped working.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 1 out of 5 stars

    Mr.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hasn't worked correctly from day one. It comes on in the middle of the night and has to be unplugged to shut it off. Very good print when using.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 2 out of 5 stars

    Good printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for printing not great for scanning anything

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    satisfied

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had problem at first. needed help. received it and now its good

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps printing the PRINTER ALIGNMENT PAGE AND NOTHING AFTER THAT. Can't locate any instructions on how to eliminate this from happening. Anyone reading this that can help solve this problem please comment.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hey there,

      I’m so sorry you've been unable to get the printer to stop printing these alignment pages! This is very disappointing to hear, especially since we always strive to provide reliable printing. With that said, I'd really like to make sure that we resolve this for you.

      As I don't have quite enough information to troubleshoot this issue, what I’d recommend is contacting us for support. We’d be more than happy to help, so you can give us a call at +1 800-474-6836 between the hours of 8 am - 9 pm ET. To expedite the process, you can gather these beforehand:
      - Model number
      - Serial number
      - Your location
      - Your case number (from prior contact with support)

      We hope to speak with you soon so we can make this right!

      Chelsea
      HP Care
      hp.com/support HP

  • Rated 3 out of 5 stars

    Serves its purpose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need a printer to use in case of emergency. This one is wireless and does the job.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works really well but sometimes the ink is hard to find

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    average

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing special. Got it for low price so it does not hav eto be great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cheapest quality printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only difficult thing about it is, it’s difficult to connect it to the wifi

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its ok

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ink runs out kind of fast ,other then that works fine

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as simple as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as simple to set up and use as expected. Quality not as sharp as expected

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Did not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not set this up until 2 months after purchase. No help from Best Buy. Would not connect to my laptop or phone. HP fixed once & it stopped connecting again. Finally found out that I had to "choose" the printer in the print window. Many phone calls, one of which turned very odd & scared me, I can finally print.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hey there,

      I'm so sorry that the setup process was less than seamless. It's also upsetting that you had such an odd experience with support. This is both unacceptable and, I can assure you, far from the experience that we intended on providing.

      Despite these initial complications, it's great to hear that you're able to print now.

      If you have any other questions or concerns, I hope you'll consider reaching out to us for support. You can contact our genuine support avenues via this link: support.hp.com/us-en/contact/printers

      Chelsea
      HP Care
      hp.com/support HP

  • Rated 1 out of 5 stars

    Bad product for me

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sadly say that I was a loyal user for HP printers for so many years but this printer was used only for a very short time (less than 5 ink refills), I don't think we used this device to print more than 200 sheets and now we are getting error with paper jam, the saddest part of this issue is that we could never reach HP personal support to get help, we only get a virtual chatbot which was useless, we did all steps recommended by this chatbot several times and could not fix issue. Now I am considering change to another printer brand.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Compact printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it once to print next time I used it there was a paper jam but after I took out the jam. An error message about the paper jam would not go away and is unable to neither print, copy or anything. I had to bring it back and exchange. It is a hassle to return. Then I had to pay another warranty from Bestbuy.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hey Melanio,

      I'm very sorry about these paper jam errors that didn't seem to clear! I fully understand this being a bit of a hassle, especially since it affected your ability to print consistently. We always strive to provide a much more reliable overall experience, so I do regret that we fell short.

      Despite these complications, I do hope that in the future you'll allow us another opportunity to stand by the quality that we pride ourselves on. We'd love a chance to make things right with the experience we intended on providing from the start.

      Take care,

      Chelsea
      HP Care
      hp.com/support HP

  • Rated 3 out of 5 stars

    Slow printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prints slow from online pages and did not install as easy as it says it will

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Printer works great Software does not

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's so difficult to remotely print. I should have stuck with Epson

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an okay printer for the money we paid. Loses WIFI easily.

    No, I would not recommend this to a friend