Customer Ratings & Reviews
- Model:
- M2U85A#B1H
- SKU:
- 6191401
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are impressed with the ENVY 5055 All-in-One Instant Ink Ready Printer's ease of use, print quality, and compact size. Many appreciate its wireless capabilities and the generally quiet operation during printing. Positive feedback also highlights the printer's straightforward setup process. While some users noted minor concerns about the paper tray, the overwhelmingly positive reviews praise the printer's value and reliability.
This summary was generated by AI based on customer reviews.
Aweful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Uses to much ink. Wouldn't recommend this to anyone
No, I would not recommend this to a friendIt does the basics
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All my mom needed and it was a good price . It works
I would recommend this to a friendWorks OK so far.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Might be operator error;, but this printer seems very slow.
No, I would not recommend this to a friendSlow printer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had HP for years but I needed a smaller printer for minimal printing. I don't print more than 10 pages per week. This printer is not worth the money even at a deal. It falls off the internet on it's own. I took the easy replenish ink but yet to get this set up as the printer is always claimed by someone else but I am the one owning the printer. It is a waste of time. Invest a few dollars more or look for a holiday sale and buy a better brand. I did add a 2 year plan so this junk is going back to the store as soon as stores are back to normal!
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Sandy.
I'm sorry to hear that your printer is yielding prints slowly and not maintaining a reliable wireless connection. I can easily understand this would be quite a frustrating combination, so, if you still have the printer, let’s see if I can provide you with a few helpful suggestions to help remedy this.
First, I recommend that you follow the steps in these documents that cover improving print speed:
- Windows: support.hp.com/us-en/document/bud03409
- Mac OS: support.hp.com/us-en/document/c01928898
I also suggest you visit a page on our support site that has diagnostic tools for various problems, including wireless connectivity and printer-offline issues. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
If either problem persists, I hope you’ll contact us directly at +1 800-474-6836 so we can guide you through the proper troubleshooting. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link: support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
The printer stop working after 10 months.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The printer start to double space and print lightly so I figured it needed ink. The ink was fine so I completed the self clean and realigned the print heads. Still not working. I updated the drivers and reloaded the software. Still not printing clearly.
I would recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear your printer has stopped working like it should. I can understand how light printing and odd spacing would be frustrating, especially after you did so much troubleshooting. With that in mind, I’ll suggest some resources and information that might help.
I know you’ve taken some remedial measures already, but I recommend you look at this troubleshooting guide to resolving print-quality issues, as it includes actions you might not have tried:
- support.hp.com/us-en/document/c05538986
If you’ve exhausted your options and the problem persists, I recommend that you contact us directly at +1 800-474-6836 so we can help you assess the situation. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link: support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
Had to return
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decided not to keep computer. Would not work with old XP macined
I would recommend this to a friendCool
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t used it yet cause I can’t get it to connect to router
I would recommend this to a friendprint quality is good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.difficulty in set up. support from hp 2 times before fixed
I would recommend this to a friendHP Envy 5055 Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works reasonably well for all my printing needs.
I would recommend this to a friendworking okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Suits my purpose to print copy and scan. Did not need fax
I would recommend this to a friendStill tbd
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son had a rough time getting this printer setup.
No, I would not recommend this to a friendgreat printer for a person
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the best printer have. It prints photos and emails.
I would recommend this to a friendTrash. Takes you an hour to print just one page.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Connection is unreliable, sometimes undetected by PC. Always try and error every time you print and you have to do all the tricks you know just to produce a copy. The last time I did I have to transfer the file from my laprop to the cellphone and wirelessly connect to this printer to be able to print. Really very taxing and time-consuming. HP should just produce laptops and stop making printers they're not good at. It would make this world a better place.
No, I would not recommend this to a friendFrustrating
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Still have not been able to connect to my computer.
No, I would not recommend this to a friendSecond bad printer from HP
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.HPs reviews don’t seem real. We’ve owned three HP items and they’re all horrible. I was replacing my annoying Envy 4500 with this printer only to find out that the reviews aren’t true and it has the same print quality issues. It can’t be aligned and the black cartridge is causing streaking, which is typical of HP ink cartridges. I constantly have to restart my computer because there’s something wrong with the Wi-Fi hardware. This will be my last HP product. I should’ve listened to my gut, not all of the strangely positive reviews. :-/
No, I would not recommend this to a friendGood as a copier
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far can’t get it to interface with our devices.
No, I would not recommend this to a friendHP-Envy has problems sales person was not so helpf
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First the HP printer "smart printer" isn;t too smart. Can not even figure out how to turn printer "online" mode. It won't print saying printer "offline" second, the sales person knew a little more thn I did about this printer and that isn't much!
No, I would not recommend this to a friendGreat for a couple months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We don't use our printer often. But now that the school year has started, it became time to change the cartridges. Since then, sometimes it prints blank pages (Even when making a copy). Sometimes it prints striped pages. Sometimes it say the ink is too low in brand new cartridges. The most recent problem is that it tells me my cartridges, from Best Buy are counterfeit. My kid's grades are suffering because of it. We have thrown away all the packaging and paperwork, so I doubt we can return it at this point. What a frustrating waste of money!
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there,
I'm very sorry that the printer has been performing so inconsistently. This is very disappointing to hear, especially since we always strive to provide the most reliable printing experience possible. To that end, I want to assure you that we'll do everything we can to make this right.
As I don't have enough information to identify the underlying issue, what I’d recommend is contacting us for support. We’d be more than happy to help, so you can give us a call at +1 800-474-6836 between the hours of 8 am - 9 pm ET. To expedite the process, you can gather these beforehand:
- Model number
- Serial number
- Your location
- Your case number (from prior contact with support)
I hope you’ll allow us an opportunity to make amends and again, my sincerest apologies.
Chelsea
HP Care
hp.com/support
Not so good printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This printer has difficulty picking up a wi-fi signal
No, I would not recommend this to a friendAlways jams
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is always jamming no matter what I put into it. It’s more inconvenient than convenient... there was also a big hole in the box as if someone dropped it so maybe that’s why....?? Not sure but Im super disappointed..:(
No, I would not recommend this to a friend