Customer Ratings & Reviews
- Model:
- M2U85A#B1H
- SKU:
- 6191401
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are impressed with the ENVY 5055 All-in-One Instant Ink Ready Printer's ease of use, print quality, and compact size. Many appreciate its wireless capabilities and the generally quiet operation during printing. Positive feedback also highlights the printer's straightforward setup process. While some users noted minor concerns about the paper tray, the overwhelmingly positive reviews praise the printer's value and reliability.
This summary was generated by AI based on customer reviews.
I can't get it to print whenever I want to.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am having a hard time to get this printer to work when I need to print. My granddaughter came over and she tried and could not get it to work. It is so frustrating. I wanted to buy anther type and sorry I did not. This wireless is for the birds!
No, I would not recommend this to a friendPrinter
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish I could rate printer better but screen is hard to maneuver for settings and print quality not that good
No, I would not recommend this to a friendNever buy another HP printer!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The print cartridges that came with printer were incompatible with the printer. Was assurred by salesperson that no internet connection would be required to set the printer up. Wrong!! Had to drive over 50 miles to connect to internet to download software, and the printer never could scan to my USB connected computer. I am finished with HP and Best Buy!
No, I would not recommend this to a friendSlow and hungry
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I must have got a lemon, because mine is extremely slow, noisy and eats cartridges like a starving hobo
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi Keeko,
I'm sorry to hear that the printer's performance has been less than consistent with regards to print speed and ink consumption. This is far from the reliable experience that we intended to deliver, so I can imagine how disappointing this has been. To that end, I'd love to see what I can do to help make some improvements to your printing.
First, the following document will help guide you through troubleshooting any issues with slow printing:
- Windows: support.hp.com/document/bud03409
- Mac: support.hp.com/document/c01928898
I'd also like to clarify something about the noisiness. While your printer is powered up, it makes sure that the nozzles are regularly cleared, which can be noisy, especially if the printer is on a hard surface. One thing you try to stifle this a bit is placing the printer on a padded surface to muffle the vibrations.
Then, I have a few suggestions for lowering overall ink consumption. To start, I recommend using the printer's draft mode, as this can often improve ink usage. Following that, you could also set the printer to print black and white only. If you still find you're using quite a bit, Instant Ink is another option to consider. Many customers like our available plans, as they're based on how many pages you print monthly. If your printer usage is minimal, Instant Ink also offers a subscription plan that allows you to print 15 pages a month for free. For more details, you can visit this link: HPinstantink.com
I hope this was helpful and again, my apologies for the less than seamless experience.
Chelsea
HP Care
hp.com/support
- Pros mentioned:Ease of use
Printer sure turns out great items.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I find this is easy to load and operate. Highly recommend it.
I would recommend this to a friend Overall good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Is not good not bad. the ink run out very quick and try to order ink it’s most expensive
I would recommend this to a friendENVY 5055 Printer
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Prints very slowly, and goes through color cartridges very quickly.
No, I would not recommend this to a friendCharged for an item listed as a bundle package
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed with two things. 1) I made a purchase listed as a bundle package, that include an Amazon Echo...have no need for it, but thought, what the hell. 2) Got charged for Echo Dot 3)Hate having to waste time doing this online to resolve the issue.
No, I would not recommend this to a friendThe printer has been a disappointment.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will not purchase another printer like this. It is stuck in a mode where I can't scan documents. There is a ? That is illuminated and it won't let me do anything. I have downloaded the scanning app and it's still useless.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hey Terry,
I’m so sorry that the printer has been stuck in this mode where you're unable to scan. This is really disappointing to hear, especially since we always strive to provide the most reliable printing experience possible. To that end, I want to assure you that we'll do everything we can to make this right.
As I don't have enough information to identify this issue, what I’d recommend is contacting us for support. We’d be more than happy to help in this way, so you can give us a call at +1 800-474-6836 between the hours of 8 am - 9 pm ET. To expedite the process, you can gather these beforehand:
- Model number
- Serial number
- Your location
- Your case number (from prior contact with support)
We hope to speak with you soon and again, my sincere apologies.
Chelsea
HP Care
hp.com/support
printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Went to website to set up printer but could not find this model listed, still not set up on my network
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there,
I'm sorry to hear that you weren't able to find what you were looking for on the website you mentioned. We always aim to provide a simple experience with our printers from the point of setup forward, so I regret that wasn't the case this time. With that said, let's see how I can help.
What you'll want to do is download this printer's full feature software from the following link, as it'll provide you with some guidance through the setup process: 123.hp.com/us/en/devices/envy5055
If at any point you're having some difficulties setting up the printer, please don't hesitate to reach out for support. We'd be more than happy to help you. You can get in touch via your preferred method at this link: hp.com/contactHP
Chelsea
HP Care
hp.com/support
Less than a year
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted less than 1 year. No longer prints correctly. Prints partial lines. Cuts off the tops and bottom of every row. No point in extra features if the product does not work to print!
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hey there,
I am so sorry about these issues you've encountered with cutoff and partially lined prints. I fully understand how unconducive this is to reliable printing and I regret that we didn’t deliver a more quality experience. That said, I'd really like to get this resolved for you, so let's see how I can help.
With what you’ve described, it sounds like the issue at hand relates to poor print quality, so I suggest following the guidelines in this improvement guide: support.hp.com/us-en/document/c05538986
Should this fall short, please don't hesitate to reach out for support. We're always here to help so you can get in touch anytime via your preferred method at this link: hp.com/contactHP
Chelsea
HP Care
hp.com/support
Terrible.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Right out of the box the first test print had a paper jam. Every other page it jams up. That’s not even the worst part, towards the end of the print page it sputters and prints crooked or smudges the text. Completely dissatisfied and disappointed.
No, I would not recommend this to a friendHP-ENVY 5055 is a Disappointment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I made a bad purchase. This machine has limited capabilities and is not convenient to operate. It does not scan. It does not handle multiple copies. Poor choice on my part. I plan to dispose of it and replace early in 2019.
No, I would not recommend this to a friendPoor ink usage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This printer does not efficiently use ink. I love the WiFi but the usage of ink is a concern.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hey there,
I'm so sorry to hear you've been unhappy with the printer's ink consumption. We're certainly committed to providing an economical experience with our printers, so I can imagine how disappointing this is. With that said, let's see what I can do to help.
First, I do have a few suggestions to try for lowering ink consumption. To start, I recommend using the printer's draft mode, as this can often improve ink usage. Following that, you could also set the printer to print black and white only. If you find you're still using quite a bit, Instant Ink might just be worth a try. Many customers like our available plans, as they're based on how many pages you print monthly. If your printer usage is minimal, Instant Ink also offers a subscription plan that allows you to print 15 pages a month for free! For more details, you can visit this link: HPinstantink.com
If you have any other questions about this, please remember you can reach out to us for support anytime. We're always happy to help. You can contact us directly via your preferred method at this link: hp.com/contactHP
Chelsea
HP Care
hp.com/support
Poor quility
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It just quit so I had to buy another printer. The HP 5000 is not a good printer I just now saw that It is just over a year old. Bought a new one today 6/24/2021 at Best Buy the old one I bought in March of 2020.
No, I would not recommend this to a friendNot very well built
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Paper door does not stay closed. And not easily set to print from computer directly
No, I would not recommend this to a friendCheap printer
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap printer and I don't recommend. I only got this because of price point and I regret it. The wifi on this printer sucks and can't find my documents ready to be printed and frustrates me. I wish I paid little more for a better one.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer has not maintained a reliable wireless connection like it should. It’s easy to understand why the printer not finding the documents you need to print would be quite frustrating, so I’ll point you toward some resources and provide some information I hope will help.
First, I recommend you visit a page on our support site that has diagnostic tools for various tasks and issues, including wireless connectivity. There you’ll also find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
If you still have difficulty, I hope you’ll contact us directly at +1 800-474-6836 so we can guide you through the proper troubleshooting. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
- Pros mentioned:Print quality
great little printer for the price
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent printer for the price. It is not feature rich, but it doesn't need to be. Flatbed scanner and printer, what more do you need at this price level? Setup was very easy, turn it on and goto 123.hp.com and away you go. Took me maybe 10 minutes. HP really has figured out printer setup. This printer supports instant ink, which is a subscription service for ink based on how much you print per month. This printer supports their new FREE service. If you print 15 pages or less per month then you get ink for free, for life. This is great if you are a light printer. Otherwise price starts at 2.99 per month on up. While this does print photos, there is no dedicated photo paper tray, so you will be swapping paper around when you want to print photos. No big deal as this is not labeled as photo printer anyway. Scanner has a good resolution, albeit a bit slow. No document feeder, so if you want to do heavy scanning this is not the printer for you. The built in screen is quite bad. It is monochrome, possibly from an original game boy. While you don't need to do much on the built in screen in self, it looks quite bad when it is on. Especially when compared to higher end HP printers. Not a deal breaker, its just not pretty. Overall, this is a great little printer for the price and a light printer. Small footprint so it doesn't take much desk space. Prints quickly.
I would recommend this to a friend - Pros mentioned:Ease of use, Price
Good Little Office Assistant
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful copies and great resolution on the scans. Setup was super easy from my iPhone, I had no problems with the inital setup and adding the device to my WiFi network nor have I had any paper feeding or jam issues. If your printing needs are 100-400 pages a month or less this will be a great little printer for your home or office. This HP ENVY all-in-one printer works with letter, legal, 4 x 6 in., 5 x 7 in, 8 x 10 in., and No. 10 envelopes. Control your printer with a tap and swipe – 2.2-in. (5.58 cm) capacitive touchscreen hi-res monochrome LCD graphics. And at this price you would be hard pressed to find a better 3 in one!
I would recommend this to a friend Error message from start
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unable to tell if good printer as error message appeared soon as wirrless printer was set to go. Troubleshooting with HP could not resolve issue. Now I have a replacement refurbished printer and paid extra for added warranty. How is this fair?
No, I would not recommend this to a friend