Customer Ratings & Reviews
- Model:
- M2U85A#B1H
- SKU:
- 6191401
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are impressed with the ENVY 5055 All-in-One Instant Ink Ready Printer's ease of use, print quality, and compact size. Many appreciate its wireless capabilities and the generally quiet operation during printing. Positive feedback also highlights the printer's straightforward setup process. While some users noted minor concerns about the paper tray, the overwhelmingly positive reviews praise the printer's value and reliability.
This summary was generated by AI based on customer reviews.
The printer screen keeps saying ,,,Printing alignm
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible and I can't get help to get that Printing the alignment page off the screen on the printer. Therefore I can't make copies
No, I would not recommend this to a friendAverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Way overpriced. Ink doesnt last to long for printing out 20 sheets. DON'T BUY. WASTED MONEY. 1 star is generous.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi Pamelita,
I'm so sorry to hear you've been unhappy with the printer's ink consumption. We're certainly committed to providing an economical experience with our printers, so I can imagine how disappointing this has been. With that said, let's see what I can do to help.
First, I have a few suggestions for lowering overall ink consumption. To start, I recommend using the printer's draft mode, as this can often improve ink usage. Following that, you could also set the printer to print black and white only. If you still find you're using quite a bit, Instant Ink is another option to consider. Many customers like our available plans, as they're based on how many pages you print monthly. If your printer usage is minimal, Instant Ink also offers a subscription plan that allows you to print 15 pages a month for free! For more details, you can visit this link: HPinstantink.com
If you have any other questions about this, please remember you can reach out to us for support anytime. We're always happy to help. You can contact us directly via your preferred method at this link: hp.com/contactHP
Chelsea
HP Care
hp.com/support
Stopped Printing After 6 Months
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I guess you get what you pay for, but this printer stopped printing altogether after 6 months. Only prints blank pages now.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer stopped printing. It’s easy to understand why seeing nothing but blank pages would be a jarring surprise, especially after having the printer only six months. With that in mind, I’ll provide some resources and information that I hope will help.
I can’t tell from your review what’s causing this issue, so I recommend that you contact us directly at +1 800-474-6836 so we can guide you through the proper troubleshooting. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link: support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
Don't buy it!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The printer stopped working after less than two years with very light usage (I swear I printed less than 200 pages in total).
No, I would not recommend this to a friendNot great print quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the ink smudges and looks like the quality of an early 80s or 90s printer. I am returning it today
No, I would not recommend this to a friendterrible product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DONT BUY THIS HP PRINTER. it is the worst printer ever!!
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi Rick,
I'm sorry that you're unhappy with the printer! This is very disappointing to hear, as we always aim to deliver the most reliable experience possible.
If there's anything we can do to improve your experience with the printer, please don't hesitate to contact us for support. We're always here to help, so you can get in touch anytime via your preferred method: hp.com/contactHP
Chelsea
HP Care
hp.com/support
Not thrilled at all.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Printer keeps registering ERROR message on front screen interface and needs restarting to clear. Now I know why they were all 'on sale' lol.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hey Ryan,
I'm so sorry that your experience with the printer has been less than consistent! Reliability is something we always strive for, so it's disappointing that we didn't deliver this time. To that end, I really want to make this better for you, so let's see how I can help.
As I don't quite have enough information to identify these issues, I highly suggest reaching out to us directly for support. We'd be more than happy to work with you on finding a solution. You can get in touch via your preferred method at this link: hp.com/contactHP
Chelsea
HP Care
hp.com/support
Waste of money
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for primarily our granddaughter but it doesn't doesn't connect to the other devices easily. It's really been a waste of money.
No, I would not recommend this to a friendStay away
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Get a different printer. This is terrible and I forgot I bought the warranty. Threw it in trash. Would not link to computer, phone or anything.
No, I would not recommend this to a friendTerrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredibly slow to print ! Would only do half a page sometimes! Wouldnt recommend and will be returning.
No, I would not recommend this to a friendDon't buy
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Trash. Absolute trash. I will never buy another hp printing product. This is the least user friendly printer I have ever used.
No, I would not recommend this to a friendOnly if you're desperate
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate HP printers now. The firmware locks it to HP only ink. I'm going to trade this in for another printer that uses 3rd party ink.
No, I would not recommend this to a friendNo good for photos
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Print outs had lines from ink cartridge. Ink on glossy paper rubbed or scratched off.
No, I would not recommend this to a friendHard to set up
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a hard time setting it up to my wireless network. I am returning it.
No, I would not recommend this to a friendVery Poor Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is by far the worst printer I have ever purchased. Very slow response time.
No, I would not recommend this to a friendBad WiFi
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Prints and scans are OK. Constantly disconnects from WiFi. About once or twice a month you must re-enter WiFi settings.
No, I would not recommend this to a friendTRASH
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY. This thing is a waste of money. I set it up and had it working then the next time it would never hook up. Waste of money
No, I would not recommend this to a friendWorthless. Cannot input wi-fi password, since "#
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worthless right now, until I can take it to a Best Buy and have someone show me how to input a #.
No, I would not recommend this to a friendBad quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very cheap quality. Broke in the first week after use.
No, I would not recommend this to a friendStill not operating properly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Still not operating properly Having connectivity issue
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hey there,
I'm so sorry about these connectivity complications you've been experiencing. This is surely far from the reliable experience we intended on providing, so I want to make sure this gets resolved. Let's see how I can help.
First, I suggest taking the recommended steps in this 'Offline Printer' document:
- Windows: support.hp.com/us-en/document/c04249080
- Mac: support.hp.com/us-en/document/c04249334
As a supplement to that, this link will guide you through solutions for a wide range of other wireless issues: hp.dezide.com/ts/start.jsp?guide=Printer_Does_Not_Maintain_Wireless_Connection.net
If this falls short, please don't hesitate to reach out to us for support. We would be more than happy to work with you on resolving this. You can get in touch via your preferred method at this link: hp.com/contactHP
Chelsea
HP Care
hp.com/support