Customer Ratings & Reviews
- Model:
- M2U85A#B1H
- SKU:
- 6191401
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are impressed with the ENVY 5055 All-in-One Instant Ink Ready Printer's ease of use, print quality, and compact size. Many appreciate its wireless capabilities and the generally quiet operation during printing. Positive feedback also highlights the printer's straightforward setup process. While some users noted minor concerns about the paper tray, the overwhelmingly positive reviews praise the printer's value and reliability.
This summary was generated by AI based on customer reviews.
Subpar printer that doesn't even work
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Continually freezes throughout printing cycle and will only print half of a page. Terrible, terrible printer. Would not recommend.
No, I would not recommend this to a friendDisappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Envy synced to my phone and prints but won’t print from my hp laptop. Have tried multiple fixes and calls to HP helpline to no avail. Going back to canon
No, I would not recommend this to a friendWaist
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It worked once and is always offline. I’ve done everything but it doesn’t work
No, I would not recommend this to a friendit broke after less than a year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it broke and now i have to buy a new one: this is all such a racket
No, I would not recommend this to a friendSo slow
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is the slowest printer I have ever had. I absolutely regret buying this as print jobs are endless.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there,
I'm so sorry to hear that the printer is yielding prints so slowly. This is not at all the experience that we intend to provide to our customers, so I can imagine how disappointing this must be. We want to make sure that your printer is reliable for any urgent printing needs, so I would love to help fix this for you.
Regarding the slow printing, often just updating the firmware can help. The firmware download can be found at: support.hp.com/us-en/drivers/selfservice/model/14095768
If my suggestions don't seem to help, please don't hesitate to reach out to us for support anytime. We're always here to help. You can contact us directly via your preferred method at this link: hp.com/contactHP
Chelsea
HP Care
hp.com/support
The salesman didn't tell me everything
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Salesman didn't tell me I needed another plug-in cord thing. It was VERY annoying when the printer didn't work!
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there,
I'm sorry to hear that your initial experience with the printer wasn't as expected. Going forward, however, I hope that you enjoy it once setup with the necessary cable.
If you have any questions or concerns, please don't hesitate to reach out for support. We would be more than happy to help. You can get in touch via your preferred method at this link: hp.com/contactHP
Chelsea
HP Care
hp.com/support
Stopped working
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It stopped making copies. will not purchase again. Not good quality. Haven't had it a year
No, I would not recommend this to a friendBurns thru Ink
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy this printer unless you have a very good ink budget- inexpensive for a reason
No, I would not recommend this to a friendHp quality is not good
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The printer worked fine until one day past the year mark and then it stopped working.
No, I would not recommend this to a friendlook at something better
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this printer only lasted a year and month, error code has to be reset every time i wnat to use it
No, I would not recommend this to a friendTerrible printer.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this to Best Buy because I could not get it to accept my internet password. Hoping the Canon printer I ordered is better.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi Mary,
I'm so sorry to hear about these connectivity issues with your internet password you experienced with this printer. This is very disappointing to hear, especially since delivering reliability and accessibility is something we always strive for.
It's unfortunate that you had to return the printer, but I hope that the process for doing so was seamless. I do also hope that in the future you'll allow us an opportunity to make things right with the experience we meant to provide.
For any future needs you might have, you can contact our support team at +1 800-474-6836 between the hours of 8 am - 9 pm ET.
Marco
HP Care
hp.com/support
Inkeater
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality is not there, my old 5200 Cannon printer did a much better job printing,and was made much better.
No, I would not recommend this to a friendBlack will not print
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Initially it worked. Now the black will not print. I had tried trouble shoot to no avail. Very disappointing.
No, I would not recommend this to a friendPoor wireless Connectivity
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Shouldn't be this difficult to connect wirelessly. I've spent a couple hours trying and still can't
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hey there,
It's so disappointing to hear that your printer's wireless setup was less than seamless. I'm so sorry that you've had to spend so much time trying to get everything going. It certainly shouldn't take very long, so I can imagine how inconvenient this must've been. Despite these first impressions, I assure you that it's always our intention to provide a reliable printer experience.
If you haven't already taken a look at this, the following document outlines the entire wireless setup process in detail:
- Windows: support.hp.com/us-en/document/c05573084
- Mac: support.hp.com/us-en/document/c05573090
To that, the following link will help guide you through solutions to a wide range of wireless issues: hp.dezide.com/ts/start.jsp?guide=Printer_Does_Not_Maintain_Wireless_Connection.net
If the wireless difficulties persist, please remember that you can also always reach out to us for support. We'd be more than happy to work with you on ensuring your printer is up and running wirelessly. You can get in touch anytime via your preferred method at this link: hp.com/contactHP
Chelsea
HP Care
hp.com/support
Envy 5055
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crappy printer, lasted 14 months!!!!!!!!!!!!!!!!!!!!!
No, I would not recommend this to a friendBroke within 1 year
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It broke within 1 year of having the printer. Very disappointed. Such a waste of money.
No, I would not recommend this to a friendStopped working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Way more hassle than it should be and stopped working with less than a dozen uses.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I am so sorry to hear your printer stopped working. This must be terribly disappointing. We always strive to provide longevity and reliability with our printers, so I hope I can help remedy this for you.
From your review I can’t identify the root cause of why the printer stopped working, so I suggest that you reach out to us so we can work through any necessary troubleshooting with you. We’re always here to help, so you can get in touch via your preferred method at this link: hp.com/contactHP
On a related note, I'll mention that HP printers also have a one-year warranty from their purchase date, so if you find you need to use it, I hope you will. To verify the warranty, you can use the following link: support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
Do not buy HP Printers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bad customer service from HP not helpful and more of a hassle to use then what it’s worth.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hey Austin,
I'm really sorry to hear that you didn't receive the quality support that we always strive to provide. I can certainly imagine how disappointing this is, so I'd like to see how I can help.
As I don't quite have enough information about these hassles, I hope that you'll consider allowing us another chance to work with you. We'd really like to provide you with the seamless experience we intended on from the start, so don't hesitate to reach out to us. You can give us a call at +1 800-474-6836. To expedite the process, I recommend gathering this information beforehand:
- Model number
- Serial number
- Your location
- Your case number (from prior contact with support)
We look forward to making this right!
Chelsea
HP Care
hp.com/support
ZERO STARS
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quit printing correctly after 1 year. Would return if I could. :(
No, I would not recommend this to a friend- Pros mentioned:Print quality
Excellent All-In-One Photo Printer
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The HP Envy 5055 All-In-One Photo Printer is a solid multi-function injet printer. Setup is easy, and performance is good quality. Text is crisp and photos print cleanly and with good color reproduction. Upon unboxing, you remove tape from the sides, open the lid and take out the glass protector, open the printer and remove a cardboad insert, open the HP Smart app and then follow the directions to install the ink cartridges and finish setup. Print speed is 10ppm in black or 7ppm color. If you are so inclined, the 5055 also allows you the option of enrolling in HP's smart ink program. The 5055 has a monochrome touchscreen that responds decently to touch. It's not as fancy as the color touchscreen on HP's more expensive printers, but it worked perfectly for me right out of the box. And for that, it has earned my endorsement.
I would recommend this to a friend