Customer Ratings & Reviews
- Model:
- M2U85A#B1H
- SKU:
- 6191401
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are impressed with the ENVY 5055 All-in-One Instant Ink Ready Printer's ease of use, print quality, and compact size. Many appreciate its wireless capabilities and the generally quiet operation during printing. Positive feedback also highlights the printer's straightforward setup process. While some users noted minor concerns about the paper tray, the overwhelmingly positive reviews praise the printer's value and reliability.
This summary was generated by AI based on customer reviews.
Awful
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It stopped working after the second use. I would not purchase again.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Adra.
I'm so sorry to hear your printer stopped working. I can see how off-putting that would be, especially after so few uses. Because we aim for our customers to have reliable products, let’s see whether I can provide some useful information.
From your review, I can’t tell why your printer is not working, so I recommend that you reach out to us so we can work through any necessary troubleshooting with you. We’re always here to help, so you can get in touch via your preferred method at this link: hp.com/contactHP
I’ll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so I hope you’ll make use of it. You can verify the warranty using the following link: support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
This printer is horrible.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Prints when it wants to print and when it does.Its very slow.
No, I would not recommend this to a friendJunk
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn’t stay connected has caused many fights with my wife
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Jay.
I’m sorry to hear that your printer has failed to maintain a reliable wireless connection. It’s easy to understand why that would be aggravating, especially considering it’s led to domestic arguments, so I’ll offer some information and resources I hope will help.
First, I recommend you visit a page on our support site that has diagnostic tools for various problems, including wireless connectivity and printer-offline issues. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
If the problem persists, I hope you’ll get in touch with us directly for support at +1 800-474-6836 so we can help you assess the situation and guide you through any applicable troubleshooting. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Disapointed
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not last 6 months with just regular home use. Luckily I bought waranty on this item.
No, I would not recommend this to a friendDoes not work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have installed as per instructions and has never worked. Piece of junk.
No, I would not recommend this to a friendprinter
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great very reasonable price easy to use and hookup
I would recommend this to a friendGreat printer for beginners !!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this and got a good price for it. Thank you Refer to My relatives and friends and they all bought one
I would recommend this to a friendHP Envy 5000 series printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worse printer I have ever had only good thing HP has excellent customer service You get what you pay for
No, I would not recommend this to a friendStill can’t get it to work. Your associates can’t
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer won’t accept instructions. Does not accept WiFi password. Associate could not get it going either.
No, I would not recommend this to a friendDon't Buy!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sucks up ink like a sponge. After 2 years, it has stopped working!
No, I would not recommend this to a friendI hate it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t work good at all go with a office jet please
I would recommend this to a friendBrand response from HP Team
Posted .Hi, Sharay.
I’m sorry to hear that your printer is not working like it should. Your review is short, but your frustration is clear – and understandable – so I’ll offer some resources and information that I hope will help.
First, I recommend you visit a page on our support site that has diagnostic tools for various problems, including setup, connectivity and ink cartridge issues. There you’ll also find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
If you need further assistance, I recommend that you contact us directly at +1 800-474-6836 so we can guide you through the proper troubleshooting. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link: support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
Not good
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't download the software for the printer and I can't use it
No, I would not recommend this to a friendDoesn’t print
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer has worked for maybe 6 months, won’t print anything. Very disappointed
No, I would not recommend this to a friendConstant headache
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Constant issues with the printer since we bought it a year ago.
No, I would not recommend this to a friendnot happy with product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.would like to return product, cheaply made and loud when using it.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hey there,
I'm sorry to hear that you've not had the experience you expected to with the printer. Despite this, we always hold ourselves to a high standard of quality, so I hope you’ll allow us an opportunity to stand by that going forward. In the meantime, let's see how I can help.
First off, I'd like to clarify something about the noisiness. While your printer is powered up, it makes sure that the nozzles are regularly cleared, which can be noisy, especially if the printer is on a hard surface. I recommend placing the printer on a padded surface to muffle the vibrations that occur.
If there’s anything else we can assist with, please remember that you can always reach out to us for support. We're always here and would be more than happy to help you make the most of your experience with the printer. You can get in touch with us via your preferred method at this link: hp.com/contactHP
Chelsea
HP Care
hp.com/support
does not even compare prior printer. Other one fun
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.poor compared to prior printer. nothing compared to previous printer
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hey Roger,
It’s disappointing to hear that you've not had the experience you expected to with the printer. We always hold ourselves to a high standard of quality with our printers, so I do hope you’ll allow us an opportunity to stand by that.
If there’s anything specific we can assist with, please remember that you can always reach out to us for support. We're always here and would be more than happy to help you make the most of your experience with the printer. You can get in touch with us via your preferred method at this link: hp.com/contactHP
Chelsea
HP Care
hp.com/support
Not user friendly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not user friendly. Will not work wireless. Had to purchase a cable to print. No printer cable included.
No, I would not recommend this to a friendWorst printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too loud and too slow i only had it for a month but im getting ready to return it
No, I would not recommend this to a friendDifficult to set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The setup process using the HP app is unnecessarily tedious. I will not buy another HP printer
No, I would not recommend this to a friendNever works
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even when I finally get it to connect, it prints only half the page.
No, I would not recommend this to a friend