Customer Ratings & Reviews

Bought this new. Had a technical problem with it. It was impossible to get support from HP. Spent hours trying. I will not buy HP products again

The printer hasn't worked since the first day I set it up. It's cheaply constructed, all fragile components that are easily breakable. Spend more money and buy a better printer.

No stars....allready stopped printing took back to the store [ at 22 days] and was told nothing we can do ..all i wanted was an exchange

Had difficulty to install and took me a while to install

Bought this printer got home and it kept giving error on the ink Took it back to the store in less than an hour and I was told just get another one. Your store didn’t have another printer so I got a refund.

Did not work correctly. HP technical support said there were printer driver problems and to take it back for a different model.

QUITS IN THE MIDDLE OF PRINT FOR NO REASON NOT USER FRIENDLY

This is impossible to set up. We have set up many printers in the past but, for the life of me I can not get this set up.

Slow your rep did not know what she was telling me was not right

Very difficult to set up. Still don't have it set up. Can't get it to store e-mail add email addresses for scanning.

I have managed to get everything to work but scanning. It’s clearly cheaply made and uses a lot of black ink quickly.

It has Network connections problems, WiFi will disconnect from it making it difficult to print documents at convinced

the machine did work waste my time for 2 weeks The technique was good but the machine was not working g correctly

Went through ink in 1 day would not recommend this

Worst printer I’ve ever had. I wish I could return it. It’s totally unreliable.

Horrible usability for scanning. Cumbersome tech support was no help. Ultimately, just a poor product due to interface, despite looking nice.

Had a great experience purchasing a new wireless printer. Extremely helpful employee helped me select just the right one based on how I use it. Price was just as I had planned on spending.

When I got this printer, I was expecting a little more than what I got. Let's talk about the good. This printer sets up very easily with the downloaded app which walks you step by step through the process. I didn't have any issues there. When I printed an article with photos, the colors were very vibrant and mostly true to what I saw on my screen. This printer also does automatic double sided through the app so you don't have to manually turn the paper over to get that feature. It does it by itself which I really like. The issues, I had are that even if you are printing black and white, this printer is slower than others I've had in the past. The paper try looks like it holds more than it actually does, which was disappointing. The paper scanner on top doesn't hold as many sheets as I thought it would either and even with paper correctly loaded in it, I still could not get it to scan from there and I haven't been able to figure out why. Also, I'm not a fan of the paper catch arm. When printing large photos, the paper bends on this arm even when it's all the way out in the proper position. I definitely wouldn't use it for photos you need to keep flat. This won't work. But other than that this printer is great. It is very quiet.

The HP Envy 6555e was incredibly easy to set up, and that’s something I really appreciate. With the HP Smart app, I had it up and running in just a few minutes, and I didn’t need any technical know-how. It prints color documents really well, which is important for me since I often need vibrant, clear prints for personal projects. For the price, I was impressed with how fast it prints too—it definitely exceeded my expectations there. One of the biggest perks is the Instant Ink subscription; since my printing is sporadic, it ends up beating the cost of buying ink at the store. Plus, the printer looks sleek on my shelf, which is a bonus in my home office. At its price point, it feels like a really solid choice. That said, I do have some concerns about the build quality. The materials feel a bit flimsy, and I’m not sure how well it will hold up over time, especially if it gets a lot of use. It’s functional for now, but it doesn’t have that sturdy feel you might want for something you expect to last. I also have mixed feelings about the HP+ program. It offers some useful features, but it comes with strings attached, like signing away rights to use third-party ink. I’m not sure how much I like the idea of being tied to HP’s system that way. All in all, the HP Envy 6555e works great for my needs right now. It’s fast, prints well, and I love how easy it was to set up. If you print a lot, like I do, Instant Ink is a real money-saver. However, if you’re worried about durability or the restrictions from HP+, it’s something to think about. For me, the convenience and performance outweigh those issues, at least for now. Pros: Crazy easy setup with the HP Smart app Prints color documents well Fast printing for the price Instant Ink is still a great deal for those that print a lot Looks nice on a shelf Good price point Cons: Build quality is questionable HP+ makes you sign away a lot of rights

The HP Envy 6555e wireless all in one inkjet printer is a great all in 1 inkjet printer for home use. I currently have a laser jet printer in my home office but unfortunately it only prints in black and white and the kids routinely have to print things in color for there homework assignments. Throughout the years no matter what all in one inkjets I buy I always end up with a reliable HP inkjet printer. The set up process was fairly simple with this printer. Following the directions in the included quick set up guide I plugged in the printer and waited for the QR code to appear on the screen. When I was trying to scan the code the printer automatically skipped to the next step which indicated I should install the included ink cartridges. Once this was complete I was able to print the alignment page which was then scanned to ensure the printer heads were properly aligned. Since this skipped the entire wifi setup process I manually entered the Wifi settings and entered the password for my network. Once connected I simply opened the HP app and clicked on add a new printer that was already connected to the network. It quickly located the printer and continued through the final steps of the setup process. Once completed I printed a few test prints wirelessly from my iPhone and laptop without issue. The scanning capability was also great as I lost no details when scanning images. The printer also incudes 3 months of free ink if you subscribe to the HP instant ink program which ensures you always have a new genuine HP cartridge on hand before the current one runs out. Overall considering the app capabilities as well as the printer itself I would not hesitate to recommend this great all in one inkjet for home use