Customer Ratings & Reviews

Wonderful printer--easy to install and easy to use. We have no issues with it.

Because I have a new Chromebook it took a little longer get to set up to print, but I could almost immediately start printing from my iPhone.

This is an excellent Printer, easy set up, good printing speed, l would purchase it again.

The product is really good, and I thank Best Buy for their guidance and good customer service

quick and easy set up! easy set up. fits great on the desk

Is great for the price, there are no usb ports, solely wireless. Iuse it for crafts

Easy set up.Great color for copies Connects great to phone to make copies of itrms needed

Geek Squad member helped me finish setting it up. I followed the directions but had trouble. She was helpful and patient!

works great! just what i needed for business abd personal use

Excellently made. Works fine.l would recommend this to anyone

We really love the printer An it has come in handy. We wish we would have gotten it done

I like it, love that they supply me with ink... it prints a little slower than i expected but I'm satisfied with the product overall. Its wifi connected so i can print from anywhere!!!

I purchased a HP Envy 6555e and it is everything I need! Works smoothly, scans like a dream, and the ink is easy to insert!

I like how easy it is to operate. The color on the copies is excellent.

Had to return the Cannon and this works so much better great setup that took minutes to do ❤️

Easy set up no issues, reasonable price free ink for three months

I purchased the HP Envy 6555e wireless All-In-One InkJet Printer to replace my previous HP Envy model, intending it for family use so my teenagers could print their schoolwork. I chose this upgraded version specifically for the scanning feature, which I occasionally need. Unfortunately, the printer has been nothing but a headache from the start. It frequently loses connection to our home network, making it unreliable. The scanning feature, which was a major reason for my purchase, only seems to work through the app, adding unnecessary steps and frustration. I regret not returning it within Best Buy’s two-week return window—now I’m stuck with a printer that barely functions. To make matters worse, HP’s customer service is nonexistent. It’s impossible to get through to a real person, and the online chat system sends you in circles without offering any real solutions. I’m shocked that a company with HP’s reputation allows this kind of poor service to continue. Save yourself the frustration and look elsewhere.

Yes, it works good. I like the white color, the size of the printer, and the HP brand.

Meet wit the expectation, easy to install, good price.

The young man that came to install the printer was so knowledgeable and polite. He spent as much time that I needed to understand how everything worked. Thank you to the Geek Squad >