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Customer reviews

Rating 4.4 out of 5 stars with 953 reviews

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    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

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    Rating 4.3 out of 5 stars

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86%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 953 reviews
  • Rated 1 out of 5 stars

    A pain to set up with Instant Ink cartridges.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/11/2025... Bought this 05/04/25, set it up June 2025 and added Instant Ink deal. Errors continued... Internet not connected, cartridge problem, account problem... Took the HP Instant ink cartridges out, then watched a YouTube video on resetting printer HP Envy 6555e; restored to factory settings with original ink cartridges in... And hallelujah, I can print from my iPhone and my new HP Touch All-in-One 24-CB1144. Three months of reading, reading, reading Support Pages... and finally disconnecting from "added features, HP apps, Instant Ink"... got it to work. Simple is better, for this simple machine. ** Also, the little digital screen is difficult at times & you may have to turn it OFF to clear messages stuck or to get the little touchscreen to apply your entries. Good Luck if purchasing.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Failed after few months

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Failed after a few months. would not feed paper, so could not print. Geek squad could not help. Had to return it to Best Buy. Not a best buy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HP printers Bad choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No driver for MSFT Surface lap top using Snapdragon. ReturneBd it after several tries with BBBY and HP...Bought Epson had it set up and running in 10 minutes. Will NEVER buy another HP product!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product for the price. Was exactly what we needed it for.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best. Printer has defects and keeps saying i didn’t finish set up but when i try to finish setup it says error with printer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sandra Jenkins

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love itin all ot can do! Its not giant to do all it does

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not meeting expectations.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer is not working well with my 5 year old computer. I pray over it whenever I scan my church music that it finishes the job. I need to turn on manually and the tech turned off my WiFi due to a weak signal. I can’t use the document feeder for either printing or scanning. Under glass is ok.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    HP Printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Envy 6555e is a great value for a quality all-in-one unit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product & customer service! Best Buy has the best employees.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new HP printer is good but not fast enough. Should have upgraded the model.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best printer I've owned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first 'wireless' printer that i was able to hook up with absolutely no problem.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Difficult set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was difficult to set up. My son-in-law had to really work on this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this printer!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new HP Envy 6500-e Printer. I wish I would have gotten it sooner!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for price. My last printer went thru ink like crazy. Hope this one is better

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    WORST PRINTER EVER

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WORST PRINTER EVER!!!! I have been very, very sick . seriously ill - so that's why so late in writing this - but in all these years of working with printers - and always very pleased with HP products - this has been just one issue after the next - don't know how many tickets i've opened and still sit here unable to SCAN?? wireless sucks - just want to be able to scan & print - and no one returns calls anymore? need help with this but can not get any

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice printer!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer. It has a scanning feature plus color printing. It’s amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the hp printer--price, service, & operation all excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very good and even better when doing both sides

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer and Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this printer. It does achieve my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice for what I need to print fax and sccan. Loved the price

    I would recommend this to a friend