Customer Ratings & Reviews

I've set up just about every printer brand out there, and HP consistently gets it right. The HP Envy 6555e was easy to install and setup and took me about 10-15 minutes to get it up and running on my Wi-Fi without a single issue. HP always nails the setup process, which is one of the reasons I stick with their products. When it comes to quality, HP’s Envy line is top of the line. In my opinion, it’s one of the most premium brands for home and consumer printing needs. The design of the Envy 6555e is sleek and elegant (especially for a printer). The goldish tones give it a classy look, and the build quality is excellent—everything is perfectly aligned, and it just feels well-built compared to other brands. I’m really impressed by the variety of features this printer offers. One of my favorites is the auto-reconnect for Wi-Fi. If the connection is lost or the printer has been off for a while, it reconnects on its own without any hassle—something I’ve never seen in other brands, which usually stay disconnected after a long period of inactivity. Another great feature is that the Envy 6555e is made from 60% recycled material, and you’d never know it. I’m usually worried of quality when recycled materials are involved, but HP proved me wrong here as it feels premium. For connectivity, there’s a USB 2.0 port available (though note that the cable isn’t included), but no Ethernet port. Personally, I think an Ethernet port is more important than a USB 2.0 port, especially in households where a stable wired connection might be preferred. There’s also no USB Type-A or C port, which is a feature I miss for quick printing from a flash drive. However, this is mostly solved with wireless printing from any device, including phones. The document scanner on the top is a required feature for me. It holds up to 35 sheets, which is perfect for scanning documents and making it efficient. The bottom paper tray holds 100 sheets of regular paper. While I wish it held a bit more, I appreciate that it keeps the paper stored out of sight and protected from dust. The colored touchscreen is another must-have for me when selecting a printer, and the screen on the 6555e is a definite upgrade from previous models. It’s small, but it’s high-quality and works really well for navigating through options. Lastly, HP offers a 3-month free trial of their Instant Ink subscription service, which has a variety of plans based on your needs. It’s a great option to explore if you want the convenience of ink delivery before you run out. The HP Envy 6555e combines solid design, reliability, and great features, making it an excellent choice for home or small office use.

The laser tore up, not even a year after I got it.

Hp no honor the 2 month free inks after y submit the request

Ran out of ink and won't accept a new authentic HP cartridge. Printers in general already have too many points of failure and HP created another one in the software restricting choice of cartridges, and in this case blocked it's own cartridge. It is unusable now.

Bought this new. Had a technical problem with it. It was impossible to get support from HP. Spent hours trying. I will not buy HP products again

The printer hasn't worked since the first day I set it up. It's cheaply constructed, all fragile components that are easily breakable. Spend more money and buy a better printer.

Had difficulty to install and took me a while to install

No stars....allready stopped printing took back to the store [ at 22 days] and was told nothing we can do ..all i wanted was an exchange

Bought this printer got home and it kept giving error on the ink Took it back to the store in less than an hour and I was told just get another one. Your store didn’t have another printer so I got a refund.

Did not work correctly. HP technical support said there were printer driver problems and to take it back for a different model.

QUITS IN THE MIDDLE OF PRINT FOR NO REASON NOT USER FRIENDLY

Slow your rep did not know what she was telling me was not right

Went through ink in 1 day would not recommend this

This is impossible to set up. We have set up many printers in the past but, for the life of me I can not get this set up.

Very difficult to set up. Still don't have it set up. Can't get it to store e-mail add email addresses for scanning.

I have managed to get everything to work but scanning. It’s clearly cheaply made and uses a lot of black ink quickly.

It has Network connections problems, WiFi will disconnect from it making it difficult to print documents at convinced

the machine did work waste my time for 2 weeks The technique was good but the machine was not working g correctly

Worst printer I’ve ever had. I wish I could return it. It’s totally unreliable.

Horrible usability for scanning. Cumbersome tech support was no help. Ultimately, just a poor product due to interface, despite looking nice.