Customer Ratings & Reviews
- Model:
- ENVY 6555E/714N5A#B1H
- |
- SKU:
- 6590105
Customer reviews
Rating 4.4 out of 5 stars with 955 reviews
(955 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers often highlight the Envy 6555e for its ease of use, overall performance, and print quality, with many finding the setup process to be a breeze and appreciating its compact size. The design is also well-received, and users note its quiet operation. However, some customers have reported connectivity issues and problems with the paper tray.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Non-English speaking representative
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot get my new printer to scan or copy. When I called to check on compatibility with Windows 10, I couldn't understand the representative and never got an answer
No, I would not recommend this to a friendRated 5 out of 5 stars
I love my new HP printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s been a minute since I’ve had to purchase a printer.
I would recommend this to a friendRated 1 out of 5 stars
A pain to set up with Instant Ink cartridges.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.10/11/2025... Bought this 05/04/25, set it up June 2025 and added Instant Ink deal. Errors continued... Internet not connected, cartridge problem, account problem... Took the HP Instant ink cartridges out, then watched a YouTube video on resetting printer HP Envy 6555e; restored to factory settings with original ink cartridges in... And hallelujah, I can print from my iPhone and my new HP Touch All-in-One 24-CB1144. Three months of reading, reading, reading Support Pages... and finally disconnecting from "added features, HP apps, Instant Ink"... got it to work. Simple is better, for this simple machine. ** Also, the little digital screen is difficult at times & you may have to turn it OFF to clear messages stuck or to get the little touchscreen to apply your entries. Good Luck if purchasing.
No, I would not recommend this to a friendRated 2 out of 5 stars
Failed after few months
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Failed after a few months. would not feed paper, so could not print. Geek squad could not help. Had to return it to Best Buy. Not a best buy
No, I would not recommend this to a friendRated 1 out of 5 stars
HP printers Bad choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No driver for MSFT Surface lap top using Snapdragon. ReturneBd it after several tries with BBBY and HP...Bought Epson had it set up and running in 10 minutes. Will NEVER buy another HP product!
No, I would not recommend this to a friendRated 4 out of 5 stars
Printer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product for the price. Was exactly what we needed it for.
I would recommend this to a friendRated 3 out of 5 stars
Not the best quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best. Printer has defects and keeps saying i didn’t finish set up but when i try to finish setup it says error with printer.
No, I would not recommend this to a friendRated 5 out of 5 stars
Sandra Jenkins
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love love itin all ot can do! Its not giant to do all it does
I would recommend this to a friendRated 4 out of 5 stars
HP Printer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Envy 6555e is a great value for a quality all-in-one unit
I would recommend this to a friendRated 2 out of 5 stars
Not meeting expectations.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer is not working well with my 5 year old computer. I pray over it whenever I scan my church music that it finishes the job. I need to turn on manually and the tech turned off my WiFi due to a weak signal. I can’t use the document feeder for either printing or scanning. Under glass is ok.
No, I would not recommend this to a friendRated 5 out of 5 stars
Great!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product & customer service! Best Buy has the best employees.
I would recommend this to a friendRated 3 out of 5 stars
Ok Printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My new HP printer is good but not fast enough. Should have upgraded the model.
No, I would not recommend this to a friendRated 5 out of 5 stars
Best printer I've owned
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the first 'wireless' printer that i was able to hook up with absolutely no problem.
I would recommend this to a friendRated 3 out of 5 stars
Difficult set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this was difficult to set up. My son-in-law had to really work on this.
I would recommend this to a friendRated 5 out of 5 stars
Love this printer!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new HP Envy 6500-e Printer. I wish I would have gotten it sooner!
I would recommend this to a friendRated 5 out of 5 stars
Customer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for price. My last printer went thru ink like crazy. Hope this one is better
I would recommend this to a friendRated 1 out of 5 stars
WORST PRINTER EVER
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WORST PRINTER EVER!!!! I have been very, very sick . seriously ill - so that's why so late in writing this - but in all these years of working with printers - and always very pleased with HP products - this has been just one issue after the next - don't know how many tickets i've opened and still sit here unable to SCAN?? wireless sucks - just want to be able to scan & print - and no one returns calls anymore? need help with this but can not get any
No, I would not recommend this to a friendRated 5 out of 5 stars
Nice printer!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this printer. It has a scanning feature plus color printing. It’s amazing!
I would recommend this to a friendRated 5 out of 5 stars
HP
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with the hp printer--price, service, & operation all excellent
I would recommend this to a friendRated 5 out of 5 stars
Good Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was very good and even better when doing both sides
I would recommend this to a friend


























