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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1658 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are enthusiastic about the ENVY Photo 6255's print quality and ease of use, frequently praising its wireless capabilities and compact size. Many appreciate the printer's straightforward setup and quiet operation, along with its ability to scan documents effectively. While some users found the paper tray design less intuitive, the overall positive feedback highlights the printer's value and reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,658 reviews
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so pleased with this printer, great buy WiFi connection so easy to set up and print any document or photo from my iphone!! But the most important thing is the quality of print on documents and photos is outstanding!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good basic ink jet printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We primarily use a laser printer, but from time to time need a color ink jet printer. We haven't really stretched the printer's capabilities, but so far it has worked okay. The set up it for the most part, automated once you enter in your home network information. The only complaint that I have with the printer, is that it makes a horrible noise some times when picking up the paper from the tray. We do not over load the tray with paper, and use standard printer paper. So we are not sure why it makes such a horrible noise. Otherwise, we would have given the printer 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy happy investment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very relieved to find this printer for it's price. I needed to find a printer THAT day to have for my own personal home use with all that I do and it saved me. Easy set up, easy use, and easy happy investment.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer for light printing needs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets needs for one on my office desk. Use to print out correspondence and pictures. Will use other printers for high volume needs. Good success with other HP Printers including a color laser printer for several years.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Good reliable printer for home!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on sale and it's a great product. Set up was quick and easy, and it prints real smooth and pretty quick. Prints double-sided too! The only downside is it goes through ink rather quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love hp printer-envy have always had hp and would never buy anything else

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great printer, easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went searching for the cheapest color printer and picked a great time to buy. This printer was on sale for cheaper than printers that could only print in color. This one also allows me to print photos, so it was a steal!

    I would recommend this to a friend
  • Cons mentioned:
    Paper tray

    Rated 4 out of 5 stars

    Good printer and scanner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace my 5660. The only downside to this printer is the paper tray extension does not automatically extend when printing. If I don’t remember to pull it out, the papers drop everywhere.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Piece of Junk

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this printer one week ago because I had some really important documents to print and my previous HP printer, which I'd had for 5 or 6 years, had died. Set up was easy and I was able to print all 14 pages that I needed. It should be noted that I chose not to participate with HP's ink replenishment plan (I prefer to buy my own ink when I need it). I went to use it this weekend and suddenly, after only 1 day of use and 1 week of ownership, it wouldn't print due to "cartridge failure"! I performed all of the fixes recommended by HP to no avail. Interesting that I chose not to participate in their ink replenishment plan and now suddenly my ink cartridges have FAILED. What a piece of junk!! I'll be returning said junk and purchasing another brand.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi Mark,

      I am sorry that your printer stopped working due to a cartridge failure. I can imagine hoe disappointing this could be especially you already performed the recommended fixes.
      I want to assure you that it's always our intention to provide much more quality in both regards, so I regret that we fell short here.

      If you want to return your printer, please contact the seller through "Account & List - Your Orders",
      You can contact Amazon through: amazon.com/gp/orc/returns/homepage.html/ref=orc_surl_ret_hp?ref_=orc_spr_home_page_rdr&fg=1
      You can also get in touch with our warranty service. We'd be more than happy to work through any troubleshooting or initiate a replacement under your printer's warranty. You can give us a call at +1 800-474-6836 between the hours of 8 am - 9 pm ET. To expedite the process, you can gather these beforehand (Model number, Serial number, Your location, Your case number).

      Although this printer was not working well for you, I do hope that you'll give us the opportunity in the future to help you find one that suits your needs better.
      We'd love to have a chance to make the better quality experience that we intended to provide from the start.

      Agata
      HP Care
      hp.com/support HP

  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great Printer - does everything needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this printer to replace another much older HP printer. This printer does everything the old one did - but much faster. It was on sale and there was an HP Trade in Promotion going on at the same time - what could be better

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great for Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for the home and with all printers being upgraded every 6 to 12 months I wanted something good but not expensive. This printer is great. It prints good pic and only has two ink cartridges.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Awesome wireless Printer it's le

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    50% less ink usage,great for pictures,kids homework,ON ALL devices. Thanks for your,awesome BEST BUY sales associate recommended this printer. MY daughter JessyLu LOVES IT. MAKES HER,SCHOOL WORK WHOLE lot,easier. Tisha Metatron Miktarian

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    HP Envy Photo 6255

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very solid multi purpose printer. Does most things well but not great. Then again, at this price point one should probably not expect outstanding results for all functions. Great work, results and reliability for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great easy to use printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose HP because of its ease of use for all different people. I just print basic documents, but the extra features are nice. I have run into a slight glitch when using the scanner though. It might require a reinstall.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Easy set-up, good connectivity, works great with m

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a printer that worked with my iphone and ipad and this printer fits the bill. It even does 2-sided printing from my phone. It was easy to set up. I had no connection issues. The printing is smooth and blemish free.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Prints great pictures

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just set this printer up to my laptop and my phone. I printed a picture from my phone and it was the best picture I have ever printed at home. Now I can start making albums for my grandkids. Love this printer.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Great quality for a great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this printer to replace the one I’ve had over 10 years. Set up was super easy and I was able to connect all my devices to it within minutes. Prints wirelessly as expected. So far so good!!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that it doesn't require a disc to set up to your computer. Just plug it in and connect to your computer and the printer does all the set up. Couldn't be easier. The print is great and comes out super fast. Just love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great printer for the sale price that I got it for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer for someone who only needs copies once and a while and scanning capabilities as well. I don't think I would have spent full price on it, but the sale price or 49.99 was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great multi-function printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this printer on sale and saved an additional 15% using BestBuy's printer recycling. The printer has two printer trays- photo and letter sized paper. The HP software is easy to use to scan documents and it's fairly quiet.

    I would recommend this to a friend