Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 1658 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are enthusiastic about the ENVY Photo 6255's print quality and ease of use, frequently praising its wireless capabilities and compact size. Many appreciate the printer's straightforward setup and quiet operation, along with its ability to scan documents effectively. While some users found the paper tray design less intuitive, the overall positive feedback highlights the printer's value and reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 1,658 reviews
  • Rated 5 out of 5 stars

    Great printer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer especially if you want to print pictures at home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Envy

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came as part of the deal with the MacBook purchase, got a good deal and works good for college student.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great all in one printer, very satisfied with my p

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After shopping around at several retail store, Best Buy was recommended for the best place to buy a good quality printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine printer.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that the ink comes automatically when I need it. No need to go out to the store to purchase it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good printing for the $$

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great reproduction for the price, plus the ability to print great pics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a printer for my daughters school work. It’s great being able to print from different devices as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works prefectly for our needs!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a new printer that could also scan and print photos and this one was the right price and works GREAT!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great printer, just a little slow scanning documents to PDF and it uses color ink kind of fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally brought the house into the 21st century with the WiFi enabled feature/function

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like having the extra tray for 4x6 picture paper

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like having the extra tray for 4x6 picture paper. Great for printing pictures direct from your mobile phone.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 2 out of 5 stars

    Used to work

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to use as a printer for wireless printing. It worked great for about a year. Since then it only prints blank pages. Wireless is connected correctly and it has new toner cartridges in it. It’s not giving any error messages. Irritating...

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi, Rebecca.

      I’m sorry to hear that your printer is printing only blank pages despite being connected and having new ink cartridges installed. That sounds like a frustrating combination indeed, so I’ll offer some resources and information that I hope will help.

      You can find troubleshooting guides (including one on black or color ink not printing properly or at all) as well as user manuals, how-to guides and software updates for your printer here:
      - support.hp.com/us-en/product/hp-envy-photo-6200-all-in-one-printer-series/9073045/model/9073046

      If you need further support, there are options. HP printers have a one-year warranty from the purchase date that covers basic support as well as hardware and supplies. You can verify the warranty using the following link: support.hp.com/us-en/checkwarranty

      If your printer is no longer covered, you might consider posting the details of your issue on our support forums. This is an active community of seasoned experts, including some former and current HP employees, who can work with you to get your printer running as it should. To access this, visit the following link: hp.com/supportforum

      I hope this helps and, again, sincerest apologies.

      Keith
      HP Care
      hp.com/support HP

  • Rated 4 out of 5 stars

    Good printer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't print photos as well as I thought it would. Other than that it's a good printer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    Not bad!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Prints nice for the money. Was surprised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase one today great quality.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer, copier. Way better than my old HP. This is my review, asap in getting one today.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seems OK so far but not always user friendly....

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to call HP for guidance on some seemingly simple stuff.......but it is working well so far.......

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for the Price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace the older version, which lasted about 2 years. So far, this one works just as well, no better, no worse. I don't like the screen on this one, and the fact that there is no option to connect it via USB. Otherwise, it is ok. I'd only recommend it to a friend if they wanted a printer that's one step above the base level.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall a good printer

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only issue is that there is no ADF feeder so you can't copy and scan multiple pages.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good ptinter

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer, take a good copies, and the scan is super good quality and is hp

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good printer for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been pleased with this purchase, however I am slightly disappointed in the quality of photos.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy setup. Easy to use.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only con is connecting from your cell to print something out. A little difficult

    I would recommend this to a friend