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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1658 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are enthusiastic about the ENVY Photo 6255's print quality and ease of use, frequently praising its wireless capabilities and compact size. Many appreciate the printer's straightforward setup and quiet operation, along with its ability to scan documents effectively. While some users found the paper tray design less intuitive, the overall positive feedback highlights the printer's value and reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 1,658 reviews
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was really nice. I will recommend anybody to get it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great HP Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new HP Envy printer is a great replacement for the konked out printer. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It easy to used now i can print and scanne everthing by myself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    simple set up great color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my wife love this for printing flyers for her customers so I bought a 2nd printer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent purchase, I am very happy to purchase this product. I recommend it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer nice color also the printer is a good side

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my HP printer took a little time getting set up but works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Printer, just what I need for my basic printing at home.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good print quality, bad connections

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My problem with HP printers have always been WiFi connectivity. The setup, the process, thr troubleshooting - it is agonizing. You have to do reset connections so many times to get the printer to do what you want, and it still is not a very consistent connection. I also hate that the software or drivers can’t recognize it is the same printer but just with two connections - wired and wireless. So when you print something, you have to guess which printer listed in the options will print. I never had this problem with my Brother laser printers. You plug them in, and they just show up on the network with no other messing around with it. With HP, it feels like they really want you to call tech support every time. If it wasn’t for my wife needing an inkjet printer, I would steer clear from HP.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hey there,

      While it's great to hear that you're happy with the printer's print quality, I'm so sorry that it isn't maintaining a steady connection to your network. I can certainly understand how inconvenient this must be and I assure you that it’s far from the seamless experience that we intend on providing. To that end, let's try a few things to remedy this.

      First, I suggest taking the recommended steps in this 'Offline Printer' document:
      - Windows: support.hp.com/us-en/document/c04249080
      - Mac: support.hp.com/us-en/document/c04249334

      As a supplement to that, this link will guide you through solutions for a wide range of other wireless issues: hp.dezide.com/ts/start.jsp?guide=Printer_Does_Not_Maintain_Wireless_Connection.net

      If this falls short, I do hope you'll consider contacting our support team for help. I want to assure you that their main priority is to troubleshoot any issues that you come across and arrange for a replacement printer if all else fails. That said, please don't hesitate to reach out via your preferred method at this link: hp.com/contactHP

      Take care and again, my sincerest apologies for the inconvenience this has caused.

      Chelsea
      HP Care
      hp.com/support HP

  • Rated 4 out of 5 stars

    Good home printer for personal use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer. Just having trouble getting items to connect via Bluetooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sharddababy

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it prints amazing qualitly on photoa and doc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been using Epson printers but they had to be replaced every few months.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    already have HP Pffice Jet 4650. hopefully it will

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used it yet! Bought it for my husband's birthday 8-5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for our office and it works amazingly! We like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still have to set it up; it uses Bluetooth so haven't gotten around to it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice and smooth printer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the updated HP envy photo 6225 printer. works with east

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased as gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift for a family member to replace a broken printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had exactly what I was looking for. Some problem setting up Nothing major

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Printer for kids office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work good although I have not used it just the kids

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great on printing documents.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems on printing documents. Some pictures fade in spots.

    No, I would not recommend this to a friend