Customer Ratings & Reviews
- Model:
- K7G18A#B1H
- SKU:
- 5962003
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are enthusiastic about the ENVY Photo 6255's print quality and ease of use, frequently praising its wireless capabilities and compact size. Many appreciate the printer's straightforward setup and quiet operation, along with its ability to scan documents effectively. While some users found the paper tray design less intuitive, the overall positive feedback highlights the printer's value and reliability.
This summary was generated by AI based on customer reviews.
Poor print quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am constantly have print quality issues with this product. I’ve done several printer head cleanings and replaced ink cartridges 3 times as well. Still unreadable and past the warranty due to COVID was unable to return. Ugh!!
No, I would not recommend this to a friendWireless didn’t work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spent hours to set up wirelessly but didn’t work with Mac.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Fira.
I’m so sorry to hear that your printer would not set up as it should. I can see how that would be disappointing as well as frustrating, especially considering you just bought the item. So, let’s see whether I can give you some helpful suggestions.
First, I recommend (if you haven’t already) following this link to troubleshooting guides (including one on setup) as well as user manuals, tutorials and other materials:
- support.hp.com/us-en/product/hp-envy-photo-6200-all-in-one-printer-series/9073045/model/9073046
I can’t be sure what issues are preventing proper setup, so I suggest that you reach out to us so we can work through any necessary troubleshooting with you. We’re always here to help, so you can get in touch via your preferred method at this link: hp.com/contactHP
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so you might consider making use of it. You can verify the warranty using the following link: support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
Terrible printer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Constantly saying out of paper when it’s full. Then jams itself with 5 pieces of paper. Tired of working so hard to get one print. Also ink cartridges dry out quickly if not printing a lot. Not suitable for home use. I’ve really given it a try, but not working out.
No, I would not recommend this to a friendWas recommended to my by store
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Salesman recommended this printer, i wanted something for working at home for a few months. It is too big and it goes thru ink like crazy. Once I am back in the office I am getting rid of this printer
No, I would not recommend this to a friendterrific easy to terrific easy to terrific easy to
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.terrific easy to terrific easy to terrific easy to instal
I would recommend this to a friendBrand response from HP Team
Posted .Hey Tommy,
I'm so happy to hear that the printer has been easy to install! I hope that you continue to have a wonderful printing experience.
If there's anything you need help with down the road, don't hesitate to contact us for support. We're always more than happy to help! You can get in touch anytime via your preferred method here: hp.com/contactHP
Take care,
Chelsea
HP Care
hp.com/support
Not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I only used this printer a few times. It started printing sporadically On each page. I did not purchase a plan to help If something went wrong. Lost a lot of money.
No, I would not recommend this to a friendWould Not Feed Paper
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everytime I attempted to print, I would receive an error message saying there was no paper. I would add more, take some out, didn't matter how much or how little was in the tray. Returned it! Price was great but maybe this is why!
No, I would not recommend this to a friendBad printer
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't like this printer. After about three months, it stopped printing photos well. This is the second HP printer that went bad on me within months of purchase. I will never buy another HP printer.
No, I would not recommend this to a friendTerrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It broke within a month of using it. Do not recommend. Best buy also sucks. Would not let me return it. Literally said my only options are to buy another printer.
No, I would not recommend this to a friendA waste
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Let’s just say that I purchased this printer And had to call best buy for a replacement the same day I received it. Two months later the printer replacement had issues also I wouldn’t recommend
No, I would not recommend this to a friendPiece of crap
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Piece of crap Do not purchase Can only scan 1 sheet at a time keeps saying out of paper
No, I would not recommend this to a friendGuzzles ink
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.An XL black cartridge on our old printer lasted months. We got 3 weeks out of our first XL cartridge. And no, I’m NOT talking about the one that came with the machine. I’m talking about a genuine HP 64xl cartridge.
No, I would not recommend this to a friendDon’t waste your money or your time
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t waste your money or your time This printer wasn’t very poor example of a printer. If function properly. The warranty repair is very poor. And Customer Service does it feel you.
No, I would not recommend this to a friendNot good!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It took my 21 yr old granddaughter and me 2 hours on the phone with HP to get this properly installed. And I still have problems getting it to work properly. May I suggest that you buy something else.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there,
I'm so sorry to hear that you're experiencing these complications with the printer. I can definitely understand how disappointing this must be, especially after resolving those setup issues.That being said, I'd really like to make this right, so let's see how I can help.
As I don't quite have enough information to identify the issues at hand, I hope that you'll consider reaching out to us again for more support. We would be more than happy to work through this with you. For your convenience, you can get in touch via your preferred method at this link: hp.com/contactHP
I'd also like to mention that HP printers do have a 1-year warranty from their purchase date, so you might consider making use of it if you need to. To verify your warranty, just visit the following link: support.hp.com/us-en/checkwarranty
Chelsea
HP Care
hp.com/support
I over bought but Satisfied with the printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the printer to print out my own photo;s but I did not realize how much ink it would take up. Ii wish I had bought the less expensive one which would have served my needs
I would recommend this to a friendBrand response from HP Team
Posted .Hey there,
I'm so sorry to hear you've been unhappy with the printer's ink consumption. We're certainly committed to providing a much more economical experience with our printers, so I can imagine how disappointing this is. With that said, I'd like to see how I can help with some improvements.
First, I have a few suggestions for lowering overall ink consumption. To start, I recommend using the printer's draft mode, as this can often improve ink usage. Following that, you could also set the printer to print black and white only. If you still find you're using quite a bit, Instant Ink is another option to consider. Many customers like our available plans, as they're based on how many pages you print monthly. If your printer usage is minimal, Instant Ink also offers a subscription plan that allows you to print 15 pages a month for free. For more details, you can visit this link: HPinstantink.com
If you have any other questions about this, please remember you can reach out to us for support anytime. We're always happy to help. You can contact us directly via your preferred method at this link: hp.com/contactHP
Chelsea
HP Care
hp.com/support
Bad Choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned it within a day . The paper holder does not keep the paper flat so it curled. The only way to use it is to not keep paper laded ready to go but load it each time you want to print
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there,
I am so sorry to hear that you had to return the printer after encountering those troubles with the paper tray. We aim to provide nothing short of a reliable experience with our printers, so I can definitely imagine how disappointing this must have been.
Despite the printer not working well for you, I do hope that in the future you'll allow us the opportunity to make this right and help you find a printer that best suits your needs. If you ever need to reach out to us, please don't hesitate. We're always here and more than happy to work with you if your printer isn't running as expected. You can get in touch via your preferred method here: hp.com/contactHP
Chelsea
HP Care
hp.com/support
diffective
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.was deffective, like many others. Returned after geek came to my home. I purchased model 5055 Working fine, a good buy.
No, I would not recommend this to a friendWorse hp printer ever owned
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had 5 different hp printers in the last decade. I'd take any of my older ones over this. Slow to print and hard to connect to most the time.
No, I would not recommend this to a friendI hate this printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have tried everything to try to connect this printer to my wifi , and of course now that I have time to deal with this I am too late to return it !
No, I would not recommend this to a friendVery disappointed
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for about 2 months and then does not want to print . Hav tried everything
No, I would not recommend this to a friend