Customer Ratings & Reviews

Built in dual band wireless functionality and Apple Air Print options allow for great printer placement flexibility and less wires. Color and B&W prints are about 22 PPM speed wise. Photos came out very nice and B&W prints are close to laser printer quality. Beautifully designed with a sleek look that will easily match almost any decor style. The touchscreen is great for quickly configuring printer options on the fly and a downloadable mobile app also does the same. Overall this printer is a pretty good value for the features and quality.

My last printer was a four-in-one, where the fourth option was faxing. I haven't received a fax on it in for who knows how long. It was time for an upgrade, especially with all the photos I've been printing lately. Not only does the ENVY Photo printer print better photos but the ease of going from phone to photo is amazingly easy. Loving it. Slightly smaller footprint than the last printer but that's because there is no auto-feeder which I hope I don't miss.

Today there are so many printers to choose from when looking for just a general basic one for home or home-office use. This printer fits every box needed when looking for a home printer or even if you have a small office in your home that you work from. The one facet this printer does stand out with compared to other home printers is obviously the photo capabilities. My girlfriend recently has been going through the photography stage and this printer has been great for that purpose as opposed to waiting for Shutterfly or taking them to a local store to get printed out. The Bluetooth capabilities are obviously a major plus as well that are very useful. The only downside regarding this printer is the price of ink, which I suppose can be associated as a negative to nearly every printer on the market today. Overall though in the mid-tier price range that this printer occupies I can`t fault anyone for going with this option and if you are looking especially for a printer with great photo printing capabilities I definitely would suggest going with this printer.

It's hard to review this without much testing, but so far so good! The quality is really nice. No USB cable included, and 64 & 64XL ink is a bit on the high end but it's worth it.

When i received this printer, trying to link it to my computer was a bit of a pain. After a little tech support and patience, i was able to get the systems linked. I was thrilled to be able to use the printer to print items directly from my phone. There was a bit of a delay in the process, but in the end, the pictures were pretty good quality when used with photo paper. I would not recommend using document paper for picture prints with this device. Overall, I was happy with this printer.

This printer has automatic 2 side printing, the next higher model don't have this feature. I don't need a color display to operate a printer, instead you get the same print quality as the higher model with a lower price. set up was easy. I joined HP Instant Ink it was a great deal. Print speed is fast too.

I might need another one. Where or how long till back in stock???

this printer is good. Prints easily from laptop and android phones wirelessly. But one of the reasons I chose this model is because of its ePrint option. I spent a long time on the phone with tech support only fro her to tell me I need to call HP Cloud support. I spent an hour on the phone with cloud support and he still couldn't help me. I'm not sure what to do. Support thinks its fixable but its been a week and no one seems to know how to resolve the issue. If I didn't have this issue- this printer would get a 5 star rating

easy wifi set up and easy to use..prints great photos and clean crisp text

I ordered wireless printer HP6255 online at $50 off and it was delivered to my door in less than 48 hours. Was very easy to install and works great. Prints great pictures.

Amazing product and upgrade. Easy to use but ink replacement is often.

bought this printer from best buy on 2/8/2018. went to hp123.com to get it set up. a live assistant named Thomas came on the site. asked me if i wanted him to install the printer and connect it to my wiireless network. he the proceeded to do a "remote access" of my computer to do the installation. after 45min or so everything was working. afterward he DEMANDED 99.00 FOR SETTING EVERYTHING UP AND PROCEEDED FUNDS TRANSFER THROUGH PAYPAL BILLED TO A "TECHIES POINT"? i was over a barrel as he still had remote access to my computer.. i was thoroughly outdone at this point. I THOUGHT THIS WAS UNFAIR AFTER PURCHASING THIS PRINTER AND A HP LAPTOP. WHAT CAN BE DONE TO RECTIFY THIS? I AM AN UNHAPPY CUSTOMER

was good until it stopped working a week ago. power outage, came back up with Kernel error. No one at HP or the internet seems to know what that is. Now it only displays the HP logo and I can't get it to work. HP has been no help what so ever and their smart app-doesn't work, help, or have the same info HP's tech support photos show. It says to select diagnose and fix from the menu on the smart app and the smart app doesn't even have a menu bar on it. So now I am looking for yet another printer. Probably won't get it from Best Buy though since I have had problems with the 2 that I have gotten there.

Worst printer I ever purchased. Uses lots of ink and will not printer correctly once ink gets to 25%.

It prints fine, even double-sided! What vexes me is that I keep finding the printer in an errored state: blinking from panel, and an 8 digit hex code that even Google cannot find. Also, it came config'd for IPv6 and kept interfering with -- i.e. blocking all access to -- my IPv4 home wifi until I disabled it. Yes, I've made sure it's taken HP's latest updates.

We talked to HP salesman in store and decided this would be best printer for our needs. Our computer is an older Dell running on windows 7. Plugged in printer, and loaded ink and paper. Set up seemed easy enough, but way too many steps, mostly concerning auto ink replacement. Anyway finally got everything set up, and went to print off internet, and it kept shutting down Yahoo, stating Yahoo no longer responding. Tried to print a picture stored on computer, and it kept asking me to save picture first. Picture already saved. Then tried to print bank statement. Again, it ask to save first. before it would print. Again I could not print anything. Researched this problem and apparently several people have had this problem. Spent 2 hours trying to correct, without success. Only thing accomplished was a migraine headache. Will return to Best Buy Never buy again.

Hate it! I had an HP 5520 PhotoSmart. Worked fantastic for 8 years, but died. Replaced it with this unit. The printer does not render colors correctly on photos. Contacted HP support. They gave a few suggestions. Nothing they recommended works. I really wish I could return this unit for a better model.

Roller cover very poor fit and quality. Paper jams take 30 seconds to clear and 45 minutes to get junk cover to fit back