Customer Ratings & Reviews

Bought it from Best Buy after shopping around because it suit it what I was looking for. It was the price and had the software and hardware the I needed.

Im happy with my purchase of a new laptop from Best Buy. And my Geek Squad tech was smazing. He was knowledgable and thourough andcompleted my set-up quickly.

My new computer is fantastic. Easy to boot up and it's ready to go. It’s compatible with Microsoft Office and that even more of a plus.

very crisp picture on this computer,great for live streaming my horse racing and other things,thanks.

Great 2 in 1 laptop. Picked this up on sale. Can’t complain at all. Battery life is decent with fast charging. Excellent for performing basic task. RAM & storage space can also be upgraded if needed which is a plus.

I've had this laptop for over 3 weeks now and unable to use it due to the Geek Squads feeble attempt to move my programs and files to this laptop from my old computer. They made a complete mess on this laptop creating duplicate files and UTC stamped files that have no purpose. I've had them out to fix this once with no success. The last time I scheduled they cancelled and asked me to reschedule. Looking forward to the day I can use this laptop. Once I get this issue fixed its goodbye to the Geek Squad!

I got this 2 weeks ago and works good .easy to set up.

The staff was very knowledgeable and prompt and there answers to my question were answered in a way I could understand very nice visit

Best Buy in Elizabethtown, KY must have gotten a bad batch. My HP Envy x360 kept having internet access and wireless adapter issues. It later crashed 43 days later with an automatic repair blue screen boot loop. I was given a replacement x360 and two days later I am having the same wifi adapter, access point issues. I really wanted to enjoy this computer, but I will not get another and hope for a refund.

It’s amazing. Not to heavy, love the touch screen and it makes it easier to do my work.

Love it, so lightweight and easy to carry around. Easy for first time user too.

An amazing laptop. Super fast, operates with ease, and the display shows great!

I really like my laptop. It’s sleek, fast and does what I need it to do. I thought I would miss not having a numeric pad, but it hasn’t been a big deal. The buttons are bigger than your average laptop and the display has a good resolution. I don’t regret my purchase at all.

Nice sleek design. fast processing system. Easy to use and easy to carry around. Nice value

My son used it in full for the 1st time yesterday, since he got it for Christmas, and so far so good. He seems happy with it thus far. We’ll see how it does 8-12 months from now.

Computer is fast and the touchscreen is really a great option. I like everything about the computer, but the battery sucks. after 4 hours of use, it is dead. For a brand new battery, that is horrible. We have to plug it in now after 2 to 3 hours of use in order to keep it above 20%.

Great value for a fast lap top computer with a added value of a touch screen!

Adapting to Windows 11 was a bigger challenge than anticipated. Geek Squad service was terrific as always I definitely recommend it!!!

I use this Device for work. It's been very reliable and I have no issues. I don't over think this Device and it's great for work related issues.

Sales answered my questions about this computer. Geek Squad listened to my requests and problems and resolved issues to my satisfaction.