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Customer Ratings & Reviews

Your price for this item is $764.99
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The comparable value price is $899.99

Customer reviews

Rating 4.5 out of 5 stars with 198 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are impressed with the ENVY x360 2-in-1 15.6" Touch-Screen Laptop for its fast performance, lightweight design, and touchscreen capabilities. They also appreciate the great price and gaming capabilities of the laptop. However, some customers have concerns about the battery life, overheating issues, and limited storage and RAM.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 198 reviews
  • Rated 5 out of 5 stars

    Great laptop for work purposes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for business use and it works great. Recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very fast

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well, very fast & nice compact size, we enjoy it very much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT COMPUTER FOR TRAVELING

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for reviewing new towns and for keeping up om e-mails

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for gaming and drawing

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good beginner gaming computer and can handle alot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer. I have bought two over the last year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop, amazing speed The tablet mode is phenomenal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    shiz good bruh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its quality, just wanna make the word count to get it over with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for starting college

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good experience and good product for what we were looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a nice laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a very nice laptop and easy to use a lot of nice features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like everything about it. Nice and sturdy just how I wnated

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast,fully functional and fun to use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for all my work needs and browsing passions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good computer for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has a lot of good features and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for those who don’t need all bells an

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this lightweight versatile computer. Meets all basics

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Very unsatisfied

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I bought this laptop to replace my chrome laptop I had and apparently that laptop was better than this one. It freezes in tablet mode won’t work when I take it off tablet and it likes to randomly shut its self off and won’t turn back on for 10 minutes. Conveniently froze in the middle of my school work that’s due In a hour.... so not worth the money I spent on this.... I should have went with the Mac book I wanted in the first place I’ll never let someone from Best Buy talk me into getting something else! Oh the battery life sucks too.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My Grandson Loves it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Grandson loves it. He said he made a good choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing laptop !

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone we worked with was amazing with helping us !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect computer for photographers

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size to edit photos. Compact for portability

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    May not able to wake the computer after auto sleep

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. No issues except that sometimes when the computer is asleep I could not start up the computer. It takes a few trys by pushing on the side button.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cool features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool features but it has an extremely hard time connecting to WiFi or even finding available networks. Everything else in my house has connected perfectly

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    such a good heater

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought this for game, i realized im wrong. it will heat so quickly for game. don't buy a laptop for gaming !

    No, I would not recommend this to a friend