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Customer Ratings & Reviews

Your price for this item is $759.99
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The comparable value price is $799.99

Customer reviews

Rating 4.5 out of 5 stars with 1314 reviews

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Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers admire the ENVY x360 2-in-1 15.6" Touch-Screen Laptop for its user-friendly features and reasonable price. They particularly appreciate the touch screen, praising its convenience and ease of use. The laptop's lightweight design and ample storage space are also well-received. While some customers find the laptop to be on the heavier side and express reservations about Windows 10, the overall sentiment is positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,314 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great on a Budget Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I was searching the market to purchase a new computer I didn't expect to come across such a Great Deal! the total amount I paid with a laptop shoulder bag was $687

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surprisingly Powerful

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop for the price. The size is perfect. It's fast enough to do what it needed to do with 12GB RAM which is hard to find in a laptop. It did not overheat when I tried to do some games like The Sims 4 and kept up very well. I upgraded to a machine with SSD which I feel is faster but honestly for the price and the 10-key keyboard, it's a solid win. I gave this laptop to my brother to use for his business and it's everything and more he could need for that purpose. Definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Perfect college computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for college and so far its ease of use, durability, has been remarkable. Touch screen works amazing, there isn't anything I would change about this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    awesome computer, very fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely pleased with the speed of my new HP 2 in 1. I didn't realize how slow my old laptop was until I got the opportunity to get online with this little gem .

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    My favorite laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finanally upgraded my laptop to this. It is lightweight and not bulky. Perfect for business travel. If you like to draw the fold over is perfect for you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No Significant Complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP Envy x360, running Windows 10, functions mostly properly, and I have no significant complaints. But a few things have been annoying: 1) In the first two or three weeks, every time it woke up, there was a popup telling me that the computer would not perform to its full capability unless I purchased a higher power AC adapter; I have not seen it recently, and I haven't yet spoken to Best Buy about it; 2) the logon recognition feature occasionally doesn't recognize me (no hat, glasses, etc. to impair its ability) even if I move closer/farther to assist it; and 3) after being away from the computer for a few minutes, it takes much longer than expected or desired to wake up.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Very good buy for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop works nicely for the price bracket it is in. It's slightly slower than my last laptop but still very easy to use, navigate, light weight and no major issues encountered so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s an HP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast easy to use. Plenty of memory and hard drive. Minor glitches in tablet mode but nothing to make you look else where. Only cons is that it doesn’t have a disc drive and flash memory.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased after my 2011 hp laptop crashed. Looked at surface pro. P.o.s. Looked at hp and couldn’t turn down. FAST! Light! Paired to my iPhone right way. Amazing!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bargain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tablet/Laptop, lots of memory, lots of hard disk space, a new generation i5 processor almost as fast as an i7, in an attractive case for a few dollars. Great deal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP - ENVY x360 2-in-1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the laptop about 3 months now. It is fairly light & trim which was a great selling point. The processor, memory, and graphics are nice for an i5 offering.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Laptop for accountant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Touch screen turns out to be very convenient; needed the number pad. Overall a good, solid computer with good features.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great lap top for personal use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this lap top for myself, for school work and personal use. Have had no problems easy set up and easy use. Definitely worth the money. Would recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Budget friendly laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for our college bound son. Had everything he wanted in a laptop and more. Great service and price. Best Buy had the best price including online.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    HP Envy computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great computer and it was a good deal at Best Buy. This has a touch screen and it folds in half for use as a pad. Keyboard has backlight which is useful.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great Laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price. I use it for light office functions and to watch videos. Touch screen is an added plus!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the flip touch screen and lighted keyboard. This PC does everything I asked for when discussing my needs with the sales rep. at Best Buy. Great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    great work laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i5 with 12gb of memory is more than enough for most work tasks. solid metal/aluminium construction makes this a laptop capable of taking on travel trips

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has surpassed my expectations. I love having the ability to flip the keyboard and make the laptop a tablet. The touchscreen is a great asset.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Nice laptop, easy to use

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this computer for a while now, and never had a problem. I love the touchscreen. It's a nice value for the price.

    I would recommend this to a friend