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Customer Ratings & Reviews

Your price for this item is $759.99
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The comparable value price is $799.99

Customer reviews

Rating 4.5 out of 5 stars with 1314 reviews

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Rating by feature

  • Battery Life

    Rating 4.1 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers admire the ENVY x360 2-in-1 15.6" Touch-Screen Laptop for its user-friendly features and reasonable price. They particularly appreciate the touch screen, praising its convenience and ease of use. The laptop's lightweight design and ample storage space are also well-received. While some customers find the laptop to be on the heavier side and express reservations about Windows 10, the overall sentiment is positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 1,314 reviews
  • Rated 4 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good laptop. I will recommend this. I found its little delicate to use but if you handle it properly its good. Performance is good with 12GB ram. Some time i feel, with back-lit keyboard its difficult to read the letters but it might be same with all the brands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd HP Envy purchase and I love the ease of this computer. My first one was purchased in 2010, but I have owned other HP computers and they are the greatest for ease of access. I love HP products and Best Buy's prices are on point!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good overall product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only negative comment I have regarding this product is the on/off switch. The switch is on the side & a couple of times I have inadvertently turned off computer when I have picked up the computer & my hand was on top of this on/off switch.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like it so far, no complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thing I hate a bout reviews is some people never follow up on there first review of a product,etc,etc. I have own HP so my review is base on past experience...I think I will like my new laptop. Note,never had a issue with the old one. Just upgraded to a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice computer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer. Like the face recognition log in. The battery dies in 3 hours with 80 % bright. Tablet is a plus I use for googl earth mostly use computer. It logs in quick runs quiet.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best not the worst for the $! Does what i need!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a excellent laptop I bought it for my wife for her birthday so she could do school work and other personal stuff I would recommend it for in the college students or anybody in general that is looking for a laptop

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like the technology that allows face recognition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to remember so many passwords at work and home (computer) that having a personal and portable laptop computer that has face recognition makes it easy for me to use throughout my house and very soon during travel making this new purchase very enjoyable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this for a while, and it was a great buy at the time and I would really recommend it now. I don’t need a lot of bells and whistle’s and this does have some, but what it does have is great does the job and I’m happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked this up on sale a couple months back and it has been great to this point. Battery life is a little short but I'm generally always plugged in so this is not to big of an issue for me. Overall very pleased with the purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Very slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Verrry slow laptop for the price. Not recommended.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Am very happy with my new HP Laptop Envy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight, easy to work with, no overheating from sitting on a table, Have had several HP printers and thought they were all great so when my last laptop finally died ( after 9 years)I bought the HP laptop! Glad I did !,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It gets the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a Sony Vaio several years ago that I absolutely loved. After years of running it to the ground, I needed a new laptop & ended up with this one after a lot of searching. It is a nice computer so far and does get the job done, but I still miss my Vaio.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just What I Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed to presentations at various meetings for my professional organization. I have a 17 inch laptop already, but this is much more compact and the 2-in-1 is great. I especially like the touch screen feature.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its just OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The internal components of this lab tap and what one would typically expect from HP. No more no less, no complaints nothing to brag about. The physical esthetic components: it looks sleek and very modern, The tablet mode is sometimes annoying because the lap top does not always sit up without supporting itself (guess you can't have both) It is always and I mean always updating. I use Xfinity internet and it can sometimes update slow as a snail! Would I purchase again probably not. I just feel like I could have gotten better bang for my buck

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new Computer and told the Sales Associate Lexi what we could do. She listened well and proposed the HP Envy we ended up with. The experience Exceeded every expectation we had. we are very happy with our decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Envy lap top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been wanting to upgrade my lap top and Iam glad I did It did not come with a pen but I will be getting one soon The colors are beautiful and the screen can adjust so it’s perfect when Iam siting on the bed or couch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace my older Envy. Have had no issues so far after a year and a half. It has all the features like the older model and much more. Set up was easy. It has facial recognition sign on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price and impressive features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my sister as a high school graduation gift and for her use in college. Its got a sleek design and good speakers. My sister likes the x360 tablet mode as well and it was a good fit for her!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but needs a few improvements

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has worked great for me since I got it. I think the scrolling feature on the mouse pad should be on the right hand side instead of having to use two fingers. Also it seems that the right click of the mouse is 1/4 of the size of the left.

    I would recommend this to a friend