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Customer Ratings & Reviews

Your price for this item is $917.99
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The comparable value price is $1,079.99

Customer reviews

Rating 4.6 out of 5 stars with 930 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the ENVY x360 2-in-1 laptop's fast performance, lightweight design, and touchscreen convenience. They appreciate the large storage capacity and powerful performance of the laptop. While some customers have concerns about battery life and the occasional loud fan noise, overall, customers are pleased with the laptop's features and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 929 reviews
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for the price. The only thing I dislike is the offset keys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 stars!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using my laptop for just about everything for streaming Netflix , Hulu and YouTube and starting school soon , I charge it once every 3 days and the battery is amazing ! I’d highly recommend buying this one if you’re into tech.

    I would recommend this to a friend
    • Brand response from Intel team
      Posted .

      Hi there, thank you for your fantastic review! Enjoy your new HP x360 2-in-1 system along with the amazing performance and speed of the 11th Generation Intel® Core™ i7-1165G7 Processor.

      Thank you for choosing Intel!

  • Rated 4 out of 5 stars

    Laptop for most things you need but not all.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm enjoying this laptop but one thing that I'm still disappointed with is the sensitivity of the cursor. If your hovering near anything it catches the link and sends you to a page, etc, that wasn't the intended target. I'm sure there's an adjustment but I haven't found it yet. Overall, it's fast and has good screen display and battery life.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and Easy Transaction

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I recently purchased this laptop, the Best Buy staff was fast, attentive and professional. The product is wonderful as well. We have always loved shopping at Best Buy and have always had great experiences with them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Help with Return

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase involved the return on a Lenovo laptop whi9ch was inadequate for my needs (much too slow). The agent helped me receive a credit for the Lenovo machine and explained the advantages of Hp Envy laptop. which a purchased and have used successfully for several weeks now.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely happy with the laptop as it does everything as promised. The reason for 4 stars is that the nkt one thing promised by the salesperson in regards to the geek squad was done, it was explained bybthe geek squad after the fact that they coukd not do as requested. Sales person needs to be more knowledgeable in regards to promises made.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Battery life

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery is WEAK! Lasted maybe 3 hrs on normal usage. Specs say 13 hrs but im guessing thats if you just leave it sit there. Very disappointed in Battery and the false advertisement of the battery life was a deciding factor in the purchase. Now that its open i cant return it. I got screwed.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great on-the-go unit, but...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer itself is compact, great for business on the go. I took off one star due to the model "update" that took away the number pad on the keyboard and some of the basic HP features like an easy print screen. I usually prefer HP PCs because they are usually plug-and-play. I felt that this model isn't as user-friendly as my other models.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great work laptop.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use these laptops for our project managers at work. They run the traditional Office programs along with Bluebeam and some in-house programs. Works great. Only had one complaint on these laptops and it was a software thing and easily fixed. Great little machines.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Laptop Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works well. Reasonably priced. Good upgrade for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything I needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely everything I needed. I recently purchased the pharmacy I have worked for the past 20 years. I needed something I could do back-end work on from home. The ENVY did not disappoint. I have only had it for a about a month. I will update with more specifics when available.

    I would recommend this to a friend
  • Cons mentioned:
    Loud fan

    Rated 4 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, fan gets loud already though and battery just okay

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Minor improvements

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good minor improvements with the battery life!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and reliable computer that fills our needs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new computer! We bought a second hand one for my wife to use for school but it worked a little too slow for us. We upgraded to the Envy and it has more memory and a bit more speed. We are super excited to finally have a new and lasting laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good standard laptop.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered online and prompt delivery. Easy setup and applications use. No CD/BRay but use peripheral via USB to load programs that can't be downloaded (or to avoid repurchasing). Runs games well as well as productivity applications.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I had a 15 inch laptop, decided to get this one which is similar to the one I had. Had some changes in technology which I was able to adjust. Love using this computer & would recommend this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Reliable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item for the price. Easy to navigate and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent lightweight laptop for daily use- Fast processor and the 2-in-1 laptop/tablet modes are awesome. I had some issues with the microphone and I ended up reinstalling the drivers. The numeric keypad is not present in this model, but its manageable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good laptop, heavy tablet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice laptop with lots of extras. Love the touch-screen and the graphics are very good. Because the screen doesn't detach from the keyboard it's really too heavy to be a great tablet though, that's why I gave it 4 stars instead of 5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Upgrade and excellent memory

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent computer upgrade. The startup time is fast and the computer fits basic needs and is suited for multi tasking. The battery life varies depending on the use, but overall this is another quality HP product.

    I would recommend this to a friend