Customer Ratings & Reviews

I’m disappointed with this printer because (1) the paper comes out curved after printing, and (2) the text appears slightly misaligned on the page.

I am very happy with the printer but cost me a lot to update and have new drivers installed in my computer to connect with my printer. It's all working well now.

Works great & dependable, as advertised! Sincere thanks to Best Buy staff & Geek Squad! Increasing confidence in overcoming techno problems… & fears of.

Printer is now working after calling HP representative to resolved ER06 meaning paper jammed. number of Geek Squad did not help with this issue.

Very easy set up and operation. Sales person was very helpful in the store.

The printer is probably fine, but the "HP Smart" setup/driver utility for Windows was a deal killer for me. Tried on 2 different Win 11 PC's, same problems, one error message after another, "Printer not found" messages in the setup app even though I could see the printer on my network device list, multiple times the setup screen just turned white and froze, on both PC's. Spent an hour on it and gave up, honestly, it's a printer, shouldn't have to jump though hoops to install it on a PC. Put my old wifi printer back in service, clicked "add printer" on my PC and whammy! Old printer installed, you know, like it should work. Returned the M140 to store, not worth the aggravation and I've got better things to do than spend hours on the phone with tech support over a $150 printer.

The printer works fine but has a drawback. The extended tongue for holding printed pages is not long enough. The pages slide off. This happens with 20 lb paper weight.

So far I’m happy with my purchase. The only Tung is that I wish it had an automatic shut off or sleep motion when not in use.

Easy to put the paper into the paper storage drawer. Easy to install the ink cartridge.

Once I got it working to my computer (which took some time) it works very well.

I got this printer several months ago because I hated how my old inkjet would not let me print in black and white because full, colored ink reservoirs were mis-read as being empty. I thought a b&w LaserJet would be more reliable, and print more per-cartridge. Wrong on both counts! Thing disconnects from my Wi-Fi weekly, so every time I want to print I need to reset it, taking about 10 minutes. Then, the kicker is that the toner cartridge has so little capacity, it is now empty after fewer than 100 pages of b&w text. No images, etc. It therefore costs me over $1 per printed text page, and several minutes each time. Kinkos is cheaper! Previous 10-yr old, $80 printer also stayed connected to Wi-Fi and scanned far faster, and could scan multiple pages at once. I wish I'd never changed, and will soon be changing back to anything that is not HP.

It works. But had a difficult time waking it up a few times. Did not print when told to.

Great printer, no more ink cartridges to dry up in the heat or cold!

This printer is perfect for home. Use is efficient affordable, and the best thing is laser printer

Instructions were confusing for non-techie. After frustration I went old school and finally got it done.

It's acted as good quality so far. No bells and whistles like a feeder.

Wish I had gotten a color printer. Takes a looooong time to start printing.

I set it up and the test run worked. And then I went to use it later, and it did not. I will need to go back and get guidance on how to make it work consistently. I do like the support options that best buy offers.

Very happy with purchase. Very easy wireless setup! Great customer service!

Great printer, Great Service, outstanding employees.