Customer Ratings & Reviews

This thing uses more toner than any other printer I have purchased.

It is good to have this product I want to buy again this very nice product.

I ordered this a month ago and still haven’t figured out how to connect it.

Its ok... it does the job if you dont have much printing to do

Hp nees more CD installation and more cord connection then wifi

The printer itself is fine. But the ink goes so quickly and it’s very very expensive. Choose a different printer with ink options that don’t cost $500 every time. Might be good for home use but if you use it for a business I wouldn’t.

Kinda terrible printer ngl. I was expecting different quality from this expensive of a printer. The sales rep also didn’t warn me of the lack of features expected in a modern day printer. Especially one so expensive. I was trying to get past this with how expensive it was. But I just can’t. Now I can’t even return so it’s a hunk of junk just sitting in my office...

Never purchasing HP products again. The toner is very expensive and won't last. The quality and speed don't exceed much cheaper printers. Any customer service issues with HP require a payment. HP is by far the worst brand I've ever dealt with.

So... we all have that printer, that we curse at because the ink jams up, or runs out... and all we need to do is print a simple page. Don't by another expensive ink-jet black cartridge, upgrade to this. Every home, should have a simple Black and White laser printer. This printer, spits out the first page really quick... and can print nearly 40 pages a minute... that is pretty quick. You can get that book report out in seconds as they run out the door, and forgot it. Cost efficient, as Per Page printed, the cost of toner for a laser printer is a LOT cheaper then inkjet, and they don't dry out. Use it every hour, or just once a month... it will print perfectly each time. Easy to connect to your computer via USB, or to your home network. The only downside of this printer (about .25 star), is that it doesn't have built in WiFi connectivity. So if you are connecting it to your network, you will need an ethernet cable and a connection to your router. Crisp black and white print outs, Holds a good amount of paper with the default tray, but HP offers an upgrade to hold 550 pages. (basically an entire standard size package of paper). On average it is about $100 for the replacement toner cartridge, for the 1,500 page version about $0.15 a page.. BUT for about $225, you can get the HIGH YIELD toner cartridge... that goes for an estimated 10,000 pages (I haven't printed that many yet). That is less then $0.03 a page for the ink... And for most homes, that one cartridge is going to last you well over a year. Save your InkJet for your family photos or the coversheet of that report. Get a B&W Laser Printer for your daily and quick prints.

Pros: Sharp text and graphics, print speed, wired networking built in, AirPrint relatively compact. Cons: Laser printer warm up time, no wireless networking. I have always favored laser printers for printing text and graphics because of print speed and quality of prints (see sharpness). In particular, I have always sought out HP laser printers as it was ubiquitous at school and in the workplace. My HP laser printers have always served me well and the LaserJet Pro M404n does not disappoint. The M404n printer is a no frills SOHO printer and has all the basic functionality in a laser printer that I was looking for - relatively small form factor, excellent print quality and speed (once warmed up). While the M404n lacks built-in wireless networking, I am able to AirPrint with my printer connected with a network cable to my wireless router. What a lot of people would consider the few minutes it takes to warm up when powering on or waking up from standby a detractor, that is pretty standard in my experience with all the laser printers I’ve owned, and copy machines for that matter. It comes with the territory. If you’re looking for quick prints in a hurry, look into getting an inkjet, but you do sacrifice on text and graphic print quality. I knew exactly what I was looking for and what to expect with the M404n and I am completely satisfied with this printer. For reference, I am using this printer for my home office. I leave the heavy lifting, figuratively and literally for the printers at work.

After spending three hours on the phone with HP, Best Buy, and the Geek Squad, I finally gave up trying to set up the device. I'll be returning the product and the cartridge. Save yourself the hassle and go with another product.

Says online you can print off your phone and WiFi enabled. Totally not the case. You need to wire the printer to your computer and still you cannot print from your phone! Boo! This thing is a dinosaur.

The M404n is a very nice printer at a very reasonable price. Setup was a breeze, and it comes with a GDPR option that allows you to prevent data from being transmitted back to HP, a useful feature for we privacy hounds. Printing is fast and nearly silent, and text is crisp and clear. An excellent little laser printer for home or office. Highly recommended.

not WI FI compatible I have to hook up my laptop every time I want to print.

Not user friendly to set up, model could not be found on app. Very disappointing.

I return this item as it was not what expected. I decided to go to a different printer in the HP line for my office.

Awful printer....toner ran out very quickly, purchased a new toner, got stuck when installing new toner refill, wasted that toner, opened the second toner refill and it wouldn't turn to unload.

Piece of junk. Had 2 months doesn't work. On phone for over an hour two different times with HP with no solution

I’ve always been a big fan of HP laser printers. They are fast, have great print quality, usually dependable and easy to set up. For the most the part the HP- LaserJet Pro M404n Black-and-White Printer holds up to that HP standard. The first important thing to understand before you buy this printer is know what you are buying. This M404n is a network printer. Yes, you can install it with a USB cable but it is designed with the intent that is it going to be connected to a network via an Ethernet cable. This is not a wireless printer and I am perfectly happy with that. I am a bit old school when it comes to printers, I prefer the solid reliability and ease of installation of a hard-wired network printer. Or so I thought (more on that.) Installation – The initial installation went smooth. Basically, put the paper in, plug in your Ethernet cable and plug it in. From your computer download and install the software. The software instantly recognizes the printer and you are ready to go. I installed the software on the LG Gram with Windows 10 (fully updated.) Unfortunately, I just could not get it to print from any program or browser . I could print test pages no problem but it just either would not print or take forever to print. I uninstalled the printer and redid everything several times but it was always the same. To be honest, I cannot tell if it was my computer or the HP software. I really think it is something with the HP software. I do use multiple laptops so I decided to install the printer on my MacBook without the HP software. Since HP M404n was connected to the network, it was installed in a few seconds. Everything worked flawlessly. Now if you look at some other reviews, they did run into the issue of installing the printer on a windows system. The problem may lie with that you should install the software first and then install the printer. HP should really look into this . Performance – This is where the printer showed what it can do. The Bestbuy page states that it prints 38 pages per minute but that is for A4 size paper. For standard 8.5 X 11 paper, you can get 40 PPM . I was able to print about 8 pages in about 10 seconds, so HP is right on mark. It is fast, relatively quiet and everything a network printer should be. Design – I am a true network printer user. I do not care about the size of the LCD screen, I want utility. Some people did not like that the screen is small but the reality is that most people should not even use the screen once it is installed. This is not a inkjet photo printer, the M404N is designed to be a fast workhorse and it is every bit of that. Now the really nice thing is the size. This is about 15” X 15” X 9”. Very small for a printer capable of pushing 40 PPM and have a duty cycle of 80,000 pages. Cons – Well there are not many here. I did have that issue with set up on a Windows device but not with a Macbook. It would have been nice if they included an Ethernet cable and a USB cable. But that is only a “it would have been nice.” The real con is the cost of the replacement toner cartridge. A 3000 page toner cartridge is $106 and a 10,000 page extra large toner is a whopping $222. I get this where HP makes most of their money but it is too high. It still is far cheaper in the long run compared to inkjets . Conclusion – So the big question is would I recommend it? Yes. It is fast, quiet and does what it is supposed to. Barring the installation hiccup, the HP M404n hits high marks in all the important categories. Know what you are buying and you will love this printer.

Unboxing: - The printer was easy to unpackage, but did not include an ethernet cable, or a USB cable. Installing: - This is one of the worst pats about this printer. There was no cable in the box, but thankfully it uses just a standard ethernet cable if you install it over the network, or a USB A to B cable if you configure it over USB. I had spare of both lying around so at least I could get up and running without a necessary purchase. - Drivers: The drivers for this printer are a nightmare. The instructions recommend going to 123.hp.com/laserjet to get started. Navigating to this page is simple, and straight forward. However, the installation process takes and extremely long time. - Installation Issues: o The first computer I installed the printer on worked fine. o The other two computers continue to run into issues the drivers would install fine, but when attempting to print from ANY application (Word, Chrome, Adobe, Notepad, even printer properties test page) would cause the application to hang for minutes before allowing me to continue to print. o Uninstalling the printer allowed the applications to print fine immediately to my other printers I have in the home. o I tried more manual routes instead of using the “123.hp.com/laserjet” page I also tried manually download the drivers from HP’s driver page. I tried the Basic and Full feature driver packages. I also tried the integrated windows drivers, and all of them provided the same disappointing results. o Performing a factory reset on the printer and trying again did not improve the results. o I was able to eventually make printing usable by manually going to the advanced printer properties and assigning the “HP Laserjet CP1525” driver and using that instead. This prevented the applications from hanging when trying to print. Printing: - If you can get your documents to print, you will be pleased with the results. The prints are quick and very clear. Overall: - Printer drivers should not be this difficult of a process. I could excuse the oversized drivers if the process was truly simple and problem free, but the fact that these drivers making applications hang when trying to print is preventing me from recommending this product.