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Customer Ratings & Reviews

Your price for this item is $658.90
The comparable value price is $659.00

Customer reviews

Rating 4.6 out of 5 stars with 349 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 349 reviews
  • Rated 1 out of 5 stars

    Firmware / Software issue on a nicely setup machin

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using HP laser printers for 30+ years with complete satisfaction. With this printer I set it up printed for one day they recieve a blue error code DD000F58 which is a Firmware related error. I went on line to find a solution and only could fine some suggestion on the HP web site, and on YouTube found a factory reset code, https://www.youtube.com/shorts/_OUC4VNdfvo , Followed the instructions however could not execute the factory reset. I returned the machine to Best Buy for another new machine and on the 2nd machine I had the same problem after printing 10 pages. HP has a problem within the firmware / Software on the particular machine. On the HP online group I notice that were 15 other disappointed owners with the same problem. This has to be a software issue on an otherwise good machine.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fast printing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prints fast. Clear graphics. Does not print in color.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    HP Printers Aren't What They Once Weere

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am quite computer literate. That said, I couldn't make it work with my Mac. It constantly told me I was out of paper Tray 1 (I wasn't). There may of been a faulty paper sensor. The software was mediocre. I returned it after one day. Kudos to Best Buy for making the return easy. I am buying a printer from another manufacturer. Other reviews seem to be better. That said caveat emptor.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good solid printer for a small business, works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and set up good wifi connection recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JCG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer. Easy to use. Glad I bought it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it works well. The main reason I switched printers is for the scanner functions which seem to be working fine at the moment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP - LaserJet Pro MFP 4101fdw

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP- LaserJet Pro MFP 4101fdw wireless Black and White all-in-one laser printer works great. There are no issues with the printer. It is easy to pair up with the computer and all functions are active for use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laserjet Pro MFP 4101fdw

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great crisp copies produced with this black and white printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP PRINTER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer. This is a Great printer I would purchase it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Al

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is working very good , good for office or home .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect , I got that for free for 6 month , I'm really recommend this

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don't want to log in for scanning

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer seems to print well with all of our devices, but the requirement to log-in for scanning makes no sense.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr Toledo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product it woks magnificent and amazing looking as well will recommend to who ever needs one

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not much support for a junk purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not particularly great with technology, but setting up a new printer is not rocket science. The printer acted oddly from the start as it was having difficulty connecting to the two laptops we have. After it printed a couple sheets when attached directly to the laptops with a usb cable it produced an error code for the firmware and wouldn’t budge past the blue screen of death. Best Buy was fairly unhelpful and sent me to the manufacturer to figure it out.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    nice printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love that bb took my old printer and gave me some cash towards this new printer, which is working as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent choice for printing

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer. Who needs color ink all the time. This is my go to printer. Wish I’d bought this years ago. No constantly changing cartridges.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product and loved Best buy for delivering it next day without any charges. Great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Three's company (same printer)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick scanner and printer with double-side printing makes the job efficient. This is now our third one in our small office.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Low scanner resolution

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good a reliable, however the scanner max resolution is 300dpi

    I would recommend this to a friend