Customer Ratings & Reviews
- Model:
- M281FDW
- SKU:
- 5981801
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers enjoy the easy setup, fast printing, and wireless feature of the LaserJet Pro MFP M281fdw Color Wireless All-In-One Laser Printer. They appreciate the print quality and the ability to scan documents to attach to emails. However, some customers have concerns about the expensive replacement toner and the noise level of the printer.
This summary was generated by AI based on customer reviews.
I have had better HP printers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to link to my computer and network. I have bought two of these printers and both had the same problems. I have had HP printers before and never had this much trouble
No, I would not recommend this to a friendDifficulty feeding labels into this printer, jams.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to hand feed the printer labels as this is the second unit that will not feed printer labels through it.
No, I would not recommend this to a friendPrinter works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The printer lacks some of the more advanced remote management and alerting functions for SMB. But it should work great at home or in a single office business.
No, I would not recommend this to a friendeasy to set up, but lost ADF : no multiple scans
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.was great for a two weeks, but now issues. Have contacted HP online support, but so far, no resolution to "hardware issue". Printing is good, photos crisp.
I would recommend this to a friendNot real impressed
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have always purchased HP printers for my business, but this one just never worked for me that great. I didn't like the colors at all - they never seemed very vibrant and the cost of the toners is very expensive if you do a lot of printing as I do. I had issues with this printer pretty much from day 1 - not sure if I just got a lemon this time or what but I was not impressed and have already replaced it.
No, I would not recommend this to a friendDecent printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't stay connected to my home network. Have to turn it off and on to get it going.
I would recommend this to a friend"Supply Memory Error"
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I replaced the original HP toner cartridges a couple of months ago with non-HP "compatible" toner. I don't do much printing so there should be lots of toner still available. All of a sudden, I am getting a "Supply Memory Error" message. The printer's screen not only shows the message but four cartridge icons with a question mark on each one. This indicates to me that the issue is common to all colors. I have removed each cartridge and reset a few times hoping that it was a contact issue. No success. Still getting the "Supply Memory Error". I have also followed a shut-down / startup procedure recommended on one forum to solve the issue with no success. Reading forums online I understand that HP may have a sensor that indicates whether their toner cartridges are being used or not.
No, I would not recommend this to a friendjust ok
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ok bought on sale and was able to get for slightly more than b&w version. only issue is it takes a long time to print over wifi.
No, I would not recommend this to a friendSo so
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great as a scanner however didn't hold up well when used a lot so returned after 2 mos.
No, I would not recommend this to a friendOk
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice but I perfect laser printer!!! Waste ink a lot but because it is a inkjet!!
I would recommend this to a friendIt does it’s job but it is loud
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far it does it’s job just fine I am not wowed by it , but it works. It is loud though
I would recommend this to a friendPrinter hookup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm still having issues getting printer hooked up. Wished it was a simpler process.
No, I would not recommend this to a friendWorks well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My only complaint is the cartridges don’t last long and they are very expensive
No, I would not recommend this to a friendComplete mess!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would never buy anything HP again. This MFP is a mess, it is constantly goes off the Network, it's electronics does what it wants, it does not even do straight scans, it constantly grabs 2 pages at the same time. I want to get it replaced with something better.
No, I would not recommend this to a friendlaser priner
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the laser uses a lot toner cartidges very quickly.
I would recommend this to a friendScans are crooked customer service at HP bad
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this All in One, and when it scans, the images are ridiculously crooked. I tried to resolve this several times with HP but no luck. It must be a software issue during transmission of images because copies are good when using glass or tray.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m so sorry to hear the scanning feature of your printer is not operating as it should, and I’m sorry our support staff couldn’t help you remedy the problem. I can see how both things would be quite frustrating. So, let’s see whether I can give you some helpful suggestions.
First, I recommend (if you haven’t already) reading this document about using a downloadable tool called the HP Print and Scan Doctor:
- support.hp.com/us-en/document/c03286146
Next, this document is on improving scan quality, so it might offer you some insight:
- support.hp.com/us-en/document/c05343887
If the problem persists, please consider calling support once more, directly at +1 800-474-6836, so we can guide you through the proper troubleshooting. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
We look forward to speaking with you and making this right.
Keith
HP Care
hp.com/support
nice, but too big
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.a littler complicate to setting up, and litter big
I would recommend this to a friend- Pros mentioned:Print quality
Overrated
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overpriced, needed a laser printer at home for speed an accessibility. Go with Brother brand, they are superior. Returned!
No, I would not recommend this to a friend good printer for home use only!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.To slow and noisy, and not as advance as we wanted.
No, I would not recommend this to a friendPrints Loud & Small Paper Capacity
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this printer because I wanted to switch back to a laser printer. The print quality is fine. The paper tray capacity is small at only about 1/3 of a ream of paper. Also, I am returning it because it is just too loud. :( RLM
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hey there,
It’s disappointing to hear that you've not had the experience you expected to with the printer. We always hold ourselves to a high standard of reliability and usability with our printers, so I hope you’ll still allow us an opportunity to stand by that.
Also, I'd like to thank you for your feedback regarding the printer's paper tray. We certainly value your thoughts, so I've made sure to pass this onto our product development teams.
Then, I'd like to clarify something about the noisiness you noted. While your printer is powered up, it makes sure that the nozzles are regularly cleared, which can be noisy, especially if the printer is on a hard surface. I recommend placing the printer on a padded surface to muffle the vibrations that occur.
If there’s anything else that we assist with, please remember that you can always reach out to us for support. We're always here and would be more than happy to help you make the most of your experience with the printer. You can get in touch with us via your preferred method at this link: hp.com/contactHP
Chelsea
HP Care
hp.com/support
