Customer Ratings & Reviews
- Model:
- M281FDW
- SKU:
- 5981801
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers enjoy the easy setup, fast printing, and wireless feature of the LaserJet Pro MFP M281fdw Color Wireless All-In-One Laser Printer. They appreciate the print quality and the ability to scan documents to attach to emails. However, some customers have concerns about the expensive replacement toner and the noise level of the printer.
This summary was generated by AI based on customer reviews.
Run! Do not buy this printer!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY THIS PRINTER! Unless you desire having a $400 useless paper weight. Owners have to spend excessive time trying to coax it to print. Most of the time, it will not print without turning it off, and turning it back on, waiting for previous print jobs to spit out. Sometimes long after you have given up on a print job, it spits out six hours later or even the next day without any intervention. Sometimes the first page of a print job prints 4 or 5 times without printing the other pages. So sorry I purchased this.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hey Mackie,
I'm so sorry to hear that you've had such a time-consuming and inconsistent experience with the printer. This is really disappointing to hear, especially since we always strive to provide the most reliable printing experience possible. To that end, I want to assure you that we'll do everything we can to make this right.
As I don't have enough information to identify the root of this issue, what I’d recommend is contacting us for support. We’d be more than happy to help in this way, so you can give us a call at +1 800-474-6836 between the hours of 8 am - 9 pm ET. To expedite the process, you can gather these beforehand:
- Model number
- Serial number
- Your location
- Your case number (from prior contact with support)
I hope you’ll allow us an opportunity to make amends and again, my sincerest apologies.
Chelsea
HP Care
hp.com/support
Defective out of the box, common issue
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Google this line of printers, they have defective power supplies that emit a high-pitched whining sound when in standby mode (that is, all of the time). The HP Support Forums are full of people reporting it going back to 2015, HP just doesn't care.
No, I would not recommend this to a friend
