Customer Ratings & Reviews
- Model:
- Y5S53A#BGJ
- SKU:
- 6238315
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers love the LaserJet Pro MFP M29W's print quality, ease of use, and small size, frequently praising its performance and convenient setup. Many appreciate its wireless capabilities and affordable price point. While some users expressed minor concerns about the paper tray and instructions, the overwhelmingly positive feedback highlights the printer's strengths. The printer's reliability and scanning functionality also received positive comments.
This summary was generated by AI based on customer reviews.
Good Printer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well. I like it better than the ink jet printers I have had in the past. Color isn’t that important to me so it fits what I need
I would recommend this to a friendnever online
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it's never online. to get it to show as online, i have to reboot my computer, router, and the printer. every. single. time. hp support was no help. they were like "welp, that's just how it is (shrug)."
No, I would not recommend this to a friendHP Mono Printer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this small black & white printer/copier. It is fast and perfect for my requirements.
I would recommend this to a friendM29w Better than any inkjet for B&W printing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far perfect. Looks like it won't run out of ink for a while. Way better than an inkjet.
I would recommend this to a friendExcellent machine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a versatile printer of extreme quality. I recommend it 100 percent.
I would recommend this to a friendhp
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the door to open to get to the toner it looks like it can break easy if had for yrs and looks like break over time if want better laser from hp I would make sure if takes instant ink
No, I would not recommend this to a friendquestion
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.would this printer print onto construction paper ?
I would recommend this to a friendGreat
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I needed and was looking for. Perfect!!
I would recommend this to a friendFalse Specification Listed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this printer because the specifications on the product page on Best Buy's site listed "Automatic Two-sided Printing: Yes". This printer does not provide an option for automatic two sided printing when the full printer software is installed. You have to select two sided printing, click print, wait for the prompt to change the paper, and click continue to print on the other side. I ended up with a Brother HL-L2370DW and their printer does what it's advertised to do, it has the automatic two-sided printing feature and it does it. One manager was going to charge me the difference while the other one didn't, you might want talk about that in your meetings so you're all on the same page.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi Eric,
First, thank you so much for informing us of this. With that said, I sincerely apologize for this miscommunication regarding the printer's document feeder type. I can certainly understand how disappointing it's been, and I want to assure you that we take it very seriously. Our product team is currently working with Best Buy to amend the printer's specifications list.
For any other questions or concerns you might have down the road, please don't hesitate to contact us for support. We're always more than happy to help, so you can get in touch anytime via call or chat at this link: hp.com/contactHP
Chelsea
HP Care
hp.com/support
Not thrilled
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wireless was not easy to set up, I had to use a cord. No Economy mode for toner. Couldn't figure out manual double sided (not sure if it even has it).
No, I would not recommend this to a friendPetnip
Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a problem knowing how to scan on the HP printer, scanner, copier I bought. The geek squad told me it would cost me $200 to find out if I brought the copier in. Really? I spent $800 on a laptop, speakers and a copier and then they want to charge me $200 more? They said go look it up on the internet. Is that any way to win customers ?
No, I would not recommend this to a friendPoor network capabilities
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When it works, it is fine. Very difficult to get a network connection as it automatically sleeps, and no way to turn that "feature" off. So, power off then wait on it to reconnect to network (hopefully) but takes quite some time to do that.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer has performed poorly. I can easily understand why problems in sleep mode and the need to frequently reset the device would quickly become frustrating. I want to help you get the printer working to your satisfaction, so I’ll direct you to some resources I hope will make that happen.
First, I recommend you follow this troubleshooting guide for LaserJet printers that do not wake after entering sleep or auto-off mode:
- support.hp.com/us-en/document/c04345608
If the problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
AhRem
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beware this inexpensive but unreliable printer. I have had nothing but trouble. I use MS 10 operating sys. Yet, it prints 2 pages over each other, gives me lots of error messages and cannot print. you get what you pay for. are they dumping these on the market? AhRem
No, I would not recommend this to a friendSoftware doesn't work
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have been trying for an hour now to get the HP website download to connect to wifi. The included CD does not work either. If I do not solve this tonight, it's going back to the store in the morning.
No, I would not recommend this to a friendHP LaserJet Pro MFP M29W
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This printer locked up within a month, after 2 days of use and less than 10 pages, Contacting HP is impossible to gain help to fix issue.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry that your printer stopped working so soon after you purchased it. It’s no surprise that you’re irritated by this, considering you’d used the device only twice and printed fewer than 10 pages – and that you’ve not received the support you need. I want to help you resolve this situation, so I’ll provide a resource and some information aimed at reaching that end.
I can’t tell from your review what issue your printer faces or why it has stopped working. I recommend that you contact us directly at +1 800-474-6836 so we can help you assess the trouble and determine the best course of action. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
Lasted 6 months
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted 6 months before i rage smashed this junk printer for not printing. Felt good to smash this to bits. Its junk
No, I would not recommend this to a friend