Customer Ratings & Reviews

Love it very easy to use and easy to interact with ppl that don't really know about computers like that!!!!

Printer works excellent, we can print wireless from phone, iPad and laptop from anywhere inside the house. Good quality prints

I Love/Hate this Printer, on Multiple Occasions it has Frozen, requiring a Total Reboot to get it working again & just 3 days ago it gave me an Error Message, will be contacting HP for a Solution???? Hopefully it can be solved so I don't have to return or exchange it.

This is the best printer that I’ve used and owned. A-1

The HP Officejet 5255 is decent for a low priced printer. It's not perfect, but it should fit most needs without an issue. Set up is easy-- like most things these days you can use an app to set it up (it's almost required) or you have the option to set it up from the front of the printer. It's MUCH easier from the app, and fortunately the app is easy to use. Install it, find your printer on the network, and you'll have to go back and forth a couple of times. After a few minutes you'll be all set to go. The print quality is good for both pictures and documents. If you have email on your phone or tablet and the app installed you can print right from your email. The same with your photos--you can print directly from the photos on your phone. The app is actually very handy--if you have more than one printer you can choose the one you want to print from, you can adjust the paper size and quality, and even edit your photos before you print. Overall it's very useful. Pictures turn out terrific--color reproduction is accurate and pictures look as detailed as they do on your screen. Color reproduction in copies was lacking a bit. I used HP's test page as a test of the copy function. The colors were a bit faded from the original. In the picture I added the original is on the left, the copy is on the right (the picture was taken with a flash and a camera phone under not the best light conditions, but the difference in color fade is pretty obvious). Another drawback is the paper tray is very small. It only holds maybe 50 sheets? You also have to switch settings from photo paper to regular paper, and completely swap paper out. The printer does not auto-detect paper size from what I could tell, so I had to manually adjust that each time I switched. The paper tray itself is a bit cumbersome to get to, with a flip-down lid that you must flip down, and grasp to pull out. This printer is also pretty loud. There is a quiet setting that is actually noticeably quieter, but does take a bit longer to print as well. All in all none of these things are deal breakers, especially for a budget printer. For the price it prints well, particularly from photos, and that's the most important thing.

Very easy to setup and use. Took about 10 minutes start to finish including seeing the printer on my pc and my iPad. Has a nice modern look and feel and is fast and quiet. The scanner is half as loud as my old HP Office jet. The output paper tray is sleek and slides out of the way when not printing. Printing was quick and looks clean. The scanner also makes it easy to scan directly to a pc right from the printer on it's touchscreen interface. It will scan to PDF or Jpg formats. Less choices than some other models, but also less to have to choose from and less to setup. It has a document feeder to quickly scan multiple pages or use the flatbed for 1 page or photo's etc. Overall very easy to use general home office WiFi color printer and scanner.

I've had problems off and on with this printer. Sometimes I sent a paper to print and it will only print half the page or not at all. Sometimes after unplugging it then plugging back in it won't turn on. I print 20+ pages per week.

I got this printer for the document feeder, I may use it once a month, and it jams, without fail, after about 10 pages even when slow feeding papers in or feeding in small groups (3-4pgs at a time).

The HP Office Jet Printer, Scanner, Copier, Fax is a very nice clean looking printer. The copy quality is really good the scanning process was fast when i used it and cam out clean looking. I don't use a Fax i really don't know who does but if you need this function it there to be used. The set up was truly very fast and easy the only hard part was getting the old printer out of the spot with all the wires. This printer is wireless that is nice the is only 1 wire to use and that is the power cord. All you need to do is download the HP app and sync it to whatever you are using PC, Phone Tablet or laptop. It is always connected and ready to go. The app will also tell you when you need ink and if you want to sign up for the replacement program with HP they will send you fresh ink when needed. This is a very good printer.

HP printers are exactly as the title states, good everyday printers. My first and only drawback was with the initial setup. The setup process took me a few attempts to connect via the app and it wouldn't find the printer. I worked around that by setting up my wifi connection via the printer itself. What else can you really ask for from a printer these days? It prints documents clear and fast. Scanning is very simple. Color printing isn't going to have you framing anything good but for simple documents you will be fine. The touch screen settings are easy enough to navigate through. Printer ink cartridges would be easy to find for this printer. Overall, a good buy.

This review is for the HP OJ 5252. Imagine getting a new printer at only $100 - that copies / scans / faxes … it must seem too good to be true, right? Now, imagine taking that same printer, however after only printing 20 pages - you’re stopped from printing more … unless you subscribe to a ‘printing payment plan.’ Ahhh, there’s the catch. Printing as a service, out of your home, is what this is. This printer reports every page printed back to HP & if your plan says you can only print 30 pages a month, your printer goes unused. Plans will ding you from $3 and more every month for a pre-specified number of pages. That may be good for some, but this is yet another recurring payment that I don’t want to have to worry about. How does this handle jams? Do the pages count against that? I don’t know - probably best to call HP. Does a blank page at the end of a document (say, page 10 is blank but 1-9 are full color) count towards your limit? Yes it does. Now get this - you are running low on ink -- *you* don’t know you are, but HP does and they will automagically send you ink at no cost -- because that’s included in your monthly subscription. Now THAT sounds cool - except once again, you can’t print until you’re out of ink like normal printers … you can print until you’re out of your ‘free’ pages a month, or until you’re exhausted your current allotment. Never fear! Should you run over & need to print more, no worries - you’ll get a credit card charge. Say you are on a pay plan & you don’t use all of your pages? Rollover pages exist! Rollover pages DO NOT exist, however, for the free pages. So you can’t go 10 months without printing your max free pages a month & have them all available at month 11. I understand the budget constraints & how people need to spend $100 on Certified HP ink (on other printers) can be tough on families and people. For me, this idea is not for me (does that make sense?). I have enough monthly subscriptions to have to worry about a mystery $10 charge because my kids printed extra pages for a report. Now, onto the printer itself. The color is great, quality is great, scanner & app functionality are great. This can print multiple sides & instead of having to scan a page, flip it and continuing on, the tray will feed the pages for you and generate a nice .pdf. The app is a bit clunky and the Admin Interface is how you update the software. For me, the update didn't work and required a reboot of the printer during the install (risky, I know) for it to complete. If I could buy it & use it as any normal printer, that’d be great. Otherwise, I’d pass.

It broke within 2 years!!!!!!! You get what you pay for.......Error 0XB8047B30

The hardware of this MFP is weak to begin with, but the software is where it really fails. My first attempt with setup was using the wireless connection along with the HP Easy Start app. After an extremely lengthy start up routine from the MFP, there were several issues in doing this. First, after giving all of the credentials for my WiFi network the MFP attempted to setup their Web Services which continued for over 10 minutes and never completed. The Easy Start app never would see the MFP. After restarting the printer and then deleting and reinstalling the app it finally saw the MFP. But any time you power cycle the MFP after that, the app fails to connect unless you remove the device and re-add it. Power cycles of the MFP seem to cause more issues than it could ever fix. As I mentioned, it takes a very long time (~ 2 mins) for the unit to start up. Then every time it wants to run a print head alignment routine. This does little more than waste a bunch of time and ink so that you have to buy more ink. Since the AirPrint connectivity was a strong selling point for me, having to wait two minutes, remove and reinstall the printer before printing is a major failure for me. So then I attempted scanning from the mobile app. I tried a few different scans from the ADF. Usually it takes more than 9 seconds before it even draws the first page in. Then a 300 dpi scan of one page will take over 30 seconds. On a 10 page single-sided document it took 3 minutes and 25 seconds, so you have around 3 pages per minute of scanning speed. Reducing the resolution of the ßscan did not impact scanning speed significantly. Even when I tried to temper my expectations with the relatively low price point, I can not justify the trade off in speed. This was a difficult task to accomplish and took several tries as the app often looses connection with the MFP after 5-7 pages. The settings for scanning in the mobile app are sparse. You have very few adjustments, and double-sided scans are not an option. Scans from the ADF are often skewed by 7-15 degrees. Color scans are washed out and uneven. Monochrome text is better but still not as good as many other scanners that I have used. Then I attempted to use the MFP from my desktop computer to see if it was any better. I installed the software, but during the installation after opting out of the auto-replenishment of ink, the installer hung at a blank white window. I waited 5…..10…..15 minutes and it never would progress. So I tried to close the installer and viola! It suddenly wanted to continue the software installation. After bumbling through the installation, I attempted some printing and scanning and things seems to go well. Still very slow at scanning, but it blazes through the paper and ink. Printed pages were crisp and clear. Images printed on plain paper were actually very good with minimal banding usually associated with inkjet printers. But once I turned off the MFP and then attempted to use it again the next day, all the troubles returned. It took a long time to re-establish the WiFi connection and then the desktop software never could find it completely. I could print but not scan or fax. Since the WiFi performance was so spotty, I decided to try connecting by USB cable direct to my computer. You would think that since the software was already installed and then connection had previously been made that connecting the MFP by USB would “just work”. But that was merely a dream. To get the MFP to recognize the software, I had to remove and reinstall the software, with it’s usual blank white page, close and continue routine. Scanning double-sided documents is a bit of a chore. Since this MFP only has the one scanning element, you have to feed all pages through twice. The scanner driver is good at instructing how to accomplish this and assembling the pages in the correct order. But given how slow it scans, having to run them through twice is too much. Also, scanning from the ADF results in skewed pages as before so it’s clear that it’s a mechanical issue. If you turn on the auto-align feature it will produce mixed results and sometimes even result in a more skewed page image. Duplex printing is one of the strengths. Prints just as you would expect and does it quickly. One other thing to note. If you have to uninstall the software to change the connection or for any other reason, it removes ALL PRINTERS AND SCANNERS used by the computer. This is UNACCEPTABLE! In summary, as a printer this MFP is fast with high quality output. IF you can maintain a connection with your mobile device or computer. As a scanner, it’s slow, inaccurate alignment, uneven/washy color capture. With the connectivity and software issues present, I could not recommend this MFP for anyone.

I had an HP printer before, so I knew what to expect from a printer like this. This printer has met my expectations. -It is all in one, like it says in the title, which is great because you can do a lot with it (print, fax, scan, etc.) -It is not as bulky as those other printers that do the same exact thing as this one, which makes it a lot easier to store and transport if needed. -I casually use printers, so I can't comment on how it works when printing multiple pages at a time. -It is very easy and quick to print from devices, as you can either download the HP app to print from there, or connect the printer to your wifi and your device automatically connects to the printer for fast/easy printing. Overall, this is a great printer. HP is one of the most reliable printer brands (if not, the most reliable). With that being said, this printer is low-cost, high-quality, compared to other printer brands with similar functions as this one. Fast/easy printing, reliable brand, low-cost, high-quality, and versatility. I would recommend buying this product.

This HP wireless printer was very easy to connect to my laptop and my phone. I even got the fax line to work though that did take a bit longer to do (you have to have a landline for the fax to work). It prints quickly and well. I do not use the Instant Ink though. My investigation of that was that I'd be better buying it when I needed it and not have HP counting the pages I printed. I print several pages a month for a Bible study I do and would have used up their quantities quickly - yet I have not had to replace an ink cartridge yet. I have not printed photos on it so I cannot comment on that but letters and copies and scanning are great for home use. It is great to push print in my den and have the pages print in the office!

This printer was a good price, easy to set-up and use. I have had many different brands of printers in various size and shapes but HP has to be the best of them all. I currently have an older model HP which is still performing great but due to living in a two story home, I needed one on each level as I do a lot of printer work and faxing at all hours of day and night. It is quick and pretty quiet during printing.

I decided to purchase a new printer because my old HP printer was still working after approximately 15 years, but was sounding a little tired. So, I decided it was time to try wireless (goodbye cord!!!). I had a "wireless" printer before that would never make a connection. It was more "useless' than "wireless." I bought this printer at an incredible sale price and couldn't be happier! It is wireless and connects effortlessly and with no issues. It was a breeze to set up. It prints everything from drafts to high quality print jobs. It faxes with a landline, scans, prints, it really does it all! If I had a complaint at all it would be that the "instant ink" program, which I included in my purchase, was a little confusing to set up. But hey! Now I'll never run out of ink!!! So, that's a plus too! I bought it for personal/medium-duty use only. For the price and features, it can't be beat!

I love how easy it was to set up, wireless and copies on both sides. The fax works easy as well. It prints in black and white as well as color. Easy feed for papers to be copied. Well priced.

While I usually print in black, this printer, recommended by the sales rep at Best Buy, was very helpful by giving me several options and narrowing it down to this one per my purchasing specs. Set up instructions were good as long as you understand the computer world. Being retired, i had my daughter help me with this. All in all a pretty smooth operation. SO GLAD I WENT WIRELESS,,,! It prints nicely from the computer (which is my tablet) and also from a copy, and the machine is about as compact asyou can get. And, the best news was that with a 2-year warranty, it was not much over $100.

This is by far one of the best little office printers you can buy. The obvious, this is a great buy at the price point offered. This printer packs a punch offering HP's famous e-Print feature. This printer also offers double sided printing, scanning, top feeding, etc. I have tried everything except photos. This printer has not jammed since day one of owning it. The 5255 was easy to install, and setup was done in minutes. I'm not judging the negative feedback that I read before purchasing but I have nothing but positives on this HP purchase.